How can I download license policy for my device in, Cisco License Central (CLC)?

Introduction

This document explains how to download license policy for the device in Cisco License Central (CLC).

Video

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Prerequisites

Before you start, ensure that you have the following:

• Active Cisco.com account
• Access to the smart account in which the device exists
• The user accessing License Central must have at least one of the following:
  • Smart Account User/Admin
  • Virtual Account User/Admin

Steps

Step 1: Go to Cisco Software Central and log in with your Cisco.com credentials.

Step 2: Click on Access Cisco License Central under the Cisco License Central section.

Step 3: Enter your Smart Account or use the Search function to find it.

Step 4: Navigate to the left menu bar, click on the Account Management tab, then click on License Settings under Settings.

Step 5: Select the Virtual accounts from drop down to select which Virtual accounts should be enabled for the License Policy.

Note: This step can be performed only by Smart Account Admin.

Step 6: Navigate to the left menu bar, click the Devices tab, then select Device Inventory under Devices.

Step Results: The dashboard provides a consolidated view of all the devices associated with the Smart Account.

Step 7: Click on Filters, under Device Insights, select the checkbox for Devices with custom license policies.

Step 8: Use the search bar to locate the device by Device identifier, Product number, Device name, etc.

Step 9: Select the device, then in the rightmost column, click the 3 dots.

Step 10: Select the option Download license policy from the drop-down list.

Step Results: The license policy will be downloaded to your local drive.

Troubleshooting

If you experience an issue during the process explained in this document, open a case in Support Case Manager (SCM).

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For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to resolve the issue. If the customer / partner runs into issues following the instructions, please have them open a case with licensing support (https://www.cisco.com/go/scm) to help resolve.