The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This document describes the activation process, definitions, and how to troubleshoot the Smart Licensing Service on ESA/SMA/WSA.
The information in this document is based on these software and hardware versions:
Note: Enablement of the Smart License Feature on the ESA/SMA/WSA is permanent and does not permit the option to revert an appliance back to Classic License Mode.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.
Smart Licensing provides the ability to:
Even though the core purpose of this article is to configure the Smart Licensing Services on the ESA/SMA/WSA, links are included to provide general direction to educate on the topic.
To register the ESA/SMA/WSA host with smart licensing first requires the owner of the appliance to possess a Smart Account.
The links provided by Cisco, include videos, guides, and explanations related to Smart Licensing:
A basic illustration of the CSSM tabs:
Virtual Account
has been selected because a user can have multiple virtual accounts.Token
line entry in the table.Copy
, Download
, and Revoke
the token.CSSM General Tab
License
column lists the names of the services or bundles purchased.Purchased
column lists the presence of usable keys.Alerts
column displays important messages with regard to a specific license.CSSM License Tab
CSSM Product Instances Tab
Inventory.
Virtual Account
from the top left part of the pageGeneral
, Licenses
, Product Instances,
and Event Log
General
tabProduct Instance Registration Tokens
, select the New Token
buttonDescription
and Expire After
valuesGeneral
tab, select the Actions
drop-down tab to copy or download the tokenSAMPLE TOKEN FILE
Token: M2UyYmIxYTktNzJmMy00ZxxxxxxxxxxxxxxxxxxxxZjVhMDMwLTE1NDE3Mzcx%0ANDU2ODR8RlluSVI5NmxCUS92SnVzUjUvcVViV0ZyVVFrcHBxNVh2TVdNa1My%0AeGJYMD0%3D%0A
Virtual Account: ESA
Smart Account: InternalTestDemoAccount.MY_DOMAIN.com
Token Description: SMA_token
Export-Controlled Functionality: Allowed
Created by User: my_CCOID
Contact Email: ADMIN@MY_DOMAIN.com
Expiry Date: 2018-Nov-09 04:19:05 (in 18 days)
* Note: this token file was downloaded on October 22nd 2018
* Note: copy entire token string to use for product instance registration
System Administration > Smart Software Licensing.
Enable Smart Software Licensing
.
OK.
license_smart > Enable > Y
.
OK
.
System Administration > Smart Software Licensing
.
Register
button to open the pop-up registration page.Register
to complete the steps (The pop-up window closes).Smart Software Licensing
page after 30 seconds to view the new status.Registration Status
field shows the word Registered
, along with the registration expiration dates.Smart Software Licensing "Register"
Registration Pop-up page.
Registration confirmation.
Additional tasks can be performed from the Smart Licensing Actions
drop-down menu.
Note: The license authorization is renewed automatically every 30 days. The license authorization status expires after 90 days if the ESA/SMA/WSA does not communicate with the CSSM.
Note: The initial registration is valid for one year. Renewal of registration is performed automatically every six months, if the appliance has connectivity to the CSSM.
Note: Re-register can be used to migrate between an organizations multiple Virtual Accounts.
License types:
License Authorization Status - Is the status of a given license within the appliance.
Web UI > System Administration > Licenses
.CLI > license_smart > summary
.The status of a specific feature appears with one of these values:
Licenses" />System Administration > Licenses
Note: The Web UI Smart Licensing pages contain numerous informational buttons in the form of a ?
to assist to define values.
How do I see the actual expiration date?
The License Expiration Dates can be viewed within the CSSM Smart Software Management Site.
Inventory > Virtual Account > Licenses >
. Click a license name to open the pop-up window.Overview
tab shows the current license count, purchase and expiration dates.Transaction History
tab shows each purchase/expiration per transaction.CSSM: View license expiration.
The ESA/SMA/WSA log activities related to Smart Licensing to the smartlicense
logs. The logs are viewable from the CLI. The logs can also be downloaded to a local computer for review.
The output shown is a sample of the registration action from the smartlicense
logs:
Mon Jan 28 08:40:57 2019 Info: The administrator has requested to register the product with Smart Software Manager.
Mon Jan 28 08:41:07 2019 Info: Smart License: NotifyExportControlled notification has been ignored
Mon Jan 28 08:41:12 2019 Info: The product is registered successfully with Smart Software Manager.
Mon Jan 28 08:41:17 2019 Info: Smart License: Moved out of evaluation mode
Mon Jan 28 08:41:17 2019 Info: Renew authorization of the product with Smart Software Manager is successful.
Mon Jan 28 08:42:18 2019 Info: Email Security Appliance Anti-Spam License license has been moved to In Compliance successfully.
Mon Jan 28 08:42:23 2019 Info: Email Security Appliance Outbreak Filters license has been moved to In Compliance successfully.
Mon Jan 28 08:42:28 2019 Warning: Email Security Appliance Graymail Safe-unsubscribe license has been moved to Out of Complaince successfully.
Mon Jan 28 08:42:33 2019 Warning: Email Security Appliance Cloudmark Anti-Spam license has been moved to Out of Complaince successfully. Mon Jan 28 08:42:44 2019 Warning: The Mail Handling is in Out of Compliance (OOC) state. You have 4 days remaining in your grace period.
Mon Jan 28 08:42:48 2019 Info: Email Security Appliance Sophos Anti-Malware license has been moved to In Compliance successfully.
Mon Jan 28 08:42:53 2019 Warning: Email Security Appliance PXE Encryption license has been moved to Out of Complaince successfully.
Mon Jan 28 08:42:59 2019 Warning: Email Security Appliance Data Loss Prevention license has been moved to Out of Complaince successfully.
Mon Jan 28 08:43:04 2019 Warning: Email Security Appliance Advanced Malware Protection license has been moved to Out of Complaince successfully.
Mon Jan 28 08:43:09 2019 Warning: Email Security Appliance McAfee Anti-Malware license has been moved to Out of Complaince successfully.
Mon Jan 28 08:43:14 2019 Warning: Email Security Appliance Intelligent Multi-Scan license has been moved to Out of Complaince successfully.
Mon Jan 28 08:43:15 2019 Warning: The Email Security Appliance Intelligent Multi-Scan is in Out of Compliance (OOC) state. You have 4 days remaining in your grace period.
Mon Jan 28 08:43:19 2019 Info: Email Security Appliance External Threat Feeds license has been moved to In Compliance successfully.
Mon Jan 28 08:43:24 2019 Info: Email Security Appliance Bounce Verification license has been moved to In Compliance successfully.
Mon Jan 28 08:43:29 2019 Info: Email Security Appliance Image Analyzer license has been moved to In Compliance successfully.
Mon Jan 28 10:18:56 2019 Info: Renew authorization of the product with Smart Software Manager is successful.
Sample with an interpretation of the values:
This sample shows:
InternalTestDemo111.cisco.com
.ESA_EMEA
.Out of Compliance 18 days
.
Out of Compliance Expired
.
Smart Licensing is : Enabled
Evaluation Period: Not In Use
Evaluation Period Remaining: 81 days 7 hours 32 minutes
Registration Status: Registered ( 30 Oct 2018 07:57 ) Registration Expires on: ( 04 Dec 2019 16:11 )
Smart Account : InternalTestDemo111.cisco.com
Virtual Account : ESA_EMEA
Last Registration Renewal Attempt Status : SUCCEEDED on 04 Dec 2018 16:16
License Authorization Status: Out Of Compliance ( 30 Oct 2018 07:57 ) Authorization Expires on: ( 05 Mar 2019 03:29 )
Last Authorization Renewal Attempt Status: SUCCEEDED on 05 Dec 2018 03:34
Product Instance Name: beta.ironport.com
Transport Settings: Direct (https://smartreceiver.cisco.com/licservice/license)
beta.ironport.com (SERVICE)> license_smart
Choose the operation you want to perform:
- URL - Set the Smart Transport URL.
- REQUESTSMART_LICENSE - Request licenses for the product.
- RELEASESMART_LICENSE - Release licenses of the product.
- DEREGISTER - Deregister the product from Smart Licensing.
- REREGISTER - Reregister the product for Smart Licensing.
- RENEW_AUTH - Renew authorization of Smart Licenses in use.
- RENEW_ID - Renew registration with Smart Licensing.
- STATUS - Show overall Smart Licensing status.
- SUMMARY - Show Smart Licensing status summary.
[]> summary
Feature Name License Authorization Status Grace Period
-----------------------------------------------------------------------------------------------------------------------------
Email Security Appliance Anti-Spam License In Compliance N/A
Email Security Appliance Outbreak Filters Out Of Compliance 18 days
Email Security Appliance Graymail Safe-unsubscribe Out Of Compliance Expired
Email Security Appliance Cloudmark Anti-Spam Out Of Compliance Expired
Email Security Appliance Advanced Malware Protection Reputation Out Of Compliance Expired
Mail Handling In Compliance N/A
Email Security Appliance Sophos Anti-Malware In Compliance N/A
Email Security Appliance PXE Encryption Out Of Compliance Expired
Email Security Appliance Data Loss Prevention Out Of Compliance Expired
Email Security Appliance Advanced Malware Protection Out Of Compliance Expired
Email Security Appliance McAfee Anti-Malware Out Of Compliance Expired
Email Security Appliance Intelligent Multi-Scan Out Of Compliance 17 days
Email Security Appliance External Threat Feeds Out Of Compliance 17 days
Email Security Appliance Bounce Verification Out Of Compliance 17 days
Email Security Appliance Image Analyzer Out Of Compliance 21 days
Revision | Publish Date | Comments |
---|---|---|
2.0 |
10-Feb-2023 |
Initial Release |
1.0 |
10-Jul-2019 |
Initial Release |