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CMX Engage - personalized customer engagement

Deliver dynamic customer engagements

Build customer loyalty by providing an experience that is truly personalized and relevant. CMX Engage delivers valuable location insights and powers engaging portal and application experiences.

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Features and benefits

Experience

Experience

Turn your Wi-Fi into a customer-engagement channel.

Personalization

Personalization

Build customer personas based on user data and onsite behavior.

Insights

Insights

Learn more about customers when they visit your location.

Integration

Integration

Combine online and onsite behavior for a 360-degree view of customer actions.

How to deploy CMX Engage

CMX Engage

CMX Engage

Acquire customers and deliver targeted, interactive experiences through smart captive portals. Gain valuable insights into visitor and location behavior. 

CMX Engage Advanced

CMX Engage Advanced

Add location-based personas and real-time multichannel engagements for deep insights and highly personalized experiences. Create dynamic, location-based engagements that leverage real-time location, business rules, and personas.

Use CMX Engage to...

  • Onboard customers with a custom captive portal
  • Capture customer data and integrate with back-end systems
  • Understand visitor behavior by location and persona

  • Generate profile rules for location-based personas
  • Personalize content based on profile, rules, and location
  • Engage customers through SMS, mobile application, smart portal, or email

For partners

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