Keeping you connected in the cloud

UC-One is a private-label collaboration app, available through Cisco Service Provider partners, that lets you call, message, and meet with anyone from any device. It includes full HD video, voice, messaging, screen sharing, and conferencing in a single easy-to-use cloud application that integrates with your other business apps.

Features and capabilities


Enrich your business relationships using the highest-quality HD voice and video from your desktop, tablet, smartphone, or conference room. Publish one number and be reached on the device of your choice.


Exchange messages with the team instantly during meetings and never lose track of your chats. View messages from yesterday, last week, last month, or all your chat history.


Invite colleagues and guests to your private My Room meeting space. Make your meetings more engaging with HD video, voice, messaging, screen sharing, and calendar integration.

Take your office with you

UC-One works on iOS and Android tablets and smartphones to let you call, message, and meet while mobile. Use one phone for business and personal. Move calls seamlessly while you’re in transition, and easily find colleagues, documents, and emails while you’re on the go.

Content in common

Remove the chaos of app switching and searching with pre-integrated business apps. While you’re communicating, enjoy instant access to content you share in common, like emails, files, and calendar events, giving you the context you need to make conversations more productive.

Why choose UC-One?


Improved productivity

Companies that deploy unified communications (UC) experience a 72 percent increase in business performance.


Better collaboration

After UC is implemented, 91 percent of IT executives see improved collaboration.


Faster problem solving

Significantly faster problem resolution is reported by 88 percent of UC buyers.

How to deploy UC-One

UC-One is offered through our service provider partners only, and can be deployed in three ways:

Cisco BroadCloud deployment

We host and manage UC-One for the service provider on our fully managed software-as-a-service (SaaS) platform Cisco BroadCloud.

Cisco BroadWorks deployment

The service provider hosts and manages UC-One on the Cisco BroadWorks software platform in its own network.

Hybrid deployment

The service provider hosts and manages advanced telephony from Cisco BroadWorks hosted in its network. We host and manage UC-One on Cisco BroadCloud.

MetTel Improves Competitive Position with Innovative Unified Communications SaaS by Cisco

We’ve stayed because your stuff is rock solid, very reliable, and we are very happy with the service.

Gary Gluzman, Executive Director Product Development, MetTel

Protect your software investment and accelerate adoption

From planning and adoption to support, we help you deliver reliable communications and business outcomes faster.


Data Sheets and Literature



  • All support information for UC-One

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