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Case Study: Turning Point Health and Social Care Services

Turning Point transforms its IT infrastructure

Turning Point is a 50-year-old, not-for-profit health and social care provider that serves hospitals, prisons, and primary care settings across England and Wales. This healthcare provider found a digital cure for an ailing IT infrastructure with Cisco Collaboration.



  • Outdated and inadequate infrastructure
  • Continuous network outages impacted services
  • Non-standardized IT policies created business risk


  • One centrally managed, enterprise-grade collaboration platform for all employees
  • Companywide savings--from streamlined operations to reduced need for travel
  • Improved interactions
  • Richer telemedicine interactions with video conferencing

Alleviating old-system symptoms

Implementing these new systems has improved not only our bottom line and our efficiency, but our reputation as well.

Daniel Cook, IT Network Manager, Turning Point

Who is Turning Point?

Industry: Healthcare
Location: England and Wales
Size: 4000 employees
Website: https://www.turning-point.co.uk/