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End-of-Sale and End-of-Life Announcement for the Cisco ASR5500 Software Release 21.17

End-of-Life Notice

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Updated:March 26, 2020

Available Languages

Download Options

  • PDF
    (273.4 KB)
    View with Adobe Reader on a variety of devices
Updated:March 26, 2020
 

 

Overview

EOL13379

Cisco announces the end-of-sale and end-of-life dates for the Cisco ASR5500 Software Release 21.17. The last day to order the affected product(s) is September 24, 2020. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

End-of-life milestones

Table 1.        End-of-life milestones and dates for the Cisco ASR5500 Software Release 21.17

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

March 26, 2020

End-of-Sale Date:
App SW

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

September 24, 2020

Last Ship Date:
App SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

December 23, 2020

End of SW Maintenance Releases Date:
App SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

September 24, 2021

End of New Service Attachment Date:
App SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

September 24, 2021

End of Service Contract Renewal Date:
App SW

The last date to extend or renew a service contract for the product.

December 21, 2022

Last Date of Support:
App SW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

September 30, 2023

HW = Hardware          OS SW = Operating System Software      App. SW = Application Software

Product part numbers

Table 2.        Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

ASR55-00-SWUD22117

ASR5500 StarOS Release 21.17 System SW, Per UDPC2

See Product Migration Options section for details.

Latest version of ASR5500 StarOS System SW, Per UDPC2

-

ASR55-00SWUD22117=

ASR5500 StarOS Release 21.17 System SW, Per UDPC2

See Product Migration Options section for details.

Latest version of ASR5500 StarOS System SW, Per UDPC2

-

ASR5K-SW-R2117-K9

ASR5000 System Software, Release 21.17, Per SMC or MIO

See Product Migration Options section for details.

Latest version of ASR5000 System Software, Per SMC or MIO

-

ASR5K-SW-R2117-K9=

ASR5000 System Software, Release 21.17, Per SMC or MIO

See Product Migration Options section for details.

Latest version of ASR5000 System Software, Per SMC or MIO

-

ASR5S-00-SWUD22117

ASR5500 Subscr Release 21.17 System SW, Per UDPC2

See Product Migration Options section for details.

Latest version of ASR5500 Subscription System SW, Per UDPC2

-

ASR5S-00SWUD22117=

ASR5500 Subscr Release 21.17 System SW, Per UDPC2

See Product Migration Options section for details.

Latest version of ASR5500 Subscription System SW, Per UDPC2

-

Product migration options

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

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