This document describes the steps to collect necessary logs and command outputs from Cisco DNA Center. Providing this information upfront in a Technical Assistance Center (TAC) Service Request (SR) helps you hit the ground running with respect to resolving your issue.
Cisco recommends that you have knowledge of these topics:
It is required that the user has Command Line Interface (CLI) access to the DNA Center.
To log into DNA Center using CLI you must connect via Secure Socket Shell (SSH) to your DNA Center's IP address using maglevas the username on port2222.
The information in this document is based on these software and hardware versions:
Cisco DNA Center
Logs to be collected for Upgrade issues
From the CLI of Cisco DNA Center, collect the following command outputs: