How can I setup an Cisco License On-Prem (CLP) Account in Cisco License Central (CLC)?

Introduction

This document explains the process for setting up a new local account in the Cisco License On-Prem (CLP) environment. An On-Prem account synchronizes with your Smart Account at the virtual account level, mapping a local account to a specific virtual account in Cisco License Central (CLC).

Prerequisites

Before you start, ensure that you have the following:

• A Cisco Smart Account 

• A valid CCO User ID and password with access to the relevant Smart or Virtual Account.

• Admin access to Cisco License On-Prem (CLP) portal.

• A Virtual Account (with no products currently registered to it). 

• The user accessing License Central must have at least one of the following: 

• Smart Account Admin 

• Virtual Account Admin 

Steps

Step 1: Access the Cisco License On-Prem (CLP) portal at: https://<IP_Address>:8443/admin/#/mainview.

Step 2: Navigate to the Licensing workspace from the left-hand menu.

Step 3: You will be directed to the On-Prem Account Overview page, which provides a comprehensive view of all accounts associated with the User. The dashboard includes:

• On-Prem Account 

• Sync Status

• Last Sync 

• Smart Account

• Virtual Account

• Licenses 

• Devices and others

Step Results: You will find all the On-Prem Accounts to which the user has access in the dashboard, and the user can perform inline and bulk actions from this Page.

Step 4: Click the Actions button in the top-right corner and select Request new On-Prem account in the drop-down menu.

Step 5: In the pop-up window, provide the required details:

• On-Prem Account name

• Smart Account

• Virtual Account

• Primary contact email address

Step 6: Click on the Request On-Prem Account button in the bottom right corner.

Account registration can be performed via Network (Online) or Manual (Offline) methods.

1. Network Registration

Step 7: Navigate to the Admin workspace from the left menu bar

Step 8: Click on the On-Prem Accounts Tab, then select the Pending On-Prem Account Requests Tab from the top.

Step 9: Locate the request, click the three-dot icon, and select Approve.

Step 10: Select Approve from the drop-down menu

Step 12: When the authentication prompt appears, click Authenticate and provide your credentials if requested.

Step Results: The account is registered, and an initial synchronization will be performed.

Step 13: Click Accept and Register.

1. Manual Registration

Step 7: Navigate to Admin Workspace > On-Prem Accounts > Pending On-Prem Account Requests.

Step 8: Locate the request, click the three-dot icon, and select Register Manually from the drop-down.

Step 9: Register requested On-Prem Account manually pop-up will appear. Click the Generate an On-Prem account registration file hyperlink to download the file to your local directory.

Step 10: Log in to Cisco Software Central and click Access Cisco License Central.

Step 11: Locate your Smart Account, navigate to the Devices tab, and select Manual Synchronization under Device Connections.

Step 12: Click Upload sync file, select the registration file downloaded in Step 3, and click Next.

Step 13: Enter the On-Prem account name and Virtual Account name, then click Submit.

Step 14: Once the confirmation page appears, click Close.

Step 15: Back on the Manual Synchronization page, locate the latest request, click the three-dot icon, and select Download Response file.

Step Results: The response file will be downloaded to your local directory.

Step 16: Return to the CLP portal (Admin workspace > On-Prem Accounts > Pending On-Prem Account Requests).

Step 17: Select the original request, click the three-dot icon, and select Register Manually.

Step 18: Upload the response file and click Register On-Prem Account.

Step Results: The New On-Prem Account will be created.

Troubleshooting

For External Customer/Partner Use Only: Follow these instructions to resolve your issue. If you need further assistance, please initiate a request for License Support via Cisco Support Case Manager.