Cisco Unified IP Phones 9900 Series

Data Sheets and Product Information

Data Sheets

• Cisco Unified IP Phone 9971 Data Sheet 22-Jan-2016
• Cisco Unified IP Phone 9951 Data Sheet 22-Jan-2016

End-of-Life and End-of-Sale Notices

• English

  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Video Camera for the 9900 Series IP Phone 05-Jan-2016
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Phone 9951 05-Jan-2016
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Phone 9971 05-Jan-2016
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Color Key Expansion Module 05-Jan-2016

• French - Canadian

  • Annonce d’arrêt de commercialisation et de fin de vie du téléphone IP caméra vidéo Cisco Unified pour la série 9900 05-Jan-2016
  • Annonce d’arrêt de commercialisation et de fin de vie du module d’expansion de touches couleur Cisco Unified IP 05-Jan-2016
  • Annonce d’arrêt de commercialisation et de fin de vie du téléphone IP Cisco Unified 9951 05-Jan-2016
  • Annonce d’arrêt de commercialisation et de fin de vie du téléphone IP Cisco Unified 9971 05-Jan-2016

Security Notices

Field Notices

• Cisco Unified IP Phone 9971

  • Field Notice: FN - 70496 - Cisco IP Phones Might Fail to Operate Correctly Due to Expired Manufacturer Installed Certificate - Configuration Change Recommended 27-Apr-2020
  • Field Notice: FN - 64299 - Cisco Unified IP Phones With Version 9.4(2)SR2 Firmware-Softkey Template Does Not Update from Off-Hook State to Connected State - BIOS/Firmware Upgrade Recommended 01-Aug-2018

• Cisco Unified IP Phone 9951

  • Field Notice: FN - 70496 - Cisco IP Phones Might Fail to Operate Correctly Due to Expired Manufacturer Installed Certificate - Configuration Change Recommended 27-Apr-2020
  • Field Notice: FN - 64299 - Cisco Unified IP Phones With Version 9.4(2)SR2 Firmware-Softkey Template Does Not Update from Off-Hook State to Connected State - BIOS/Firmware Upgrade Recommended 01-Aug-2018
• Field Notice: FN - 64138 - IP Phones Freeze, Reboot, and Disconnect from the VPN After Software Upgrade - Firmware Upgrade Required 01-Jul-2016

Security Advisories, Responses and Notices

• Cisco Unified IP Phone Software Denial of Service Vulnerability 06-Jun-2018
• Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products 04-Dec-2015
• OpenSSL RSA Temporary Key Cryptographic Downgrade Vulnerability 08-Oct-2015
• Cisco Unified IP Phones 9900 Series Denial of Service Vulnerability 08-Oct-2015
• Cisco 9900 Series Phone Arbitrary File Download Vulnerability 03-Oct-2015
• Cisco 9900 Series Phone webapp Buffer Overflow Vulnerability 03-Oct-2015
• Cisco Unified IP Phones 9900 Series Image Upgrade Command Injection Vulnerability 03-Oct-2015
• Cisco Unified IP Phone 8900/9900 Series Crafted SDP Packet Vulnerability 03-Oct-2015
• Cisco Unified IP Phone 8900/9900 Series Insecure File Permissions Vulnerability 03-Oct-2015
• Cisco 9900 Series IP Phone Crafted Header Unregister Vulnerability 03-Oct-2015
• Cisco Unified IP Phone 9900 Series Mobility Extension Availability Vulnerability 02-Oct-2015
• Cisco Unified IP Phone 9900 Series Data Disclosure Vulnerability 02-Oct-2015
• Cisco Unified IP Phone 9900 Series Denial of Service Vulnerability 02-Oct-2015
• Cisco Unified IP Phone 9900 Series Insecure Device Permissions Vulnerability 02-Oct-2015
• Cisco Unified IP Phone 9900 Series Arbitrary File Upload Vulnerability 02-Oct-2015
• OpenSSL Alternative Chains Certificate Forgery Vulnerability (July 2015) Affecting Cisco Products 10-Jul-2015
• Multiple Vulnerabilities in OpenSSL (June 2015) Affecting Cisco Products 12-Jun-2015
• Multiple Vulnerabilities in OpenSSL (January 2015) Affecting Cisco Products 10-Mar-2015
• OpenSSL Heartbeat Extension Vulnerability in Multiple Cisco Products 09-Oct-2014

Release and Compatibility

Release Notes

• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR4 03-Apr-2019
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR4 03-Apr-2019
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2) 07-Sep-2018
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR3 07-Sep-2018
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR2 07-Sep-2018
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR1 07-Sep-2018
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2) 07-Sep-2018
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR3 07-Sep-2018
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR2 07-Sep-2018
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR1 07-Sep-2018
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(1) 30-Mar-2015
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(1) 30-Mar-2015
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(2) 30-Mar-2015
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(2) 30-Mar-2015
• Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(1) 27-Mar-2015

Reference

Licensing Information

• Cisco Unified IP Phone 9971

  • Cisco Unified IP Phone 8961, 9951, and 9971 Open Source for Firmware Release 9.4(2) 23-Sep-2014
  • Cisco Unified IP Phone 8961, 9951, and 9971 Open Source Documentation 9.4(1) 06-Nov-2013
  • Open Source License Notices for the Cisco Unified IP Phones 9900 Series 07-Dec-2009

• Cisco Unified IP Phone 9951

  • Cisco Unified IP Phone 8961, 9951, and 9971 Open Source for Firmware Release 9.4(2) 23-Sep-2014

Technical References

• Accessibility Features for the Cisco Unified IP Phone 8961, 9951, and 9971 09-Aug-2017

Design

Design Guides

• Cisco Unified IP Phone 9971

  • Cisco Unified IP Phone 9971 Wireless LAN Deployment Guide 21-Apr-2014 (PDF - 9 MB)

Install and Upgrade

Install and Upgrade Guides

• Cisco Unified IP Phone 9971

  • Cisco Unified IP Phone 8961, 9951, and 9971 Wall Mount Kit Pointer Card 19-Nov-2009

• Cisco Unified IP Phone 9951

  • Cisco Unified IP Phone 8961, 9951, and 9971 Wall Mount Kit Pointer Card 19-Nov-2009
• Regulatory Compliance and Safety Information for Cisco Unified IP Phones 09-Sep-2017

Configuration

Configuration Examples and TechNotes

• Configure and Troubleshoot Wireless IP Phones Registration 23-May-2017

Programming Guides

• Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones 18-Sep-2020

Maintain and Operate

End-User Guides

• Cisco Unified IP Phone 9971

  • Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 10.0 (SIP) 10-Aug-2016
  • Cisco Unified IP Phone 8961, 9951, and 9971 Quick Reference for Cisco Unified CM 8.5 (SIP) 22-Jul-2016 (PDF - 1 MB)
  • Cisco Unified Video Camera Quick Start for Cisco Unified CM 8.0(1) and Later (SIP) 24-Mar-2010 (PDF - 1 MB)
  • Cisco Unified IP Phone 9971 Quick Start for Administrative Assistants for Cisco Unified CM 7.1(3) and Later (SIP) 19-Nov-2009 (PDF - 2 MB)
  • Cisco Unified IP Phone 9971 Quick Start for Executives for Cisco Unified CM 7.1(3) and Later (SIP) 19-Nov-2009 (PDF - 2 MB)

• Cisco Unified IP Phone 9951

  • Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 10.0 (SIP) 10-Aug-2016
  • Cisco Unified IP Phone 8961, 9951, and 9971 Quick Reference for Cisco Unified CM 8.5 (SIP) 22-Jul-2016 (PDF - 1 MB)
  • Cisco Unified IP Phone 9951 and 8961 Quick Start for Cisco Unified CM 7.1(3) and Later (SIP) 15-May-2014 (PDF - 2 MB)
  • Cisco Unified IP Phone 9951 and 8961 Quick Start for Administrative Assistants for Cisco Unified CM 7.1(3) and Later (SIP) 19-Nov-2009 (PDF - 2 MB)

Maintain and Operate Guides

• Cisco Unified IP Phone 9971

  • Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0 10-Jul-2020

• Cisco Unified IP Phone 9951

  • Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0 10-Jul-2020

Literature

Case Studies

• Healthcare

  • Hospital Increases Efficiency of Mobile Clinicians and Staff 29-Apr-2014

White Papers

• Cisco IP Phone 7800 and 8800 Series Security Overview White Paper 06-Mar-2021 (PDF - 844 KB)

Translated Documents

Translated End-User Guides

• بدء التشغيل السريع لكاميرا فيديو Cisco Unified لنظام Cisco Unified Communications Manager الإصدار 8.0 (SIP) 25-Apr-2017
• Cisco Unified Communications Manager 8.0 (SIP) için Cisco Unified Video Kamera Hızlı Başlangıç Kılavuzu 25-Apr-2017
• คู่มือการเริ่มใช้งานฉบับย่อ Cisco Unified Video Camera สำหรับ Cisco Unified Communications Manager 8.0 (SIP) 25-Apr-2017
• Cisco Unified-videokamera snabbstart för Cisco Unified Communications Manager 8.0 (SIP) 25-Apr-2017
• Kratka navodila za kamero Cisco Unified za Cisco Unified Communications Manager 8.0 (SIP) 25-Apr-2017
• Stručný úvod pre videokameru Cisco Unified pre systém Cisco Unified Communications Manager 8.0 (SIP) 25-Apr-2017
• Kratko uputstvo za Cisco Unified Video Camera za Cisco Unified Communications Manager 8.0 (SIP) 25-Apr-2017
• Pornire rapidă pentru camera video Cisco Unified pentru Cisco Unified Communications Manager 8.0 (SIP) 25-Apr-2017
• Inicialização rápida da Câmera de vídeo Cisco Unified para o Cisco Unified Communications Manager 8.0 (SIP) 25-Apr-2017
• Skrócona instrukcja obsługi kamery wideo Cisco Unified dla systemu Cisco Unified Communications Manager 8.0 (SIP) 25-Apr-2017
• Cisco Unified Video Camera hurtigreferanse for Cisco Unified Communications Manager 8.0 (SIP) 25-Apr-2017
• „Cisco Unified“ vaizdo kameros sparčiosios paleisties vadovas, skirtas „Cisco Unified Communications Manager 8.0“ (SIP) 25-Apr-2017
• Cisco vienotās videokameras īsā pamācība Cisco vienotajam sakaru pārvaldniekam 8.0 (SIP) 25-Apr-2017
• Cisco Unified Communications Manager 7.1(3) (SIP) için Cisco Unified IP Phone 9951 ve 8961Hızlı Başlangıç 25-Apr-2017
• Cisco Unified Communications Manager 7.1 (3) (SIP) için Cisco Unified IP Phone 9971 Yönetici Asistanları için Hızlı Başlangıç 25-Apr-2017