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Updated:September 13, 2017
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This document describes how to troubleshoot a Cisco Customer Voice Portal (CVP) Voice XML (VXML) Server Application badfetch error.
Cisco recommends that you have knowledge of these topics:
Cisco Customer Voice Portal (CVP)
Cisco VXML Server Applications
Cisco Call Studio
Cisco Unified Contact Center Enterprise (UCCE)
The information in this document is based on these software versions:
CVP Server 9.x and above
UCCE 9.x and above
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Some calls fail and the VXML application activity logs show that its due to badfetch errors.