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Simple, Highly Secure Collaboration

Cisco Webex offers all the tools you need to work together everywhere.

Extend the value of your on-premises services

Increase the benefits of your on-prem unified communications and collaboration investment with Cisco Webex Hybrid Services. They simplify connecting your existing network resources and on-premises unified communications services to the Cisco Webex platform in the cloud. This provides even greater collaboration capabilities, along with consistent, unified user and administrator experiences.

Cisco Webex Hybrid Services Overview

More and more, organizations are choosing collaboration services from the cloud. Why? Cloud services:

  • Are easier and faster to deploy
  • Don't require the upfront capital investment of on-premises systems
  • Can free up IT staff to focus on other priorities

Many organizations, however, are unable or unwilling to move all their services to the cloud. Often, they are not ready to replace everything they have on premises, or they simply want to augment their current collaboration tools with those from the cloud. But having tools from both the cloud and the premises can create inconsistent, disjointed user experiences and tools that don't work together as one.

Cisco solves this problem with Cisco Webex Hybrid Services. These services connect what you have on premises with Cisco Webex in the cloud to provide a single integrated experience. If you like the capabilities of Webex, you can integrate those capabilities with what you currently deploy for an even better end-user and administrator experience.

Available Hybrid Services

Hybrid Call Service

Get the capabilities of Cisco Webex Calling even if you already have or would prefer to use Cisco Unified Communications Manager, Business Edition 6000 or 7000, or Hosted Collaboration Solution for call control. With Hybrid Call Service, you can use the Cisco call control you have, and integrate it tightly with Webex Teams messaging and meetings.

Hybrid Calendar Service

Integrate your Microsoft Exchange, Office 365 or Google Calendar with Cisco Webex meeting capabilities. Hybrid Calendar Service simplifies scheduling meetings, especially from a mobile device.

Hybrid Directory Service

Simplify the administrative experience by automatically synchronizing Microsoft Active Directory users with Cisco Webex Teams user management (creating, updating, deleting), so that users are always current in Webex Teams.

Video Mesh

Enjoy industry-leading media experiences by providing a local instance of the media processing for lower latency and Internet bandwidth savings. The Cisco Webex Video Mesh node is software that is installed on a Cisco UCS server that registers and is managed by the Cisco Webex Cloud Management portal. It facilitates the routing of Webex meetings to the local, on-net Video Mesh node to join the participants together in a meeting. The Media Services choose the most efficient way to use the available resources, creating a better experience for users.

The Benefits of Cisco Webex Hybrid Services

Consistent, Unified User Experience

End users and IT administrators get the best of cloud and premises. Hybrid Services combine the cloud and the premises for an integrated experience. Examples include the ability to instantly share your desktop, automatic directory synchronization, and simplified meeting scheduling from mobile devices.

Easier Transition to the Cloud

Hybrid Services help your organization take advantage of Cisco cloud services without discarding your existing investments. Instead, you can integrate them deeply together for better user experience, and move to cloud services as and when you like.

Highly Secure

Security is integral to Cisco Webex and its hybrid services. Cisco has used its extensive experience gained from securing the world's largest networks. Combining this knowledge with the hardware and the software elements of our market-leading communications and cloud services, we've built the Cisco Webex Service and its hybrid capabilities.

How Webex Hybrid Services Work

You can deploy each service together or individually. To facilitate the Hybrid Services, a software application or connector must be deployed and run on your premises (or in the Cisco Hosted Collaboration Solution partner cloud). The Hybrid Call Service and the Hybrid Calendar Service connectors require Cisco Expressway, while the Hybrid Directory Service connector runs standalone on a Windows-based server.

With Cisco Webex Hybrid Media Services, you can dynamically overflow and mix the media. That makes it easier for you to find the optimal mix of on-premises and cloud resources to:

  • Optimize the value of existing investments
  • Meet privacy and quality requirements
  • Reduce TCO

There are no incremental subscriptions or fees for deploying Cisco Webex Hybrid Services. The Hybrid Service Connectors and Cisco Expressway are downloadable free of charge. They are part of Cisco Unified Communications licensing schemes and the Cisco Webex service.

Simple, Highly Secure Collaboration

Cisco Webex Teams offers all the tools you need to work together everywhere.