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TX DIR – Cisco Branded Products & Related Services #DIR-TSO-4167

Contract Start Date: 7/3/2018
Contract End Date: 7/3/2020

IMPORTANT NOTICE: Please be advised that this contract is the current Texas-DIR contract replacing #DIR-TSO-2542

Price Lists

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Minimum Guaranteed Discounts*: See Appendix C, Pricing Index

*The discounts listed in Appendix C, Pricing Index are the minimum guaranteed contract pricing. The Authorized Resellers must provide, at a minimum, those contract discounts as set forth in Appendix C and cannot offer less favorable pricing discounts than the contract discounts. Notwithstanding the foregoing, the Authorized Resellers may offer any additional, incremental discounts to any eligible users under the DIR-TSO-4167 contract and such additional discounts if offered, may be provided at the discretion and as the sole legal obligation of the Authorized Resellers.

Cisco Systems, Inc. ("Cisco") requires Purchase Orders to be processed through our Authorized Resellers. Customers (Authorized Purchasers) may select any of the Authorized Resellers.

Purchase Order Instructions

  1. Select one of the Authorized Resellers.
  2. Issue the Purchase Order directly to the selected Authorized Reseller.
  3. Reference the Price Contract DIR-TSO-4167 on your Purchase Order.
  4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified ""Ship To"" address(es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of Price Contract DIR-TSO-4167.

Warranty Terms

Please refer to Cisco's Standard Warranty Terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the Cisco warranty terms, the Authorized Reseller will work with you and Cisco on the matter.

Eligible Users: Texas Government Code sets out the eligible customers who can purchase technology products/services through the Cooperative Contracts Program. They include:

Scope of Offerings:
A. Products: Cisco Hardware and Software, including Cloud Offers as classified under the following categories: Cisco Core & Compute, Cisco Market, and Cisco Net.

B. Services:

  • Smart Net Total Care
  • Other Technical, Maintenance and Support Services (not under Smart Net Total Care)
  • Cisco Services (formerly known as Advanced Services)
  • Training
  • Limited Reseller/Partner Services (subject to Cisco’s approval)

Contract (Minimum) Discounts: Please see Appendix C, Pricing Index *.

*The discounts listed in Appendix C, Pricing Index are the minimum guaranteed contract pricing. The Authorized Resellers must provide, at a minimum, those contract discounts as set forth in Appendix C and cannot offer less favorable pricing discounts than the contract discounts. Notwithstanding the foregoing, the Authorized Resellers may offer any additional, incremental discounts to any eligible users under the DIR-TSO-4167 contract and such additional discounts if offered, may be provided at the discretion and as the sole legal obligation of the Authorized Resellers.

Shipping & Delivery: FOB Customer’s Destination. If the Customer requests expedited or special delivery, Customer will be responsible for any charges for expedited or special delivery.

Refurbished Equipment: Available

Leasing: Available. See Appendix F and Appendix G per Amendment 1.

State Administrative Fee: 0.75% of the net purchase price.

Warranty and Returns: Cisco Product Warranties and Return Policy



Authorized Resellers for the Contract

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify an Authorized Reseller's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

A-D | E-L | M-R | S-Z

LEGAL COMPANY NAME &
PRIMARY BUSINESS ADDRESS
PARTNER CONTACT
INFORMATION
Broadleaf Group, LLC
13100 Wortham Center Dr. Suite 150
Houston, TX 77065
Phone: 832-678-1000
Toll Free: 800-615-0866
Fax: 832-295-4830

Federal ID#: 73-1723910
REMIT-TO:
Broadleaf IT, LLC
13100 Wortham Center Drive Suite 150
Houston, TX 77065
Phone: 832-678-1095

CUSTOMER ORDERS:
April Ornelas
832-678-1024
Cust Srvc/ESCALATIONS:
Kerri Annis
Phone: 210-678-1000
Centre Technologies, Inc. 
16801 Greenspoint Park Drive Suite #200
Houston, TX 77060
Phone: 281-506-2480
Toll Free: 866-649-7571
Fax: 888-649-1754

Federal ID#: 51-0609177
REMIT-TO:
Katie Howard
16801 Greenspoint Park Drive Suite #200 
Houston, TX 77060
Phone: 281-741-6351


CUSTOMER ORDERS:
Margarita Rockwell
Phone: 281-506-2480
Cust Srvc/ESCALATIONS:
Caroline Richards
Phone: 281-506-2480
Centurylink Communications LLC
930 15th Street 2nd Floor
Denver CO 80239
Phone: 877-436-2277
Fax: 855-258-6335

Federal ID#: 72-0651161
REMIT-TO:
"Bank of America, N.A
Acct#: 12338-57430"
PO BOX 91232 Chicago , IL 60693 Phone: 877-436-2277
CUSTOMER ORDERS:
Kent Myatt
Phone: 512-338-5719
Cust Srvc/ESCALATIONS:
Kent Myatt
Phone: 512-338-5719
CDW Government, LLC 
230 N. Milwaukee Ave.
Vernon Hills, IL, 60061
Phone: 847-419-6100
Toll Free: 800-808-4239
Fax: 847-419-6200

Federal ID#: 38-3679518
REMIT-TO:
Jumana Dihu
75 Remittance Drive Suite #1515
Chicago, Illinois 60675-1515
Phone: 312-547-2495

CUSTOMER ORDERS:
Jumana Dihu
Phone: 312-547-2495
Cust Srvc/ESCALATIONS:
Jumana Dihu
Phone: 312-547-2495
DataVox Inc 
6650 West Sam Houston Parkway South
Houston, Tx 77072
Phone: 713-881-5300
Toll Free: 888-328-2869
Fax: 713-881-7207

Federal ID#: 76-0251479
REMIT-TO:
Neil Ferguson 
6650 West Sam Houston Parkway South
Houston, Tx 77072
Phone:713-881-7107

CUSTOMER ORDERS:
Neil Ferguson 
Phone:713-881-7107
Cust Srvc/ESCALATIONS:
Chad Hayes 
Phone: 713-881-7113
Desert Communications, Inc. 
7100 Westwind, Suite 300
El Paso, TX 79912
Phone: 915-584-1287
Toll Free: 877-538-3436
Fax: 915-581-7697

Federal ID#: 74-2700166
REMIT-TO:
Becky Dean 
15935 Collections Center Drive
Chicago, IL 60693
Phone: 915-584-1287

CUSTOMER ORDERS:
Shanna Cumiford
Phone: 915-584-1287
Cust Srvc/ESCALATIONS:
Jon Wheeler
Phone: 915-584-1287
DISYS Solutions, Inc. 
4151 Lafayette Center Drive, Suite 600
Chantilly, VA 20151
Phone: 703-802-0500
Toll Free: 888-286-3896
Fax: 703-802-0798

Federal ID#: 27-2586114
REMIT-TO:
Rekha Bhatia 
PO Box 405881
Atlanta, GA 30384
Phone: 703-802-0500

CUSTOMER ORDERS:
Himmat Rathore 
Phone: 571-707-3611
Cust Srvc/ESCALATIONS:
Himmat Rathore 
Phone: 571-707-3611
Exebridge Inc.
14825 St Mary's Ln, Suite 204
Houston, Texas 77079
Phone: 281-977-4700
Fax: 281-656-6644

Federal ID#: 76-0550795
REMIT-TO:
14825 St Mary's Ln, Suite 204
Houston, Texas 77079
Phone: 281-977-4720

CUSTOMER ORDERS:
Sally Ratcliff
Phone: 281-977-4723
Cust Srvc/ESCALATIONS:
Sally Ratcliff
Phone: 281-977-4723
General Datatech LP
999 Metromedia Pl
Dallas, TX 75247
Phone: 214-857-6100
Toll Free: 214-857-6100

Federal ID#: 75-2756261
REMIT-TO:
Andy Barton
999 Metromedia Pl
Dallas, TX 75247
Phone: 214-857-6108

CUSTOMER ORDERS:
David Lovell
Phone: 214-857-6247
Cust Srvc/ESCALATIONS:
Don Smith
Phone: 512-413-6784
Great South Texas Corporation dba Computer Solutions
814 Arion Parkway, Suite 101
San Antonio, Tx. 78216
Phone: 210-369-0300
Toll Free: 800-531-3858
Fax: 210-369-0389

Federal ID#: 94-2650013
REMIT-TO:
Terri Gober 
814 Arion Parkway, Suite 101
San Antonio, Tx. 78216
Phone: 210-369-0300

CUSTOMER ORDERS:
Terri Gober 
Phone: 210-369-0300
Cust Srvc/ESCALATIONS:
Terri Gober 
Phone: 210-369-0300
Jet Web Communications LLC
431 Isom Road, Suite 202
San Antonio, Texas 78216
Phone: 210-930-6960
Toll Free: 210-361-3960
Fax: 210-930-6961

Federal ID#: 20-5042641
REMIT-TO:
431 Isom Road, Suite 202 San Antonio, Texas 78216 Phone: 210-930-6960

CUSTOMER ORDERS:
John M. Huebener
Phone: 210-930-6960
Cust Srvc/ESCALATIONS:
John M. Huebener
Phone: 210-930-6960
Insight Direct USA, Inc.
6820 S. Harl Ave.
Tempe, AZ 85283
Phone: 480-333-3071
Toll Free: 800-467-4448
Fax: 480-760-9488

Federal ID#: 36-3949000
REMIT-TO:
Jim Trevino
P.O. Box 731072
Dallas, TX 75373
Phone: 480-333-3102

CUSTOMER ORDERS:
Pam Potter
Phone: 480-366-7027
Cust Srvc/ESCALATIONS:
Cathi Whelan
Phone: 512-691-2043
Netsync Network Solutions, Inc.
2500 West Loop South, Suite 410
Houston, TX 77027
Phone: 713-218-5000
Toll Free: 866-974-5959
Fax: 713-664-9964

Federal ID#: 32-0030329
REMIT-TO:
Sherry Chen
2500 West Loop South, Suite 410
Houston, TX 77027
Phone: 713-218-5000

CUSTOMER ORDERS:
Cory Hopf
Phone: 713-218-5040
Cust Srvc/ESCALATIONS:
Cory Hopf
Phone: 713-218-5040
Network Alliance, LLC
9830 Colonnade Blvd., Suite 100
San Antonio, Texas 78230 
Phone: 210-229-1811
Fax: 210-579-2895

Federal ID#: 45-2486241
REMIT-TO:
Network Alliance, LLC 
9830 Colonnade Blvd., Suite 100
San Antonio, Texas 78230 
Phone: 210-229-1811

CUSTOMER ORDERS:
Melissa Killen
Phone: #
Cust Srvc/ESCALATIONS:
Kathryn Casey
Phone: 210-229-1811
Porter Burgess Company dba Flair Data Systems
2805 N Dallas Parkway # 240
Plano, TX 75093
Phone: 214-373-6699
Toll Free: 888-352-4732
Fax: 214-373-4188

Federal ID#: 75-0995208
REMIT-TO:
Pat Dean 
2805 N Dallas Parkway # 240
Plano, TX 75093
Phone: 214-445-3505

CUSTOMER ORDERS:
Karen Fairchild 
Phone: 214-445-3508
Cust Srvc/ESCALATIONS:
David Austin
Phone: 214-445-3502
Presidio Networked Solutions Group, LLC
1955 Lakeway Dr., Suite 200
Lewisville, Texas 75057
Phone: 469-549-3800
Fax: 469-549-3888

Federal ID#: 76-0515249
REMIT-TO:
Presidio Networked Solutions Group, LLC
1955 Lakeway Dr., Suite 200
Lewisville, Texas 75057
Phone: 469-549-3800

CUSTOMER ORDERS:
Stephanie Tadevic 
Phone: 713-795-2048
Cust Srvc/ESCALATIONS:
Stephanie Tadevic 
Phone: 713-795-2048
SHI International Corp
1301 South Mopac Expressway, Suite 375
Austin, TX 78701
Phone: 800-870-6079
Toll Free: 800-870-6079
Fax: 512-732-0232

Federal ID#: 22-3695478
REMIT-TO:
Keith Markowski 
PO Box 847434
Dallas, TX 75284-7434
Phone: 800-870-6079 ext. 8688846

CUSTOMER ORDERS:
State of Texas Team 
Phone: 800-870-6079
Cust Srvc/ESCALATIONS:
State of Texas Team 
Phone: 800-870-6079 ext. 8685908
Pivot Technology Solutions, DBA Sigma Solutions Inc
607 E. Sonterra Blvd., Ste. 250
San Antonio, TX 78258
Phone: 210-348-9876
Fax: 210-348-9124

Federal ID#: 90-0823608
REMIT-TO:
Accounts Payable
422 E. Ramsey Road
San Antonio, Texas 78216
Phone: 210-348-9876

CUSTOMER ORDERS:
Kristan Crawford
Phone: 210-348-9876
Cust Srvc/ESCALATIONS:
Kristan Crawford
Phone: 210-348-9876
Sirius Computer Solutions, Inc.
10100 Reunion Place, Suite 500
San Antonio, TX 78216
Phone: 210-369-8000
Toll Free: 800-460-1237
Fax: 866-313-0960

Federal ID#: 74-2836721
REMIT-TO:
Phyllis Byrd 
613 NW Loop 410, Suite 1000
San Antonio, TX 78216
Phone: 210-369-0662

CUSTOMER ORDERS:
Phyllis Byrd 
Phone: 402-965-2465

Cust Srvc/ESCALATIONS:
Phyllis Byrd 
Phone: 210-369-0662
Sology LLC
1701 Analog Dr.
Richardson, TX 75081
Phone: 972-792-9300
Toll Free: 866-684-6073
Fax: 972-792-9301

Federal ID#: 26-2044766
REMIT-TO:
Sology Solutions
1701 Analog Dr. Richardson, TX 75081 Phone: 972-792-9300

CUSTOMER ORDERS:
Mark Damron 
Phone: 972-792-9300
Cust Srvc/ESCALATIONS:
Mark Damron 
Phone: 972-792-9300
Splendid Technology Services, LLC
1100 Jupiter Road, Suite 130
Plano TX 75074
Phone: 972-999-2135
Toll Free: 972-999-2135
Fax: 469-621-4549

Federal ID#: 27-0110043
REMIT-TO:
1100 Jupiter Road, Suite 130 Plano TX 75074 Phone: 972-999-2135
CUSTOMER ORDERS:
Brad Madison
Phone: 972-999-2135 Cust Srvc/ESCALATIONS:
Brad Madison
Phone: 972-999-2135
Synetra, Inc.
8180 Lakeview Center
Odessa, TX. 79765
Phone: 432-561-7200
Toll Free: 877-367-6179
Fax: 432-561-7201

Federal ID#: 75-2021538
REMIT-TO:
Norman Mayberry 
PO Box 96017
Southlake, TX. 76092
Phone: 972-796-3872

CUSTOMER ORDERS:
Don Campbell
Phone: 432-561-7220
Cust Srvc/ESCALATIONS:
Brandon Brewer 
Phone: 972-796-3872
Technology for Education, LLC dba TFE and TFEConnect
658 Alliance Parkway
Hewitt, TX 76643
Phone: 254-741-2450
Toll Free: 888-902-5563
Fax: 254-299-1396

Federal ID#: 74-2879405
REMIT-TO:
Accounting
658 Alliance Parkway
Hewitt, TX 76643
Phone: 254-741-2464

CUSTOMER ORDERS:
Cassandra Counts
Phone: 254-741-2462
Cust Srvc/ESCALATIONS:
Cassandra Counts
Phone: 254-741-2462
Thomas Gallaway Corporation dba Technologent
100 Spectrum Center Drive #700
Irvine, CA 92618
Phone: 800-752-9812
Toll Free: 800-752-9812
Fax: 949-716-9600

Federal ID#: 04-3589773
REMIT-TO:
Tammy Cooper
100 Spectrum Center Drive #700
Irvine, CA 92618
Phone: 949-716-9500

CUSTOMER ORDERS:
Jana Lunn
Phone: 469-304-2174
Cust Srvc/ESCALATIONS:
Lori Manning
Phone: 469-304-2179
Total Communications, Inc./Frontier Communications Corp.
333 Burnham Street
East Hartford, CT 06108
Phone: 860-282-9999
Toll Free: 800-300-0824
Fax: 860-528-1904

Federal ID#: 06-1020653
REMIT-TO:
Attn: Larry Weidner
333 Burnham Street
East Hartford, CT 06108
Phone: 860-622-4024

CUSTOMER ORDERS:
Larry Weidner
Phone: 860-622-4024 Cust Srvc/ESCALATIONS:
Erich Pilatti
Phone: 860-622-4297
Verizon Sourcing, LLC
1 Verizon Way
Basking Ridge, NJ
Phone: 221-521-92280
Toll Free: 800-837-4966
Fax: 215-219-2280

Federal ID#: 13-2745892
REMIT-TO:
Verizon Business - C/O Nick Beachler
701 Brazos St
Austin, TX 78701
Phone: 512-962-0370

CUSTOMER ORDERS:
Gary Gennarelli
Phone: 512-284-3120 Cust Srvc/ESCALATIONS:
Shon Day
Phone: 916-431-4469