Cisco Catalyst 9200 Series Switches Ordering Guide

 

Things to know

Before placing an order, please review the following:

●      Cisco Catalyst 9200 Series switches offer structure has three main components: the switch hardware, a Network stack perpetual license, and a Cisco Digital Network Architecture (Cisco DNA) term license.

●      Cisco DNA term licenses and Network Stack perpetual licenses are smart product IDs (SKUs). Both licenses are required with a hardware purchase.

●      Smart Accounts mandated during purchase (for more information, please see Smart Accounts section)

●      Available services included:

◦    Solution support

◦    Enhanced Limited Lifetime Warranty (E-LLW)

◦    Smart Net Total Care support

◦    Embedded support for Cisco DNA term license

Common terminology

●      Network Stack: NW

●      Cisco Digital Network Architecture: Cisco DNA

●      Cisco DNA Essentials: -E

●      Cisco DNA Advantage: -A

●      Smart Account: SA

Smart license: SL Purpose of this document

This document provides a detailed overview of the ordering process for Catalyst 9200 Series switches on Cisco Commerce Workspace.

Hardware and software order overview

Cisco Catalyst 9200 Series switches are ordered through Cisco Commerce Workspace with a 3, 5 or 7 year term-based Cisco DNA, Advantage and Essentials subscriptions. This includes term-based embedded support. All options include switch hardware coupled with Cisco IOS XE and the related perpetual Network Advantage or Essentials network stack software. In addition to the hardware and network stack software, the offer requires the addition of the term-based Cisco DNA subscription software. Cisco DNA Software Subscription Matrix for Switching gives an overview of available Cisco DNA Advantage and Essentials subscription options, and what is included in each software package.

How to order a Cisco Catalyst 9200 Series switch

Both Network Stack licenses and Cisco DNA licenses are mandatory at the time of purchase and come in two licensing tier options: Essentials (-E) and Advantage (-A). Network Stack Essentials or Advantage is included with the hardware, while a Cisco DNA term license needs to be selected at the time of order.

To order in the Cisco Commerce Workspace, follow these steps:

1.     Select the appropriate Catalyst 9200 Series switch SKU with “-E” or “-A” device for the desired license type.

2.     Choose the preferred consumption model - Cisco DNA Advantage or Essentials.

3.     Choose the Cisco DNA term license (3, 5 or 7 years).

4.     Add other components (for example secondary power supply, power cables, etc.)

Step-by-Step Ordering in Cisco Commerce Workspace

Enter the hardware SKU in Cisco Commerce Workspace.

The Network Stack license is perpetual and included with the hardware by default (it will not be visible in the selection menu) per the respective hardware SKU suffix (example: C9200L-48P-E/ C9200L-48P-A).

Check Summary to validate all terms are aligned to intended term.

For Cisco DNA Advantage and Essentials options, the term-based Cisco DNA license is preselected by default to the 5 year term but can be changed to 3 or 7 year term. The Cisco DNA term license is mandatory (customers must select one of the term options to complete the configuration) and aligns with the hardware SKU suffix (-E or -A):

A power cable must be selected to complete the configuration:

The primary power supply is added by default, based on the hardware model. A secondary power supply can be selected as well, based on hardware model.

A stacking module is available for selection. Each stack kit contains two stack adaptors and one stacking cable:

Console cables are also available as shown below:

Default accessories shipped with the switch

Cisco Catalyst 9200 Series switches ships with the following components and accessories by default:

●      Switch

●      Default power supply (based on selected switch)

●      Power cable

●      Mounting brackets

How to order a Cisco Catalyst 9200CX model switches

Enter the hardware SKU in Cisco Commerce Workspace.

The Network license is perpetual and included with the hardware by default (it will not be visible in the selection menu) per the respective hardware SKU suffix (example: C9200CX-12P-2X2G-E/ C9200CX-12P-2X2G-A). The software and Network PNP license are preselected by default.

For Cisco DNA Advantage and Essentials options, the term-based Cisco DNA license is preselected by default to the 3 year term, but can be changed to 5 or 7 year term. The Cisco DNA term license is mandatory (customers must select one of the term options to complete the configuration) and aligns with the hardware SKU suffix (-E or -A):

A power cable must be selected to complete the configuration:

C9200CX-12T-2X2G can be powered by UP0E+ and does not come with a power supply by default.

Optional external power adaptors are available if you do not plan to power the switch by PoE.

Select a mounting option based on the requirement.

Finally, select SD card, console cable, power clip and power adaptor bracket options as needed.

Licensing

All Cisco Catalyst 9200 Series switch hardware is available with two software options. Each software option includes two components, as shown in Table 1.

Table 1.      License levels and options

Smart Accounts

As with all Catalyst 9000 family switches, Smart Accounts are mandatory when ordering a Catalyst 9200 Series switch.

A Smart Account is a central data repository that provides visibility and access control to all the Cisco software licenses and entitlements across an organization. Smart Accounts allow customers to store, manage, and move assets across locations and devices and begin to use them immediately. Smart Accounts are required for enabling Cisco Smart Software Licensing.

After a Smart Account has been set up, customers have the flexibility to create subaccounts (virtual accounts) to help manage licenses for departments, areas, or locations within their organization. Licenses can be pooled within virtual accounts as needed. Smart Accounts support role-based user access controls, which allow the delegation of authority to account administrators at the Smart Account level or at the virtual account level. In addition, customers can assign partner visibility and management rights to their virtual or enterprise-level accounts.

Additional information

●      Operations Exchange site featuring Smart Account overviews and training sessions; navigate to the Smart Account Resources panel on the page

●      Smart Account one-page aid

●      To create Smart Accounts, visit https://www.cisco.com/c/en/us/buy/smart-accounts.html

Introduction to Smart Licensing

Cisco Smart Licensing is a flexible licensing model that provides you with an easier, faster, and more consistent way to purchase and manage software across the Cisco portfolio and across your organization. And it’s secure – you control what users can access. With Smart Licensing you get:

●      Easy Activation: Smart Licensing establishes a pool of software licenses that can be used across the entire organization—no more PAKs (Product Activation Keys).

●      Unified Management: My Cisco Entitlements (MCE) provides a complete view into all of your Cisco products and services in an easy-to-use portal, so you always know what you have and what you are using.

●      License Flexibility: Your software is not node-locked to your hardware, so you can easily use and transfer licenses as needed.

To use Smart Licensing, you must first set up a Smart Account on Cisco Software Central (software.cisco.com).

For a more detailed overview on Cisco Licensing, go to cisco.com/go/licensingguide

Smart Licensing

Smart Licensing is a cloud-based licensing managed platform built to simplify the purchase, deployment, and management of Cisco software assets. Entitlements are immediately deposited into a customer’s virtual account for usage. This eliminates the need to install license files on every device. Products that are Smart License enabled communicate to Cisco to report consumption. The primary location to manage product registration and monitor Smart License consumption is the Cisco Smart Software Manager. License ownership and consumption are readily available to help make better purchase decisions based on consumption or other business needs.

Cisco Smart Software Manager

Cisco Smart Software Manager enables the management of software licenses. The interface allows you to activate your product, manage entitlements, and renew and upgrade software. An active Smart Account is required to complete the Smart License registration process.

To learn more about end-to-end Smart Account and Smart License management, visit https://www.cisco.com/c/en/us/buy/smart-accounts/software-manager.html.

Smart Account and Smart License availability

Important information about smart account and smart license availability.

●      Catalyst 9200 Series switch SKUs are smart SKUs. License entitlements will be deposited in the Cisco Smart Software Manager and the Smart Accounts

●      In addition to viewing entitlements, customers will also be able to track consumption

Smart Accounts are mandatory at the time of the order of a Catalyst 9200 Series switch. If a customer does not have a Smart Account set up prior to the purchase, a new Smart Account must be created at the time of purchase.

Deploying Smart Licenses for Cisco Catalyst 9200 Series switches

The Cisco Catalyst 9000 switch family comes in different licensing packages in comparison to previous-generations Cisco Catalyst platforms. Smart Licenses are transferable between the same types of devices (for example, from one Cisco Catalyst 9200 Series switch to another). (See Figure 1.)

Deploying Smart Licenses

In the deployment model shown in Figure 1, the Smart Account Cisco back end and Cisco Catalyst 9200 Series switches do not have a communication channel to report usage and consumption. They operate as separate entities. The switches must be configured in RTU mode with correct license level to enable the purchased feature set.

License usage and consumption reporting is performed on Cisco Smart Software Manager.

Services and warranty

The Solution Support service option is strongly recommended; it provides coverage for Cisco DNA, Advantage and Essentials software licenses. Additional product-level hardware support options are available: Smart Net Total Care support, partner service support, embedded support, and Enhanced Limited Lifetime hardware Warranty (E-LLW). Please note that if Solution Support is not selected, Cisco DNA, Advantage and Essentials software licenses can still be covered by selecting the embedded support option.

It is strongly recommended that the term of the hardware support contract match the software subscription license term to avoid any service support gaps for the duration of the term.

Figures 2 through 7 describe the various service options for Cisco Catalyst 9200 Series Switches.

Solution support

Smart Net Total Care support

Partner support service

Embedded support

Table 2.        Technical service features comparison

Cisco Enhanced Limited Lifetime Hardware Warranty

Cisco Catalyst 9200 Series switches come with an Enhanced Limited Lifetime Hardware Warranty (E-LLW) that includes Next-Business-Day (NBD) delivery of replacement hardware where available and 90 days of 8 x 5 Cisco Technical Assistance Center (TAC) support.

How to order Cisco Catalyst 9200 Series switches services with Cisco DNA Advantage and Essentials licenses

Solution Support is the default service. Customers can attach desired services by following the steps outlined below – this scenario showcases if a customer wants to attach a different service than Solution Support:

1.     Customer will configure the product. Then click “Done”.

2.     Customer will select “Edit Service/Subscription” to view and edit service options.

3.     Customer will select “Edit Services” to change services if needed.

4.     The customer can then choose from a variety of different service options. Click “Done” when finished.

5.     Any changes will be reflected on the following screen. Customer will click “Done” when finished.

Ordering information

Tables 2 through 9 provide ordering information for switches, network modules, stacking cables, Cisco DNA 48-port licenses, Cisco DNA 24-port licenses, Cisco DNA 12-port licenses, Cisco DNA 8-port licenses, respectively.

Table 3.        Switch ordering information

Table 4.        Stacking cable ordering information

Table 5.        Power supply ordering information

Table 6.        Spare power cords

Table 7.        Rack mounting brackets

Software SKUs

Table 8.        Cisco DNA 48-Port License ordering information

Table 9.        Cisco DNA 24-Port License ordering information

Table 10.     Cisco DNA 12-Port License ordering information

Table 11.     Cisco DNA 8-Port License ordering information

Distribution Ordering Addendum

This section details the steps necessary to order Cisco Catalyst 9200 Series switches through distribution partners.

Distribution Ordering Options for Cisco Catalyst 9200

Cisco Catalyst 9200 Series switches for stocking. By selecting “Stocking” as “Intended Use”, the system will show only hardware and does not include the Cisco DNA Advantage or Essentials subscription (the subscription must be ordered at point of sale).

Distributor Ordering Cisco Catalyst 9200 for Stocking

Figure 8 above shows the scenario where the distributor places a stocking order. While placing a distribution stocking order for a Catalyst 9200 Series switch, the distributor will opt out of attaching mandatory subscription software. Orders for Stocking will include Hardware + OS (Network Stack).

The Opt out feature will exclude the Cisco DNA Subscription software only for distribution stocking orders.

Figure 9 shows the distributor using either the Cisco DNA Advantage or Essentials subscription options when fulfilling from inventory.

Cisco will also use this information to associate the HW SN to the mandatory attach subscription. In situations where the customer has not received their license entitlement through their Smart Account, Cisco will deposit the Mandatory Attach Smart Licensed Subscription into the End Customers Smart Account when the HW SN is registered with Cisco. This will ensure that the customer is accurately entitled to their purchased subscription and avoid any disruption in functionality of the switch.

Fulfilled from inventory

Cisco Catalyst 9200 Series switches for stocking

By selecting “Stocking” as “Intended Use”, the system will show only hardware and does not include the Cisco DNA Advantage or Essentials subscription (the subscription must be ordered at point of sale).

When fulfilling a Catalyst 9200 Series switch from inventory the distributor is required to attach Cisco DNA subscription Software for each Hardware unit sold. In this scenario, the distributor will place a dropship Cisco DNA software subscription order with Cisco using CCW leveraging the equivalent spare SKUs shown below.

When ordering a Catalyst 9200 Series switch from Cisco, CCW will enforce the mandatory attach of the Cisco DNA Subscription Software to every Catalyst 9200 Series switch estimate, quote and order except stocking orders.

When submitting a drop ship subscription order associated to hardware shipped from stock, the distributor must submit the following information directly in CCW UI (or via B2B).

1.     Distributor Hardware Sales Order Number (as submitted in hardware POS line)

2.     Distributor Hardware Sales Order Line Number (as submitted in hardware POS line)

3.     Cisco Hardware Part Number

<OR> Hardware Serial Number(s)

Catalyst 9200: Mandatory attach exceptions and approvals

Table 11 shows the distributor drop-shipping the entire order from Cisco to the end customer using Cisco DNA Advantage or Essential.

Table 12.     Cisco Catalyst 9200 Series switch mandatory exceptions

Any mandatory attach subscription orders missing this information will be considered non-compliant and Cisco will take necessary action to ensure compliance.

Catalyst 9200 Series switch hardware Point of Sale Approval flow

Important links

Catalyst 9200 Series

Benefits of upgrading to Catalyst 9200 Series Switches

Cisco Catalyst 9200 Series Switches data sheet

Cisco Catalyst 9000 AAG

Cisco Catalyst 9000 switching FAQ

Smart Accounts: All you need to know

●      Operations exchange: Partner and distributor software training: A comprehensive list of external software training resources and detailed training modules for ordering and license management

●      Smart Account leading practices for customers: A leading practices guide that can help customers decide how to structure their Smart Accounts, including if they need multiple Smart Accounts

●      Smart Account decision tree: A short branching survey that helps partners and customers understand what type of Smart Accounts to create

●      Cisco Smart Accounts on Cisco.com: The primary Cisco.com site for Smart Accounts

●      AMER SW training schedule: List of live software training sessions currently offered

●      Training reservation form: Form to request a live software training session