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This document describes an issue found when a Cisco Customer Voice Portal (CVP) Call Server is added via CVP Cisco Operations Console (OAMP). This document also provides a feasible solution.
Cisco recommends that you have knowledge of these topics:
The information in this document is based on CVP version 10.0.
When CVP Call Server is added to the CVP OAMP, an error is reported. This error is seen when you click on Save and Deploy.
Step 1. In order to add the CVP Call Server into CVP OAMP, sign in to CVP OAMP and navigate to Device Management > Unified CVP Call Server.
Step 2. Select Save and Deploy. You get an error which indicates that the CVP Call Server cannot be created because it already exist in another CVP Operations Console (OPSConsole).
The target CVP Call Server has an OAMP id in its configuration and hence it will not let the second OAMP deploy it:
Step 3. Open the file C:\Cisco\CVP\conf\orm.properties. You can verify the OAMP Id.
Step 1. Stop the Cisco CVP Resource Manager Service in the CVP Call Server.
Step 2. Comment out the orm.oamp.id line in C:\Cisco\CVP\conf\orm.properties.
Step 3. Start the Cisco CVP Resource Manager Service in the CVP Call Server.
Step 4. Select Save and Deploy.