Cisco Security Advisory
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CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N/E:X/RL:X/RC:X
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A vulnerability in the logging subsystem of Cisco RoomOS could allow an authenticated, local attacker with low privileges to access sensitive information.
This vulnerability is due to the logging of sensitive information. An attacker could exploit this vulnerability by enabling a specific logging level and then collecting the system logs. A successful exploit could allow the attacker to view sensitive information like user login credentials.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-roomos-infodisc-qBXjfmWm
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Vulnerable Products
At the time of publication, this vulnerability affected Cisco RoomOS if extended logging was enabled. Extended logging is not enabled by default.
For information about which Cisco software releases were vulnerable at the time of publication, see the Fixed Software section of this advisory. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
Determine Whether Extended Logging Is Enabled
To determine whether extended logging is enabled, complete the following steps:
- Choose the Cisco device name or address.
- For all products except Board Pro, Desk Mini, and Desk Hub, it is at the top of the interface.
- For Board Pro and Desk Mini, swipe in from the right to open the Control Panel.
- For Desk Hub, tap the controls icon in the upper right corner to open the Control Panel.
- Choose Device settings (Board Pro, Desk Mini, or Desk Hub) or Settings (other products).
- Open Issues and diagnostics and check the status of the extended logging toggle button.
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
- Choose the Cisco device name or address.
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There are no workarounds that address this vulnerability.
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Cisco considers any workarounds and mitigations (if applicable) to be temporary solutions until an upgrade to a fixed software release is available. To fully remediate this vulnerability and avoid future exposure as described in this advisory, Cisco strongly recommends that customers upgrade to the fixed software indicated in this advisory.
Fixed Releases
At the time of publication, the release information in the following table was accurate. See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
The left column lists Cisco software releases. The middle and right columns indicate whether a release is affected by the vulnerability that is described in this advisory.
Cisco RoomOS Release First Fixed Release for RoomOS in On-Premises Operation First Fixed Release for RoomOS in Cloud-Aware Operation 11 and earlier Future release 11.39.1.3 26 26.7.2.2 RoomOS June 2026 (26.7.1.12) Note: For releases 9.15 and earlier, the software for on-premises devices was called Cisco TelePresence CE, and the software for cloud deployments was called Cisco RoomOS. For releases 10 and later, the software for both on-premises and cloud deployments is called Cisco RoomOS. Cloud deployments of Cisco RoomOS do not use standard release numbers. Instead, the name of the release includes the month in which the release was made available — for example, Cisco RoomOS March 2023.
The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.
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The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory.
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This vulnerability was found during internal security testing.
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To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
For additional information on Cisco's vulnerability management, disclosure cadence, and software patching strategy, see Cisco's Transition to a Risk-Based Vulnerability Disclosure Model.
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Show LessVersion Description Section Status Date 1.0 Initial public release. — Final 2026-AUG-05
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SOFTWARE DOWNLOADS AND TECHNICAL SUPPORT
The Cisco Support and Downloads page on Cisco.com provides information about licensing and downloads. This page can also display customer device support coverage for customers who use the My Devices tool. Please note that customers may download only software that was procured from Cisco directly or through a Cisco authorized reseller or partner and for which the license is still valid.
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco Technical Assistance Center (TAC). Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
When considering software upgrades, customers are advised to regularly consult the advisories for the relevant Cisco products to determine exposure and a complete upgrade solution. In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
LEGAL DISCLAIMER DETAILS
CISCO DOES NOT MAKE ANY EXPRESS OR IMPLIED GUARANTEES OR WARRANTIES OF ANY KIND, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CISCO DOES NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF THIS INFORMATION. THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.
Copies or summaries of the information contained in this Security Advisory may lack important information or contain factual errors. Customers are advised to visit the Cisco Security Advisories page for the most recent version of this Security Advisory. The Cisco Product Security Incident Response Team (PSIRT) assesses only the affected and fixed release information that is documented in this advisory. See the Cisco Security Vulnerability Policy for more information.