How can I view a list of events transacted against my account in Cisco License On-Prem (CLP) deployment?

Introduction 

This document provides step-by-step instructions for viewing all events associated with a specific On-Prem account within a Cisco License On-Prem (CLP) deployment. 

 

Video

The purpose of this content is to share information for educational and/or informational use. You may choose to watch the video or read the content below-both provide the same material, so feel free to engage with whichever format you prefer.

Prerequisites  

Before you start, ensure that you have the following: 

• A Cisco Smart Account  

• A valid CCO User ID and password with access to the relevant Smart or Virtual Account. 

• Access to the Cisco License On-Prem (CLP) portal. 

 

Steps 

Step 1: Access the Cisco License On-Prem (CLP) portal at: https://<IP_Address>:8443/admin/#/mainview. 

Step 2: Navigate to the Licensing workspace from the left-hand menu. 

Step 3: Select the appropriate On-Prem Account from the On-Prem Account tab. 

Step 4: Once the account is selected, additional tabs will appear in the left-hand menu. Navigate to the Event History and select Event Log. 

Step 5: You will be directed to the Event Log page, which provides a comprehensive view of all transacted events associated with the selected On-Prem account, including: 

• Date and Time 

• Local Virtual Account 

• Event Type 

• Event Details 

• Username 

Troubleshooting 

For External Customer/Partner Use Only: Follow these instructions to resolve your issue. If you need further assistance, please initiate a request for License Support via Cisco Support Case Manager.