How can I download the device reservation authorization code, in Cisco License Central (CLC)?

Introduction 

This document explains how to find and download a specific device reservation authorization code in Cisco License Central (CLC).

Video

The purpose of this content is to share information for educational and/or informational use. You may choose to watch the video or read the content below-both provide the same material, so feel free to engage with whichever format you prefer.

Prerequisites

Before you start, ensure that you have the following:

• Active Cisco.com account

• Access to the smart account in which the device exists

• The user accessing License Central must have at least one of the following:
  • Smart Account User/Admin
  • Virtual Account User/Admin

Steps 

Step 1: Go to Cisco Software Central and log in with your Cisco.com credentials.

Step 2: Click on Access Cisco License Central under the Cisco License Central section.

Step 3: Enter your Smart Account or use the Search function to find it.

Step 4: Navigate to the left menu bar, click the Devices tab, then select Device Inventory under Devices.

Step Results: The dashboard provides a consolidated view of all the devices associated with the Smart Account.

Step 5: Use the Filter option to select devices with reserved licenses under the Reserved licenses section. 

Step 6: Use the search bar to locate the device by Device identifier, Product number, Device name, etc., to download the reservation authorization code. 

Step 7: Select the device, then in the rightmost column, click the 3 dots.

Or

Step 7: Click on the device name hyperlink -> in the top right corner, click on the More Actions button

Step 8: Select the option Download Reservation Authorization Code from the drop-down list

Step Results: A pop-up Download Reservation Authorization Code will appear

Step 9: Select the Reservation Authorization Code that you want to download and click the Download button. You can also select multiple and click on the download button to download the Reservation Authorization Code.

Step Results: The Reservation Authorization Code will be downloaded to your local device.

Troubleshooting 

If you experience an issue during the process explained in this document, open a case in Support Case Manager (SCM).

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For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to resolve the issue. If the customer / partner runs into issues following the instructions, please have them open a case with licensing support (https://www.cisco.com/go/scm) to help resolve.