This document describes how Media File URI is built by Tomcat on Cisco Unified Customer Voice Portal (CVP) when Tomcat acts as a Media Server.
Cisco recommends that you have knowledge of these topics:
Cisco Unified CVP VXML Server configuration
This document is not restricted to specific software and hardware versions.
The information in this document was created from the devices in a specific lab environment. All the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.
Note: The use of Tomcat on CVP VXML Server is not a supported configuration as a Media Server (documented in this guide). However, there are instances where Tomcat acts as it. The purpose of this document is to understand these instances.
This is the default tomcat web folder (analogous to IIS inetpub/wwwroot)
You can tell if the VXML server can run the application. Use your browser and copy this link.
The physical location is C:\Cisco\CVP\VXMLServer\Tomcat\webapps\CVP\audio
Tomcat Media Server With External VXML Applications
For external VXML application, the media server variable is used to point to the VXML server.
By default ,VXML server looks into the path set in Default Audio Path URI set in the project properties. This path (/CVP/audio/) is relative to the default Tomcat folder which is C:\Cisco\CVP\VXMLServer\Tomcat\webapps\.