Field Notice: FN - 70544 - Firepower 1100 Series - Some FPR1120 and FPR1140 Security Appliances Might Be Incorrectly Labeled as FPR1150 - Workaround Provided

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Updated:April 27, 2020
Document ID:FN70544

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Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision Publish Date Comments
1.0
23-Apr-20
Initial Release
1.1
27-Apr-20
Updated the Defect Information Section

Products Affected

Affected Product ID Comments
FPR1120-NGFW-K9
FPR1120-ASA-K9
FPR1140-NGFW-K9
FPR1140-ASA-K9

Defect Information

Defect ID Headline
CSCvt95716 Some FPR1120 and FPR1140 Security Appliances May Be Incorrectly Labeled as FPR1150

Problem Description

The rear panel of some Cisco Firepower 1120 and 1140 security appliances might be incorrectly labeled as a Firepower 1150 security appliance.

Background

Affected FPR1120 and FPR1140 units shipped from 2019-10-31 through 2020-02-13. Some of these units might incorrectly show the silkscreen labeling of the FPR1150 security appliance on the rear panel.

Problem Symptom

Perform a visual inspection of the silkscreen labeling on the rear panel of the FPR1120 or FPR1140 security appliance. The issue affects the areas outlined in these images.

The correct silkscreen labeling is shown in this image.

The incorrect silkscreen labeling is shown in this image. Note that the SFP ports of the FPR1120 and FPR1140 are limited to 1Gbps per the data sheet specifications.

Workaround/Solution

No action is required for customers with affected units.

This is a cosmetic issue only and there is no functional impact to the security appliance. Correct product information can be found on the compliance label located on the bottom surface of the security appliance or from the management CLI.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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