Cisco-State of Alabama

Authorized Resellers for this Contract

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

Eligible Users: 

Participating entities listed at: Click Here.

Scope of Offerings: 

Cisco's entire US Availability Global Price List, including hardware maintenance services, Cisco Advanced Services and Training.

Vendor Information:

• Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134

Shipping and Delivery Information:

• FOB Destination. Shipping costs will vary for each order and will be included as a separate line item in quotes and corresponding invoices to customers.

Payment Information:

• Payments for orders placed with authorized resellers should be made directly to them.
• Cisco Products and Services shall be thirty (30) days from the shipping date or otherwise agreed to between Reseller and Authorized User (see Commerce Agreement)

Limited Partner Professional Services:

• Basic Installation and Configuration Services (Certified and Technical Project Management, Site Survey, High Level Design Review, Staging and Implementation Engineering, Global Implementation Capability, Configuration Development, Knowledge Transfer and Detailed Documentation) is authorized, if applicable.

Leasing:

• Leasing is NOT authorized.

Refurbished Equipment:

• Unless specifically indicated within the product line listing, the products sought within this ITB are new products and not remanufactured or refurbished products. Products must have manufacturer's original serial number or comparable identification that has not been altered in any way.

Cisco Systems, Inc. ("Cisco") requires Purchase Orders to be processed through our Authorized Resellers. Customers (Authorized Purchasers) may select any of the Authorized Resellers listed below.

Purchase Order Instructions

1. Select one of the Authorized Resellers.
2. Issue the Purchase Order directly to the selected Authorized Reseller.
3. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" adresses.

Authorized Resellers will directly ship the orders placed to the identified "Ship To" address(es). Customers will then be invoiced directly by the Authorized Resellers.

Shipping and Delivery Information

FOB Destination. Shipping costs will vary for each order and will be included as a separate line item in quotes and corresponding invoices to customers.

Return Goods Policy

Please refer to the link above for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the Cisco warranty terms, the Authorized Reseller will work with you and Cisco on the matter.

• ALJP2091-34_Executed   (PDF - 16 MB)
• Discount Schedule (per IFB Section 15.7)   (PDF - 4.7 MB)
• IFB_ALJP2019   (PDF - 1.8 MB)

For any questions or inquiries regarding this contract, please send an email  with the following details:

• Full Name
• Company
• Title
• Email Address
• Related Participating State(s) inquiry is referencing
• Detailed inquiry/request

Contract Escalations

• SLED-contracts@cisco.com 
  Phone: 408-527-2627

Reporting - Web Portal

• Sales Report Portal; Help and New Login Requests 

• Report Data & Template 

Cisco AL Sales Contact:

• Steven Weaver 
  408-894-7467

Cisco AL Channels Contact:

• Carrie Bruce 
  Phone: 321-235-8120

Cisco Technical Assistance:

• Cisco Systems Technical
  Assistance 
  800-553-2447