How can I set up a Nested Virtual Accounts, in Cisco License Central (CLC)?

 
Updated August 4, 2025
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Introduction

This document explains how to set up a nested Virtual Account and link it with license in Cisco License Central for organized license management and visibility.

Video

The purpose of this content is to share information for educational and/or informational use. You may choose to watch the video or read the content below-both provide the same material, so feel free to engage with whichever format you prefer.

Prerequisites 

Before you start, ensure that you have the following: 

  • Active Cisco.com account 
  • The user accessing the Cisco License Central must have at least one of the following: 
    • Smart Account User/Admin/Viewer 
    • Virtual Account User/Admin/Viewer 

Steps

Step 1: Go to Cisco Software Central and log in with your Cisco.com credentials.

Step 2: Click on Access Cisco License Central under the Cisco License Central section.

Step 3: Enter your Smart Account or use the Search function to search for a Smart Account.

Step 4: Navigate to the left Menu bar and click on the "Account Management" tab, and select “Virtual Accounts” under “Smart Account Management”

Step 5: Use the Search function to search for the Virtual Account name.

Step 6: Under Parent Account:

  • Select Nest this Virtual Account under the selected Virtual Account.
  • Select a Parent Virtual Account from the displayed list of Virtual Accounts.

Click Save

Troubleshooting 

For External Customer/Partner Use Only: Follow these instructions to resolve your issue. If you need further assistance, please initiate a request for License Support via Cisco Support Case Manager