Field Notice: FN - 72256 - CTC/TL1 shows blank inventory details for ONS-SI-100-FX plugged into NCS2015-ECU - Software Upgrade Recommended

Notice

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Revision History

Revision	Publish Date	Comments
1.0	12-Oct-21	Initial Release

Products Affected

Affected Product ID	Comments
ONS-SI-100-FX
ONS-SI-100-FX=	Part Alternate
NCS2015-ECU
NCS2015-ECU=	Part Alternate

Defect Information

Defect ID	Headline
CSCvo08396	CTC/TL1 blank inventory for few ONS-SI-100-FX on NCS2015-ECU and SM pluggable Support

Problem Description

Some ONS-SI-100-FX small form-factor pluggable (SFP) devices in NCS2015-ECU do not show inventory details such as hardware (HW) part number, product ID, Common Language Equipment Identification (CLEI), and so on. The issue is present on both Cisco Transport Controller (CTC) and Transaction Language 1 (TL1).

Background

A limited number of SFPs have been upgraded for 8472 compliance. For these SFPs, Cisco-specific data has been moved to a new register address of the EEPROM.

When an 8472-compliant SFP is inserted in an External Connection Unit (ECU) SFP port, the Inventory shows blank values for Cisco-specific data because the ECU EEPROM read-code reads only from the old register address of the EEPROM.

However, when an 8472-compliant SFP is inserted on a Transport Network Controller (TNC) SFP port or other ports, the Inventory values are visible.

Problem Symptom

TL1 output

The TL1 output shows no details for CLEI, Product ID (PID), and Version ID (VID), as shown in this example:

1. telnet nodeip 2361

2. act-user::::otbu+1;

3. RTRV-INV::all:9;


"PPM-1-18-2,FE-1310nm::PN=,HWREV=01,FWREV=\"N/A\",SN=OPMxxxxxxxx,CLEI=,PID=,VID=,"
"PPM-1-18-3,FE-1310nm::PN=,HWREV=01,FWREV=\"N/A\",SN=OPMxxxxxxxx,CLEI=,PID=,VID=,"
"PPM-2-18-2,FE-1310nm::PN=,HWREV=01,FWREV=\"N/A\",SN=OPMxxxxxxxx,CLEI=,PID=,VID=,"
"PPM-2-18-3,FE-1310nm::PN=,HWREV=01,FWREV=\"N/A\",SN=OPMxxxxxxxx,CLEI=,PID=,VID=,"
"PPM-10-18-2,FE-1310nm::PN=,HWREV=01,FWREV=\"N/A\",SN=OPMxxxxxxxx,CLEI=,PID=,VID=,"
"PPM-10-18-3,FE-1310nm::PN=,HWREV=01,FWREV=\"N/A\",SN=OPMxxxxxxxx,CLEI=,PID=,VID=,"
"PPM-11-18-2,FE-1310nm::PN=,HWREV=01,FWREV=\"N/A\",SN=OPMxxxxxxxx,CLEI=,PID=,VID=,"
"PPM-11-18-3,FE-1310nm::PN=,HWREV=01,FWREV=\"N/A\",SN=OPMxxxxxxxx,CLEI=,PID=,VID=,"

 

CTC output in the Inventory tab

The CTC Inventory output shows no details for HW Part #, CLEI Code, Product ID, and Version ID, as shown in this example:

Workaround/Solution

This issue does not impact functionality. The EEPROM/Inventory data is blank when an affected SFP is inserted into ECU ports of an NCS2K M15 chassis while running a software release earlier than 11.0.

We recommend that customers upgrade to release 11.0 or later in order to avoid this issue.

How To Identify Affected Products

The affected SFPs have a serial number that begins with "OPM" or "ACW" (for example, OPMxxxxxxxx or ACWxxxxxx).

In order to confirm whether your SFP is affected, you can use the CLI command ecuSfpDumpManufData <portno> (where <portno> is a port number in the range 1 to 5) to dump the EEPROM data from an SFP device. Affected units will show blank values for Cisco PN, CLIE Code, Product ID, and Version ID.

Example:

-> ecuSfpDumpManufData 2
----ECU SFP Optics 2 Manufacture Data -----
     SFP Type:    FE-1310nm
     Cisco PN:
     Revision #:  01
     CLIE Code:
     Serial #:    OPM2xxxxxxxx
     Vendor ID:   3
     Product ID:
     Version ID:
     Wavelength:  1310.00
     Tolerance:   0.00
     Rate Reach:  OC192(0x0), OC48(0x0), OC12(0x0), OC3(0x0), GE(0x2000000000) FC(0x0)

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email or telephone

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