How Can I Start Receiving Notifications on Licensing Activities?

Note: Please DO NOT perform these actions yourself if you are an internal Cisco resource outside of the Licensing Support team.

Note:

• Users should be able to modify on top of the existing selection(s) and save their preferences, and subsequent daily summary emails should include expiring alerts based on the new choices
• Alert section for expiring licenses should be included in daily digest only when a particular license expiry day falls within the selected range (90/60/30…days) as of the email date and from there on
• Global save and reset buttons of the preferences tab to be leveraged to save/reset the changes

Note: Enable notifications to additional users/aliases

• Only Smart Account Admin can enable notifications to additional users/aliases
• Enter email addresses having domains matching their Smart Account Top Level Domain in the “Additional Email Addresses” for Smart Account Admin under “Notifications” section
• If Smart Account Admin is trying to add any emails outside the Smart Account Top Level Domain, admin should not be allowed to save the changes and show an error. Admin should be able to provide multiple email addresses separated by comma

Note: Licenses Renewal:

You receive alerts when your licenses expire. These alerts are sent on the following days prior to expiration: 90, 60, 30, 17, 7, 4 and 3. These expiration alerts are also listed under Alerts in Cisco Smart Software Manager (CSSM). You can place a license renewal order on Cisco Commerce Workspace (CCW) directly or with your Partner's help after receiving an alert. License registration is automatically renewed every 30 days. Authorization periods are renewed by the Smart Licensing system every 30 days.

If the license is Authorized or Out-of-Compliance (OOC), then the authorization period is renewed. Grace periods start when an authorization period expires. During the grace period or when the grace period is Expired, the system continues to try renewing the authorization period. A new authorization period starts if a retry is successful.