Cisco Unified IP Phones 9900 Series

Data Sheets and Product Information

Data Sheets

• Cisco Unified IP Phone 9971 Data Sheet 22-Jan-2016
• Cisco Unified IP Phone 9951 Data Sheet 22-Jan-2016

End-of-Life and End-of-Sale Notices

• English

  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Video Camera for the 9900 Series IP Phone 05-Jan-2016
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Phone 9951 05-Jan-2016
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Phone 9971 05-Jan-2016
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified IP Color Key Expansion Module 05-Jan-2016

• French - Canadian

  • Annonce d’arrêt de commercialisation et de fin de vie du téléphone IP caméra vidéo Cisco Unified pour la série 9900 05-Jan-2016
  • Annonce d’arrêt de commercialisation et de fin de vie du module d’expansion de touches couleur Cisco Unified IP 05-Jan-2016
  • Annonce d’arrêt de commercialisation et de fin de vie du téléphone IP Cisco Unified 9951 05-Jan-2016
  • Annonce d’arrêt de commercialisation et de fin de vie du téléphone IP Cisco Unified 9971 05-Jan-2016

Security Notices

Bulletins

• Cisco Unified IP Phone Portfolio Price Changes Bulletin 08-Mar-2012 (PDF - 292 KB)

Field Notices

• Cisco Unified IP Phone 9971

  • Field Notice: FN - 70496 - Cisco IP Phones Might Fail to Operate Correctly Due to Expired Manufacturer Installed Certificate - Configuration Change Recommended 27-Apr-2020
  • Field Notice: FN - 64299 - Cisco Unified IP Phones With Version 9.4(2)SR2 Firmware-Softkey Template Does Not Update from Off-Hook State to Connected State - BIOS/Firmware Upgrade Recommended 01-Aug-2018

• Cisco Unified IP Phone 9951

  • Field Notice: FN - 70496 - Cisco IP Phones Might Fail to Operate Correctly Due to Expired Manufacturer Installed Certificate - Configuration Change Recommended 27-Apr-2020
  • Field Notice: FN - 64299 - Cisco Unified IP Phones With Version 9.4(2)SR2 Firmware-Softkey Template Does Not Update from Off-Hook State to Connected State - BIOS/Firmware Upgrade Recommended 01-Aug-2018
• Field Notice: FN - 64138 - IP Phones Freeze, Reboot, and Disconnect from the VPN After Software Upgrade - Firmware Upgrade Required 01-Jul-2016

Security Advisories, Responses and Notices

• Cisco Unified IP Phone Software Denial of Service Vulnerability 06-Jun-2018
• Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products 04-Dec-2015
• OpenSSL RSA Temporary Key Cryptographic Downgrade Vulnerability 08-Oct-2015
• Cisco Unified IP Phones 9900 Series Denial of Service Vulnerability 08-Oct-2015
• Cisco 9900 Series Phone Arbitrary File Download Vulnerability 03-Oct-2015
• Cisco 9900 Series Phone webapp Buffer Overflow Vulnerability 03-Oct-2015
• Cisco Unified IP Phones 9900 Series Image Upgrade Command Injection Vulnerability 03-Oct-2015
• Cisco Unified IP Phone 8900/9900 Series Crafted SDP Packet Vulnerability 03-Oct-2015
• Cisco Unified IP Phone 8900/9900 Series Insecure File Permissions Vulnerability 03-Oct-2015
• Cisco 9900 Series IP Phone Crafted Header Unregister Vulnerability 03-Oct-2015
• Cisco Unified IP Phone 9900 Series Mobility Extension Availability Vulnerability 02-Oct-2015
• Cisco Unified IP Phone 9900 Series Data Disclosure Vulnerability 02-Oct-2015
• Cisco Unified IP Phone 9900 Series Denial of Service Vulnerability 02-Oct-2015
• Cisco Unified IP Phone 9900 Series Insecure Device Permissions Vulnerability 02-Oct-2015
• Cisco Unified IP Phone 9900 Series Arbitrary File Upload Vulnerability 02-Oct-2015

Release and Compatibility

Release Notes

• Cisco Unified IP Phone 9971

  • Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR4 03-Apr-2019
  • Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2) 07-Sep-2018
  • Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR3 07-Sep-2018
  • Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR2 07-Sep-2018
  • Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(2)SR1 07-Sep-2018
  • Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(1) 30-Mar-2015
  • Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(2) 30-Mar-2015
  • Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(1) 27-Mar-2015
  • Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(2)SR1 27-Mar-2015
  • Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.3(4) 27-Mar-2015
  • Cisco Unified IP Phone 8961, 9951, and 9971 Release Notes for Firmware Release 9.4(1)SR1 27-Mar-2015
  • Cisco Unified IP Phones 8961, 9951, and 9971(SIP) Release Notes for Firmware Release 9.2(3) 11-Sep-2012
  • Cisco Unified IP Phones 8961, 9951, and 9971(SIP) Release Notes for Firmware Release 9.2(4) 05-Jul-2012
  • Cisco Unified IP Phone 8961, 9951, and 9971 (SIP) Release Notes for Firmware Release 9.2(2)(SR1) 31-Oct-2011
  • Cisco Unified IP Phone 8961, 9951, and 9971 (SIP) Release Notes for Firmware Release 9.2(2) 28-Sep-2011

Reference

Licensing Information

• Cisco Unified IP Phone 9971

  • Cisco Unified IP Phone 8961, 9951, and 9971 Open Source for Firmware Release 9.4(2) 23-Sep-2014
  • Cisco Unified IP Phone 8961, 9951, and 9971 Open Source Documentation 9.4(1) 06-Nov-2013
  • Open Source License Notices for the Cisco Unified IP Phones 9900 Series 07-Dec-2009

• Cisco Unified IP Phone 9951

  • Cisco Unified IP Phone 8961, 9951, and 9971 Open Source for Firmware Release 9.4(2) 23-Sep-2014

Technical References

• Accessibility Features for the Cisco Unified IP Phone 8961, 9951, and 9971 09-Aug-2017

Design

Design Guides

• Cisco Unified IP Phone 9971

  • Cisco Unified IP Phone 9971 Wireless LAN Deployment Guide 21-Apr-2014 (PDF - 9 MB)

Install and Upgrade

Install and Upgrade Guides

• Cisco Unified IP Phone 9971

  • Cisco Unified IP Phone 8961, 9951, and 9971 Wall Mount Kit Pointer Card 19-Nov-2009

• Cisco Unified IP Phone 9951

  • Cisco Unified IP Phone 8961, 9951, and 9971 Wall Mount Kit Pointer Card 19-Nov-2009
• Regulatory Compliance and Safety Information for Cisco Unified IP Phones 09-Sep-2017

Configuration

Configuration Examples and TechNotes

• Configure and Troubleshoot Wireless IP Phones Registration 23-May-2017

Programming Guides

• Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones 29-May-2019

Maintain and Operate

End-User Guides

• Cisco Unified IP Phone 9971

  • Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 10.0 (SIP) 10-Aug-2016
  • Cisco Unified IP Phone 8961, 9951, and 9971 Quick Reference for Cisco Unified CM 8.5 (SIP) 22-Jul-2016 (PDF - 1 MB)
  • Cisco Unified Video Camera Quick Start for Cisco Unified CM 8.0(1) and Later (SIP) 24-Mar-2010 (PDF - 1 MB)
  • Cisco Unified IP Phone 9971 Quick Start for Administrative Assistants for Cisco Unified CM 7.1(3) and Later (SIP) 19-Nov-2009 (PDF - 2 MB)
  • Cisco Unified IP Phone 9971 Quick Start for Executives for Cisco Unified CM 7.1(3) and Later (SIP) 19-Nov-2009 (PDF - 2 MB)

• Cisco Unified IP Phone 9951

  • Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 10.0 (SIP) 10-Aug-2016
  • Cisco Unified IP Phone 8961, 9951, and 9971 Quick Reference for Cisco Unified CM 8.5 (SIP) 22-Jul-2016 (PDF - 1 MB)
  • Cisco Unified IP Phone 9951 and 8961 Quick Start for Cisco Unified CM 7.1(3) and Later (SIP) 15-May-2014 (PDF - 2 MB)
  • Cisco Unified IP Phone 9951 and 8961 Quick Start for Administrative Assistants for Cisco Unified CM 7.1(3) and Later (SIP) 19-Nov-2009 (PDF - 2 MB)

Maintain and Operate Guides

• Cisco Unified IP Phone 9971

  • Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0 10-Jul-2020

• Cisco Unified IP Phone 9951

  • Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 10.0 10-Jul-2020

Literature

Case Studies

• Healthcare

  • Hospital Increases Efficiency of Mobile Clinicians and Staff 29-Apr-2014

• Professional Services

  • Architecture Firm Designs Global Collaboration Strategy 07-Jul-2014

White Papers

• Cisco IP Phone 7800 and 8800 Series Security Overview White Paper 24-Feb-2020 (PDF - 844 KB)
• Cisco Unified IP Phone Firmware Distribution Methods 03-Jan-2014

Translated Documents

Translated End-User Guides

• Català

  • Inici ràpid de la càmera de vídeo de Cisco per a Cisco Unified Communications Manager 8.0 (SIP) 24-Apr-2017
  • Inici ràpid del telèfon IP 9951 i 8961 de Cisco Unified per a Cisco Unified Communications Manager 7.1(3) (SIP) 24-Apr-2017
  • Inici ràpid per a auxiliars administratius del telèfon IP 9971 de Cisco Unified per a Cisco Unified Communications Manager 7.1(3) (SIP) 24-Apr-2017
  • Inici ràpid per a auxiliars administratius del telèfon IP 9951 i 8961 de Cisco Unified per a Cisco Unified Communications Manager 7.1(3) (SIP) 24-Apr-2017
  • Inici ràpid per a gerents del telèfon IP 9971 de Cisco Unified per a Cisco Unified Communications Manager 7.1(3) (SIP) 24-Apr-2017

• Dansk

  • Cisco Unified IP Phone 9971 Hurtig start for administrative medarbejdere til Cisco Unified Communications Manager 7.1(3) (SIP) 24-Apr-2017
  • Cisco Unified IP Phone 9971 Hurtig start for ledere til Cisco Unified Communications Manager 7.1(3) (SIP) 24-Apr-2017
  • Cisco Unified IP Phone 9951 og 8961 Hurtig start til Cisco Unified Communications Manager 7,1(3) (SIP) 24-Apr-2017
  • Cisco Unified IP Phone 9951 og 8961 Hurtig start til Cisco Unified Communications Manager 7,1(3) (SIP) 24-Apr-2017
  • Lynguide til Cisco Unified-videokamera til Cisco Unified Communications Manager 8.0 (SIP) 24-Apr-2017

• Deutsch

  • Cisco Unified IP-Telefon 8961, 9951 und 9971 – Benutzerhandbuch für Cisco Unified Communications Manager 10.0 24-Apr-2017
  • Cisco Unified IP-Telefon 9971 für Cisco Unified Communications Manager 7.1(3) (SIP) – Kurzreferenz für Führungskräfte 25-Apr-2017
  • Cisco Unified IP-Telefon 9971 für Cisco Unified Communications Manager 7.1(3) (SIP) – Kurzreferenz für Verwaltungsassistenten 25-Apr-2017
  • Cisco Unified IP-Telefone 9951 und 8961 für Cisco Unified Communications Manager 7.1(3) (SIP) – Kurzreferenz 25-Apr-2017
  • Cisco Unified IP-Telefone 9951 und 8961 für Cisco Unified Communications Manager 7.1(3) (SIP) – Kurzreferenz für Verwaltungsassistenten 25-Apr-2017