State-Texas DIR 4167

TX DIR – Cisco Branded Products & Related Services #DIR-TSO-4167

Contract Start Date: 7/3/2018
Contract End Date: 7/3/2020

IMPORTANT NOTICE: Please be advised that this contract is the current Texas-DIR contract replacing #DIR-TSO-2542

Authorized Resellers for this Contract

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

Interested in becoming an Authorized Reseller? Join Interest List.

LEGAL COMPANY NAME & PRIMARY BUSINESS ADDRESS	PARTNER CONTACT INFORMATION
Advanced Network Management, Inc. 4601 Columbine NE Albuquerque, NM 87113 Phone: 505-888-8822 Toll Free: 877-266-9452 Fax: 505-888-9452 Federal ID#: 85-0427142	REMIT-TO: 4601 Columbine NE Albuquerque, NM 87113 Phone: 505-888-8822 CUSTOMER ORDERS: Teresa Esparza Phone: 505-888-8822 Cust Srvc/ESCALATIONS: Teresa Esparza Phone: 505-888-8822
Broadleaf Group, LLC 13100 Wortham Center Dr. Suite 150 Houston, TX 77065 Phone: 832-678-1000 Toll Free: 800-615-0866 Fax: 832-295-4830 Federal ID#: 73-1723910	REMIT-TO: Broadleaf Group, LLC 13100 Wortham Center Drive Suite 150 Houston, TX 77065 Phone: 832-678-1095 CUSTOMER ORDERS: April Ornelas 832-678-1024 Cust Srvc/ESCALATIONS: Kerri Annis Phone: 210-678-1000
Carousel Industries of North America 659 South County Trail Exeter, RI 02822 Phone: 401-583-7349 Toll Free: 800-401-0760 Federal ID#: 06-1502254	REMIT-TO: Christine St. Germain PO Box 842084 Boston, MA 02284 Phone: 401-667-5400 CUSTOMER ORDERS: Trey Logsdon Phone: 972-371-2758 Cust Srvc/ESCALATIONS: Trey Logsdon Phone: 972-371-2758
CDW Government, LLC 230 N. Milwaukee Ave. Vernon Hills, IL, 60061 Phone: 847-419-6100 Toll Free: 800-808-4239 Fax: 847-419-6200 Federal ID#: 38-3679518	REMIT-TO: Jumana Dihu 75 Remittance Drive Suite #1515 Chicago, Illinois 60675-1515 Phone: 312-547-2495 CUSTOMER ORDERS: Jumana Dihu Phone: 312-547-2495 Cust Srvc/ESCALATIONS: Jumana Dihu Phone: 312-547-2495
Centre Technologies, Inc. 16801 Greenspoint Park Drive Suite #200 Houston, TX 77060 Phone: 281-506-2480 Toll Free: 866-649-7571 Fax: 888-649-1754 Federal ID#: 51-0609177	REMIT-TO: Caroline Richards 16801 Greenspoint Park Drive Suite #200 Houston, TX 77060 Phone: 281-506-2480 CUSTOMER ORDERS: Margarita Rockwell Phone: 281-506-2480 Cust Srvc/ESCALATIONS: Caroline Richards Phone: 281-506-2480
Centurylink Communications LLC 930 15th Street 2nd Floor Denver CO 80239 Phone: 877-436-2277 Fax: 855-258-6335 Federal ID#: 72-0651161	REMIT-TO: Bank of America, N.A Acct#: 12338-57430 PO BOX 91232 Chicago , IL 60693 Phone: 877-436-2277 CUSTOMER ORDERS: Kent Myatt Phone: 512-338-5719 Cust Srvc/ESCALATIONS: Kent Myatt Phone: 512-338-5719
ConvergeOne, Inc. 3344 Highway 149 Eagan, MN 55121 Phone: 888-321-6227 Toll Free: 888-321-6227 Fax: 651-994-6801 Federal ID#: 41-1763228	REMIT-TO: accountsreceivable@convergeone.com NW 5806, PO Box 1450 Minneapolis, MN 55485 Phone: 888-321-6227 CUSTOMER ORDERS: Kyle Wewe Phone: 512-758-7300 Cust Srvc/ESCALATIONS: Kyle Wewe Phone: 512-758-7300
DataVox Inc 6650 West Sam Houston Parkway South Houston, Tx 77072 Phone: 713-881-5300 Toll Free: 888-328-2869 Fax: 713-881-7207 Federal ID#: 76-0251479	REMIT-TO: Neil Ferguson 6650 West Sam Houston Parkway South Houston, Tx 77072 Phone:713-881-7107 CUSTOMER ORDERS: Neil Ferguson Phone:713-881-7107 Cust Srvc/ESCALATIONS: Chad Hayes Phone: 713-881-7113
Designs That Compute, Inc. 1778 N. N. Plano Rd #211b Richardson, TX 75081 Phone: 214-276-0124 Fax: 214-276-0123 Federal ID#: 21-42760123	REMIT-TO: 1778 N. N. Plano Rd Richardson, TX 75081 Phone: 972-598-1717 CUSTOMER ORDERS: Richard Barnett Phone: 972-598-1717 Cust Srvc/ESCALATIONS: Paul Price Phone: 972-598-1725
DISYS Solutions, Inc. 4151 Lafayette Center Drive, Suite 600 Chantilly, VA 20151 Phone: 703-802-0500 Toll Free: 888-286-3896 Fax: 703-802-0798 Federal ID#: 27-2586114	REMIT-TO: Rekha Bhatia PO Box 405881 Atlanta, GA 30384 Phone: 703-802-0500 CUSTOMER ORDERS: Himmat Rathore Phone: 571-707-3611 Cust Srvc/ESCALATIONS: Himmat Rathore Phone: 571-707-3611
General Datatech LP 999 Metromedia Pl Dallas, TX 75247 Phone: 214-857-6100 Toll Free: 214-857-6100 Federal ID#: 75-2756261	REMIT-TO: Andy Barton 999 Metromedia Pl Dallas, TX 75247 Phone: 214-857-6108 CUSTOMER ORDERS: David Lovell Phone: 214-857-6247 Cust Srvc/ESCALATIONS: Don Smith Phone: 512-413-6784
Great South Texas Corporation dba Computer Solutions 814 Arion Parkway, Suite 101 San Antonio, Tx. 78216 Phone: 210-369-0300 Toll Free: 800-531-3858 Fax: 210-369-0389 Federal ID#: 94-2650013	REMIT-TO: Terri Gober 814 Arion Parkway, Suite 101 San Antonio, Tx. 78216 Phone: 210-369-0300 CUSTOMER ORDERS: Terri Gober Phone: 210-369-0300 Cust Srvc/ESCALATIONS: Terri Gober Phone: 210-369-0300
GTS Technology Solutions, Inc. 9211 Waterford Centre Blvd. Ste. 125 Austin, TX 78758 Phone: 512-452-0651 Fax: 512-452-0691 Federal ID#: 74-2339797	REMIT-TO: Lindsey McKann PO Box 660003 Dallas, TX 75266 Phone: 512-681-6214 CUSTOMER ORDERS: Juli Primeaux Phone: 512-681-6247 Cust Srvc/ESCALATIONS: Juli Primeaux Phone: 512-681-6247
Insight Direct USA, Inc. 6820 S. Harl Ave. Tempe, AZ 85283 Phone: 480-333-3071 Toll Free: 800-467-4448 Fax: 480-760-9488 Federal ID#: 36-3949000	REMIT-TO: Jim Trevino P.O. Box 731072 Dallas, TX 75373 Phone: 480-333-3102 CUSTOMER ORDERS: Pam Potter Phone: 480-366-7027 Cust Srvc/ESCALATIONS: Cathi Whelan Phone: 512-691-2043
Jet Web Communications LLC 431 Isom Road, Suite 202 San Antonio, Texas 78216 Phone: 210-930-6960 Toll Free: 210-361-3960 Fax: 210-930-6961 Federal ID#: 20-5042641	REMIT-TO: 431 Isom Road, Suite 202 San Antonio, Texas 78216 Phone: 210-930-6960 CUSTOMER ORDERS: Rod Tanner Phone: 210-930-6960 Cust Srvc/ESCALATIONS: Rod Tanner Phone: 210-930-6960
Netsync Network Solutions, Inc. 2500 West Loop South, Suite 410 Houston, TX 77027 Phone: 713-218-5000 Toll Free: 866-974-5959 Fax: 713-664-9964 Federal ID#: 32-0030329	REMIT-TO: Sherry Chen 2500 West Loop South, Suite 410 Houston, TX 77027 Phone: 713-218-5000 CUSTOMER ORDERS: Cory Hopf Phone: 713-218-5040 Cust Srvc/ESCALATIONS: Cory Hopf Phone: 713-218-5040
Netrix LLC 2801 Lakeside Drive Bannockburn, IL 60015 Phone: 847-283-7300 Toll Free: 866-447-0088 Fax: 847-283-7508 Federal ID#: 36-4413678	REMIT-TO: Natalie Ashton 2801 Lakeside Drive Bannockburn, IL 60015 Phone: 847-283-7300 CUSTOMER ORDERS: Asad Khan Phone: 847-283-7300 Cust Srvc/ESCALATIONS: Jeff Bowdon Phone: 281-948-7628
Network Alliance, LLC 9830 Colonnade Blvd., Suite 100 San Antonio, Texas 78230 Phone: 210-229-1811 Fax: 210-579-2895 Federal ID#: 45-2486241	REMIT-TO: Network Alliance, LLC 9830 Colonnade Blvd., Suite 100 San Antonio, Texas 78230 Phone: 210-229-1811 CUSTOMER ORDERS: Melissa Killen Phone: # Cust Srvc/ESCALATIONS: Kathryn Casey Phone: 210-229-1811
Porter Burgess Company dba Flair Data Systems 2805 N Dallas Parkway # 240 Plano, TX 75093 Phone: 214-373-6699 Toll Free: 888-352-4732 Fax: 214-373-4188 Federal ID#: 75-0995208	REMIT-TO: Pat Dean 2805 N Dallas Parkway # 240 Plano, TX 75093 Phone: 214-445-3505 CUSTOMER ORDERS: Karen Fairchild Phone: 214-445-3508 Cust Srvc/ESCALATIONS: David Austin Phone: 214-445-3502
Presidio Networked Solutions Group, LLC 7701 Las Colinas Ridge #600, Irving, TX 75063 Phone: 469-549-3800 Fax: 469-549-3888 Federal ID#: 76-0515249	REMIT-TO: Presidio Networked Solutions Group, LLC 7701 Las Colinas Ridge #600, Irving, TX 75063 Phone: 469-549-3800 CUSTOMER ORDERS: Stephanie Tadevic Phone: 713-795-2048 Cust Srvc/ESCALATIONS: Stephanie Tadevic Phone: 713-795-2048
Red River Technolgy LLC 21 Water Street, Suite 500 Claremont, NH 03743 Phone: 603-448-8880 Toll Free: 800-769-3060 Fax: 603-448-8844 Federal ID#: 02-0483341	REMIT-TO: info@redriver.com 16801 Greenspoint Park Drive Suite #200 Houston, TX 77060 Phone: 281-741-6351 CUSTOMER ORDERS: Michael Germano Phone: 571-353-6275 Cust Srvc/ESCALATIONS: Michael Germano Phone: 571-353-6275
Sequel Data Systems, Inc. 11824 Jollyville Rd., Suite 400 Austin, TX 78759 Phone: 512-918-8841 Fax: 512-519-7868 Federal ID#: 74-2678386	REMIT-TO: Jonathan Clifton 11824 Jollyville Rd., Suite 400 Austin, TX 78759 Phone: 512-994-3562 CUSTOMER ORDERS: Daniel Pirek Phone: 713-904-7501 Cust Srvc/ESCALATIONS: Daniel Pirek Phone: 713-904-7501
SHI International Corp 1301 South Mopac Expressway, Suite 375 Austin, TX 78701 Phone: 800-870-6079 Toll Free: 800-870-6079 Fax: 512-732-0232 Federal ID#: 22-3695478	REMIT-TO: Keith Markowski PO Box 847434 Dallas, TX 75284-7434 Phone: 800-870-6079 ext. 8688846 CUSTOMER ORDERS: State of Texas Team Phone: 800-870-6079 Cust Srvc/ESCALATIONS: State of Texas Team Phone: 800-870-6079 ext. 8685908
Pivot Technology Solutions, DBA Sigma Solutions Inc 607 E. Sonterra Blvd., Ste. 250 San Antonio, TX 78258 Phone: 210-348-9876 Fax: 210-348-9124 Federal ID#: 90-0823608	REMIT-TO: Accounts Payable 422 E. Ramsey Road San Antonio, Texas 78216 Phone: 210-348-9876 CUSTOMER ORDERS: Kristan Crawford Phone: 210-348-9876 Cust Srvc/ESCALATIONS: Kristan Crawford Phone: 210-348-9876
Sirius Computer Solutions, Inc. 10100 Reunion Place, Suite 500 San Antonio, TX 78216 Phone: 210-369-8000 Toll Free: 800-460-1237 Fax: 866-313-0960 Federal ID#: 74-2836721	REMIT-TO: Phyllis Byrd 613 NW Loop 410, Suite 1000 San Antonio, TX 78216 Phone: 210-369-0662 CUSTOMER ORDERS: Phyllis Byrd Phone: 402-965-2465 Cust Srvc/ESCALATIONS: Phyllis Byrd Phone: 210-369-0662
Sology LLC 1701 Analog Dr. Richardson, TX 75081 Phone: 972-792-9300 Toll Free: 866-684-6073 Fax: 972-792-9301 Federal ID#: 26-2044766	REMIT-TO: Sology Solutions 1701 Analog Dr. Richardson, TX 75081 Phone: 972-792-9300 CUSTOMER ORDERS: Mark Damron Phone: 972-792-9300 Cust Srvc/ESCALATIONS: Mark Damron Phone: 972-792-9300
Splendid Technology Services, LLC 1100 Jupiter Road, Suite 130 Plano TX 75074 Phone: 972-999-2135 Toll Free: 972-999-2135 Fax: 469-621-4549 Federal ID#: 27-0110043	REMIT-TO: 1100 Jupiter Road, Suite 130 Plano TX 75074 Phone: 972-999-2135 CUSTOMER ORDERS: Brad Madison Phone: 972-999-2135 Cust Srvc/ESCALATIONS: Brad Madison Phone: 972-999-2135
Stacklynk 329 Commerce Street Centerville Centerville, TX 75833 Phone: 979-353-2800 Fax: 979-353-2801 Federal ID#: 82-0729550	REMIT-TO: Marcus Harold 1902 CR 392 Houston, TX 77060 Phone: 979-353-2800 CUSTOMER ORDERS: Marcus Harold Phone: 979-353-2800 Cust Srvc/ESCALATIONS: Drew Hollis Phone: 979-353-2800
Stacklynk 329 Commerce Street Centerville Centerville, TX 75833 Phone: 979-353-2800 Fax: 979-353-2801 Federal ID#: 82-0729550	REMIT-TO: Marcus Harold 1902 CR 392 Houston, TX 77060 Phone: 979-353-2800 CUSTOMER ORDERS: Marcus Harold Phone: 979-353-2800 Cust Srvc/ESCALATIONS: Drew Hollis Phone: 979-353-2800
Synetra, Inc. 8180 Lakeview Center Odessa, TX. 79765 Phone: 432-561-7200 Toll Free: 877-367-6179 Fax: 432-561-7201 Federal ID#: 75-2021538	REMIT-TO: Norman Mayberry PO Box 96017 Southlake, TX. 76092 Phone: 972-796-3872 CUSTOMER ORDERS: Don Campbell Phone: 432-561-7220 Cust Srvc/ESCALATIONS: Brandon Brewer Phone: 972-796-3872
Tanches Global Management Inc. 138 Eldridge Street, Ste G Sugarland, TX 77478 Phone: 281-826-2437 Fax: 281-503-7123 Federal ID#: 76-0581657	REMIT-TO: Tanaz Choudhury 138 Eldridge Street, Ste G Sugarland, TX 77478 Phone: 281-7826-5105 CUSTOMER ORDERS: Tanaz Choudhury Phone: 281-7826-5105 Cust Srvc/ESCALATIONS: Tanaz Choudhury Phone: 281-7826-5105
Technology for Education, LLC dba TFE and TFEConnect 658 Alliance Parkway Hewitt, TX 76643 Phone: 254-741-2450 Toll Free: 888-902-5563 Fax: 254-299-1396 Federal ID#: 74-2879405	REMIT-TO: Accounting 658 Alliance Parkway Hewitt, TX 76643 Phone: 254-741-2464 CUSTOMER ORDERS: Cassandra Counts Phone: 254-741-2462 Cust Srvc/ESCALATIONS: Cassandra Counts Phone: 254-741-2462
Thomas Gallaway Corporation dba Technologent 100 Spectrum Center Drive #700 Irvine, CA 92618 Phone: 800-752-9812 Toll Free: 800-752-9812 Fax: 949-716-9600 Federal ID#: 04-3589773	REMIT-TO: Tammy Cooper 100 Spectrum Center Drive #700 Irvine, CA 92618 Phone: 949-716-9500 CUSTOMER ORDERS: Jana Lunn Phone: 469-304-2174 Cust Srvc/ESCALATIONS: Lori Manning Phone: 469-304-2179
Total Communications, Inc./Frontier Communications Corp. 333 Burnham Street East Hartford, CT 06108 Phone: 860-282-9999 Toll Free: 800-300-0824 Fax: 860-528-1904 Federal ID#: 06-1020653	REMIT-TO: Attn: Larry Weidner 333 Burnham Street East Hartford, CT 06108 Phone: 860-622-4024 CUSTOMER ORDERS: Larry Weidner Phone: 860-622-4024 Cust Srvc/ESCALATIONS: Erich Pilatti Phone: 860-622-4297
United Data Technologies, Inc. 8825 NW 21st Terrace Doral, FL 33172 Phone: 305-882-0435 Toll Free: 800-882-9926 Fax: 305-882-0436 Federal ID#: 65-0566138	REMIT-TO: Marly Ortega 2900 Monarch Lakes Blvd #300 Miramar, FL 33027 Phone: 954-308-5256 CUSTOMER ORDERS: Christina Mitchell Phone: 813-496-6290 Cust Srvc/ESCALATIONS: Christina Mitchell Phone: 813-496-6290
Verizon Sourcing, LLC 1 Verizon Way Basking Ridge, NJ Phone: 221-521-92280 Toll Free: 800-837-4966 Fax: 215-219-2280 Federal ID#: 13-2745892	REMIT-TO: Verizon Business - C/O Nick Beachler 701 Brazos St Austin, TX 78701 Phone: 512-962-0370 CUSTOMER ORDERS: Gary Gennarelli Phone: 512-284-3120 Cust Srvc/ESCALATIONS: Shon Day Phone: 916-431-4469
World Wide Technology 1 World Wide Way St. Louis, MO 63146 Phone: 314-919-1400 Toll Free: 800-432-7008 Federal ID#: 43-1912895	REMIT-TO: Carol Harting 1 World Wide Way St. Louis, MO 63146 Phone: 314-995-6103 CUSTOMER ORDERS: Carol Harting Phone: 314-995-6103 Cust Srvc/ESCALATIONS: Carol Harting Phone: 314-995-6103

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Eligible Users: Texas Government Code sets out the eligible customers who can purchase technology products/services through the Cooperative Contracts Program. They include:

Texas State Agencies, as defined by Texas Government Code, Section 2054.003 (13)
Units of Local Government, as defined by Texas Government Code, Section 2054.003 (9) Cities Counties Public school districts Municipalities Special Purpose Districts
Institutions of Higher Education, as defined by Texas Education Code, Section 61.003
Assistance Organizations, as defined by Texas Government Code, 2175.001 DIR utilizes the eligibility for Assistance Organizations as determined by the Texas Comptroller of Public Accounts or the Texas Facility Commission (TFC).
For information on establishing eligibility, please refer to the Comptroller's CO-OP purchasing program guidelines or to the TFC program eligibility page

Scope of Offerings:
A. Products: Cisco Hardware and Software, including Cloud Offers as classified under the following categories: Cisco Core & Compute, Cisco Market, and Cisco Net.

B. Services:

Smart Net Total Care
Other Technical, Maintenance and Support Services (not under Smart Net Total Care)
Cisco Services (formerly known as Advanced Services)
Training
Limited Reseller/Partner Services (subject to Cisco’s approval)

Contract (Minimum) Discounts: Please see Appendix C, Pricing Index *.

*The discounts listed in Appendix C, Pricing Index are the minimum guaranteed contract pricing. The Authorized Resellers must provide, at a minimum, those contract discounts as set forth in Appendix C and cannot offer less favorable pricing discounts than the contract discounts. Notwithstanding the foregoing, the Authorized Resellers may offer any additional, incremental discounts to any eligible users under the DIR-TSO-4167 contract and such additional discounts if offered, may be provided at the discretion and as the sole legal obligation of the Authorized Resellers.

Shipping & Delivery: FOB Customer’s Destination. If the Customer requests expedited or special delivery, Customer will be responsible for any charges for expedited or special delivery.

Refurbished Equipment: Available

Leasing: Available. See Appendix F and Appendix G per Amendment 1.

State Administrative Fee: 0.75% of the net purchase price.

Warranty and Returns: Cisco Product Warranties and Return Policy

Minimum Guaranteed Discounts*: See Appendix C, Pricing Index

*The discounts listed in Appendix C, Pricing Index are the minimum guaranteed contract pricing. The Authorized Resellers must provide, at a minimum, those contract discounts as set forth in Appendix C and cannot offer less favorable pricing discounts than the contract discounts. Notwithstanding the foregoing, the Authorized Resellers may offer any additional, incremental discounts to any eligible users under the DIR-TSO-4167 contract and such additional discounts if offered, may be provided at the discretion and as the sole legal obligation of the Authorized Resellers.

Cisco Systems, Inc. ("Cisco") requires Purchase Orders to be processed through our Authorized Resellers. Customers (Authorized Purchasers) may select any of the Authorized Resellers.

Purchase Order Instructions

Select one of the Authorized Resellers.
Issue the Purchase Order directly to the selected Authorized Reseller.
Reference the Price Contract DIR-TSO-4167 on your Purchase Order.
Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified ""Ship To"" address(es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of Price Contract DIR-TSO-4167.

Warranty Terms

Please refer to Cisco's Standard Warranty Terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the Cisco warranty terms, the Authorized Reseller will work with you and Cisco on the matter.

DIR-TSO-4167 Contract (PDF - 235 KB)
DIR-TSO-4167 Appendix A Standard Terms and Conditions (PDF - 322 KB)
DIR-TSO-4167 Appendix B HUB Subcontracting Plan (PDF - 600 KB)
DIR-TSO-4167 Appendix C Pricing Index (PDF - 130 KB)
DIR-TSO-4167 Appendix D - End User License Agreement PDF (128.09KB) (PDF - 128 KB)
DIR-TSO-4167 Appendix E - Services Agreement (PDF - 180.61KB)
DIR-TSO-4167 Appendix F - Master Lease Agreement (PDF - 331 KB)
DIR-TSO-4167 Appendix G - Master Operating Lease Agreement (PDF - 301 KB)
DIR-TSO-4167 Amendment 1 (PDF - 140 KB)
DIR-TSO-4167 Amendment 2 (PDF - 101 KB)

For any questions or inquiries regarding this contract, please send an email with the following details:

Full Name
Company
Title
Email Address
Related Participating State(s) inquiry is referencing
Detailed inquiry/request

Contract Escalations

Mimi Farr
Phone: 408-527-2627

Reporting - Web Portal

Cisco TX Sales Contact:

Julie Wulf
Phone: 408-894-7813

Cisco TX Channels Contact:

Erin Whitley
Phone: 469-255-1817

TX DIR Contact:

Sandy Fang
Phone: 512-463-8989

Cisco Technical Assistance:

Cisco Systems Technical
Assistance
800-553-2447

Cisco-State of Texas - DIR