Unable to authorize request error in Edge Processor when attempting to connect Splunk Cloud instance

Applicability

Description

When trying to connect to the Splunk Cloud instance with Data Management Experience, receiving the following error message:

Connection was not created
Unable to authorize request: failed to retrieve member permissions: token is revoked
Try again or contact Splunk Support with the following request ID. f38d054e-6b94-96c2-bdb8-93c002xxxxxx

Investigation

Investigation:

• User account which is being used doesn’t have edit_edge_processor capability.
• Splunk Cloud Admin account should have edit_edge_processor capability enabled as per the screenshot below.

NOTE: Capability should be enabled on the Splunk instance which is used to login to Data Management Experience dashboard. 

• If the system connection is set before then capability should be added automatically. If not, Splunk Admin should set the system connection first.
• The system connection supposedly to sync this capability on the tenant(stack). 
• If there are no more errors observed, then system connections are already set. In that case, no need to take any action.

Resolution

From the above investigation, after enabling the capability, connection will be established successfully.

Related Links

First time set-up document for the Edge Processor