Explore Cisco
How to Buy

Have an account?

  •   Personalized content
  •   Your products and support

Need an account?

Create an account

End of Life Announcement for the Cisco Identity Services Engine Software Version 2.4


Available Languages

Download Options

  • PDF
    (247.9 KB)
    View with Adobe Reader on a variety of devices
Updated:June 26, 2020

Available Languages

Download Options

  • PDF
    (247.9 KB)
    View with Adobe Reader on a variety of devices
Updated:June 26, 2020

Table of Contents

  • End of life milestones and dates
  • Product migration options
  • For more information



    Cisco announces the end-of-life dates for the Cisco Identity Services Engine (ISE) Software Versions 2.4.

    End of life milestones and dates




    End of Life Notice

    Announcement of end-of-life of the product posted on Cisco.com.

    26th June 2020

    Software Maintenance

    From this date, Cisco will only publish fixes for security vulnerabilities and severity 1 issues pertaining to the release as determined by the Cisco ISE team.

    26th December 2020

    End of Software Maintenance

    The last date on which Cisco Engineering may release the final software maintenance releases or bug fixes, if any. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software including Sev 1 and security vulnerabilities.

    26th December 2021

    Last Date of Support

    The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product will become unavailable, and the product becomes obsolete.

    26th December 2022

    Product migration options

    Install and upgrade guides:


    Ordering Guide:


    Customers are encouraged to review the Cisco ISE ordering guide and to speak with their sales representative to ensure that they migrate to the correct mix of Cisco ISE products.

    Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

    For more information

    For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

    For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

    To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

    Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

    Learn more