How can I rename my Cisco License On-Prem (CLP) Account, in Cisco License Central (CLC)?

Introduction

This document provides a step-by-step guide for viewing and renaming Cisco License On-Prem (CLP) accounts associated with a Smart Account in Cisco License Central (CLC).

Video

The purpose of this content is to share information for educational and/or informational use. You may choose to watch the video or read the content below-both provide the same material, so feel free to engage with whichever format you prefer.

Prerequisites  

Before you start, ensure that you have the following:

• An active Cisco.com account.

• An Access to Smart Account which is associated with the CLP Accounts

• Access to the Cisco License On-Prem (CLP) portal.

• The user accessing Cisco License Central (CLC) must have at least one of the following:
  • Smart Account User/Admin/Viewer
  • Virtual Account User/Admin/Viewer

Steps 

Step 1: Log in to Cisco Software Central using your Cisco.com credentials.

Step 2: Under the Cisco License Central section, click Access Cisco License Central.

Step 3: Enter your Smart Account details or use the search function to locate the account linked to your CLP environment.

Step 4: Navigate to the left-hand menu, click the Devices tab, and select Device Managers under the Device Connections section.

Step Results: A list of all CLP accounts associated with the selected Smart Account will be displayed under the Device Manager Name column.

Step 5: Apply a filter to set the Device Manager Type to On-Prem account. Locate the specific CLP account you wish to rename, then click the three-dot icon in the rightmost column.

Step 6: Select Rename from the dropdown menu. 

Step Results: A Rename the device manager pop-up window will appear.

Step 7: Enter the new name for the device manager in the Device Manager Name field.

Step 8: Click Rename.

Step Results: The device manager will be renamed.

Troubleshooting 

For External Customer/Partner Use Only: Follow these instructions to resolve your issue. If you need further assistance, please initiate a request for License Support via Cisco Support Case Manager.