This document describes how to upload media files to a different path instead of the default location path on the Cisco Customer Voice Portal (CVP) Media Server.
Cisco recommends that you have knowledge of these topics:
Unified Customer Voice Portal (CVP)
The information in this document is based on these software and hardware versions:
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.
When CVP is installed in the D: drive the default installation installs all the media files in D:/ <media file root directory>, However, when tools like Cisco Unified Contact Center Management (CCMP) is used to upload media files using the CVP provided REST APIs to create media file, the CVP uploads the files to C: <media file root directory>.
Update the config file <inastallation drive>:\cisco\cvp\conf\orm.properties.
Parameter: mediaserver.root.dir = <Base Path of IIS Media Server>
To upload media files to D:/intepub/wwwroot path
Use : mediaserver.root.dir = D:/intepub/wwwroot path
More information on:
CSCvc65944 REST API to create Media files always creates files in C: even if CVP is installed in D: