The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The Cisco® Service Provider Network Agreement (SPNA) was designed specifically for customers making a commitment to one or more Cisco Service Provider software technologies and who want to enjoy flexible consumption. Five enrollment options are available: Automation, Cable, Data Center Networking, Mobility, and Routing. All enrollments feature True Forward which allows for additional growth with annual billing for any over consumption.

Benefits of SPNA
● Flexible software consumption with True Forward
● Financial predictability
● Access to new software capabilities for both upgrades and maintenance
● Operational efficiency
◦ On demand license management through EA workspace
◦ Co-termination of subscriptions
◦ On demand deployment
◦ Consistence commercial and legal terms
Streamline operations
● Automate and simplify operations
● Reduce meantime to value and to repair
● Add, change, and delete services without interrupting overall service
● Increase velocity of new service offerings
Prepare for the cloud frontier
● Cisco ACI-enabled 400G architecture
● Real-time insights, assurance, and compliance needed to deliver the SLOs required by IT and the business
● Predict and remediate network issues, and drastically reducing downtime and promoting network correctness
From distributed to cloud
● Spend predictably for revenue generating subs
● Unlock channel bandwidth Day 1 of the platform
From any G to 5G
● Reduce total cost of ownership
● Support multi-architectural growth
● Protect against new use cases
● Manage unexpected growth against new 5G technology
Strategic partnership
● Experience a single network operating system
● Gain telemetry data for increased visibility and proactive policy response
● Expand your network security
● Reduce ROI for transition to new hardware

Benefits of SPNA