Cisco Wireless Assurance
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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Built on a unified platform, Cisco Wireless Assurance is underpinned by hardware convergence, a common user experience, programmable infrastructure, and single-layer AI. This approach delivers wireless assurance regardless of your environment – on-premises or in the cloud.
Cisco unified wireless platform
● Save time and effort managing RF with intelligent and automated RF health and Radio Resource Management (RRM).
● Simplify client troubleshooting by bringing greater visibility into how clients roam and OS versions, plus network-wide roaming information.
● Find and solve problems faster with automated root cause analysis, remediation of network issues, and visibility beyond the AP to pinpoint if the problem is the Wi-Fi, the app, or the service.
Cisco “makes it easy to investigate when, where, and what caused a problem on which AP, which has been very effective in shortening response times.”
Doshisha University
The wireless first workplace transformation
From interactive retail and changing work practices to connected machines and AI everywhere, the workplace transformation is in full swing. And this transformation is wireless first.
Wi-Fi is often the frontline wireless technology in the workplace for users, things, and machines. Meeting the demands of future workplaces – faster innovation, higher user expectations, diverse client ecosystem – means Wi-Fi is fast becoming critical for communications.
This trend is pulling IT closer to the business, which can be challenging for IT teams who are already stretched thin managing RF, investigating client-specific issues, and acquitting Wi-Fi when the problem is beyond the WLAN. To be successful, IT priorities must shift to ensure that they are:
● Keeping the experience alive: End users care about apps and experiences, not bit rate, and it’s the Wi-Fi that gets the blame.
● Solving problems faster: Wireless downtime continues to become more expensive. IT teams are focused on the number of outages and the speed at which problems are resolved.
● Seeing beyond the network: The modern network is diverse, with more devices, more applications, and a wider geographic area, meaning that IT needs visibility into apps and infrastructure from access point to cloud.
Cisco Wireless Assurance: Enabling the future-ready workplace
Cisco helps IT keep pace with the demands of the evolving workplace. We focus on four stages of assurance to help IT deliver seamless, resilient digital experiences in increasingly complex wireless environments:
● Baselining and detecting: Establish comprehensive, end-to-end visibility across owned and unowned networks to identify issues impacting digital experiences, in the cloud, on the internet, or at endpoints.
● Localizing and diagnosing: Quickly pinpoint and understand the root cause of issues, enabling faster resolution or demonstrating your network’s innocence across all environments.
● Mitigating and remediating: Move beyond detection by providing actionable recommendations to minimize the impact on users, businesses, and the brand.
● Predicting and optimizing: Leverage trained models and historical insights to forecast and proactively address potential issues, helping ensure seamless digital experiences for users and applications everywhere.
Four stages of assurance
| Benefit |
Supporting technologies |
| Save time and effort managing RF |
AI-enhanced RRM: Make manual RF management a thing of the past with automated RF intelligence. Cisco AI-RRM provides better connection quality, lower latency, and fewer reconnections.
Figure 3.
AI-RRM before and after “Cisco has enabled us to be more efficient, leveraging tools like Cisco AI-RRM so we don't have to spend as much time tweaking our wireless environments.” Nutrien Automated RF health management: An always-on RF audit highlights problematic bands and provides RF scoring and insights on critical RF categories – neighbors, interference, noise, etc. |
| Simplify client troubleshooting |
Client analytics: Native client integrations with Apple, Intel, Samsung, and now Zebra (cloud only) enable real-time device identification, profiling, and troubleshooting.
Roaming analytics: Visualizations, categorizations, and roaming behavior data at the client and aggregated network level help improve troubleshooting time and effort.
|
| Find and solve problems faster |
Automated wireless Root Cause Analysis (RCA): AI-driven insights and predictive analytics help identify and expedite the resolution of network issues, reducing troubleshooting time from days to minutes. Intelligent Capture: A black box for your network automatically collects wireless packet captures at every connection failure. Active Testing powered by Cisco ThousandEyes®: Use access points to run tests that reveal comprehensive diagnostics beyond basic network metrics. This capability speeds up issue resolution and proactively assures readiness. |
Explore Cisco Wireless Assurance features in our on-premises and cloud demo environments.
To learn more about how you can enable Wireless Assurance, contact your Cisco account representative.