Field Notice: FN - 72522 - Firepower Software: Firepower Management Center MonetDB Database Might Crash Due To File Size Error - Software Upgrade Recommended

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Updated:December 21, 2022

Document ID:FN72522

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Notice

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Revision History

Revision	Publish Date	Comments
1.0	20-Dec-22	Initial Release

Products Affected

Affected OS Type	Affected Software Product	Affected Release	Affected Release Number
NON-IOS	Firepower Management Center Software	7.0	7.0.0, 7.0.0.1, 7.0.1, 7.0.1.1, 7.0.2, 7.0.2.1, 7.0.3, 7.0.4
NON-IOS	Firepower Management Center Software	7.1	7.1.0, 7.1.0.1, 7.1.0.2
NON-IOS	Firepower Management Center Software	7.2	7.2.0

Defect Information

Defect ID	Headline
CSCwa08640	MonetDB crashing due to file size error
CSCwc85846	DB- merovingian.log flooded if mserver5 fails to start

Problem Description

The Firepower Management Center (FMC) MonetDB event database might crash due to a file size error.

Background

The FMC MonetDB event database might crash due to a file size error. Once the MonetDB crashes due to the file size error, subsequent restarts of the MonetDB event database might result in the same crash condition and a loss of connection events might occur.

Problem Symptom

The error messages contained in the "merovingian.log" file on the FMC indicate "BBPcheckbats: !ERROR: xxxx ..7657.tail1 too small (expected 306187, actual 5033)" after the MonetDB crash.

/var/log/monetdb/merovingian.log:

… 2022-01-10 12:15:15 ERR eventdb[28136]: #client37788:!ERROR: BBPcheckbats: !ERROR: xxxx ..7657.tail1 too small (expected 306187, actual 5033)

Workaround/Solution

Cisco recommends to upgrade the Firepower software to one of the versions shown in this table.

Release Version	Fixed Version
7.0.0, 7.0.0.1, 7.0.1, 7.0.1.1, 7.0.2, 7.0.2.1, 7.0.3, 7.0.4	7.0.5 or later
7.1.0, 7.1.0.1, 7.1.0.2	Migrate to a fixed release
7.2.0	7.2.1 or later

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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