This document describes how to recover the password in Cisco Security Manager (CSM).
Note: This is a recertification of document 108520 - Password Recovery for CSM.
Cisco recommends that you have knowledge of these topics:
Cisco Security Manager (CSM ) installed in the default directory
This document is not restricted to specific software and hardware versions.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
In certain cases external authentication can be done, using an ACS server and you may not have access to ACS server, to reset the password. In such cases you can reset the authentication mode back to LOCAL and then reset your admin password.