This document describes the steps to collect necessary logs and command outputs from Cisco DNA Center. Providing this information upfront in a Technical Assistance Center (TAC) Service Request (SR) helps you hit the ground running with respect to resolving your issue.
Cisco recommends that you have knowledge of these topics:
It is required that the user has Command Line Interface (CLI) access to the DNA Center.
To log into DNA Center using CLI you must connect via Secure Socket Shell (SSH) to your DNA Center's IP address using maglevas the username on port2222.
The information in this document is based on these software and hardware versions:
Cisco DNA Center
AURA Tool to perform Health, Scale and Upgrade Readiness Checks
Execute the AURA tool which is available on Github to perform Health, Scale and Upgrade Readiness checks on the Cisco DNA Center. The tool can also capture outputs from the fabric devices, ISE & WLC to perform multiple health, control plane, security plane and Assurance based checks. Extremely useful to run prior to an upgrade to ensure a smooth & successful upgrade. The tool can be scheduled to run on a regular basis.