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EOL13813
Cisco annonce la date d’arrêt de commercialisation et de fin de vie de Cisco A-WORK Offer. Les clients ont jusqu'au 14 octobre 2021 pour commander les produits concernés. Le dernier jour pour renouveler un abonnement existant 14 octobre 2021 pour commander les produits concernés. Les clients qui possèdent des contrats de service et des abonnements en vigueur (selon le cas) continueront de recevoir de l’aide du Centre d’assistance technique de Cisco (TAC) comme illustré dans le tableau 1 du bulletin de fin de vie utile des produits. Le tableau 1 décrit les étapes et donne les définitions et les dates relatives aux produits concernés. Le tableau 2 répertorie les numéros de référence des pièces du produit qui est l’objet du présent avis. Pour les clients dont les contrats de service et d’assistance et les abonnements (selon le cas) sont en vigueur et qui ont été payés, un service d’assistance sera offert en vertu des conditions énoncées dans les contrats de service et d’abonnement du client.
Customers should migrate to Webex Work. The Cisco Webex Work Ordering Guide can be found at the link below: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/guide-c07-743694.html
Tableau 1. Étapes et dates relatives à la fin de vie de Cisco A-WORK Offer
| Étape |
Définition |
Date |
| Date d’annonce de fin de vie |
Date à laquelle le document annonçant la fin de commercialisation et la fin de vie d’un produit est diffusé au grand public. |
15 avril 2021 |
| Date de fin de commercialisation * |
Date limite de commande du produit auprès des points de vente Cisco. Passée cette date, le produit ne sera plus en vente. |
14 octobre 2021 |
| Dernière date de renouvellement/de modification * : |
Il s’agit de la date butoir pour renouveler un abonnement existant ou y ajouter quelque chose. |
14 octobre 2021 |
| Date de fin d'assistance ** : |
Il s’agit de la date butoir avant laquelle on peut recevoir les droits de souscription applicables, le service et l’assistance associés au produit, conformément aux abonnements et aux contrats de service en vigueur (selon le cas) ou aux conditions de garantie. Après cette date, aucun abonnement ni service d’assistance ne sera disponible pour le produit, lequel deviendra périmé. |
31 octobre 2022 |
Tableau 2. Numéros de référence des pièces du produit affecté par le présent avis
| End-of-Sale Product Part Number |
Product Description |
Additional Information |
| A-WORK |
Webex Work |
Customers should migrate to Webex Work. The Cisco Webex Work Ordering Guide can be found at the link below: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/guide-c07-743694.html |
| A-WRK-AUSCB-ENT |
Webex Audio Bridge Country Callback Australia Entitlement |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BCCB-ENT |
Webex Audio Bridge Country Call Back Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-BCCB-ENT |
| A-WRK-BCCB-TF-ENT |
Webex Audio Bridge Country Call Back + Toll Free Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-BCCB-TF-ENT |
| A-WRK-BUN-AUS-C |
Webex Meetings+Webex Calling+BCCB Australia Committed |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-AUS-O |
Webex Meetings+Webex Calling+BCCB Aus Committed Overage |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-AUS-U |
Webex Meetings+Webex Calling+BCCB Australia Uncommitted |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers encouraged to order Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-B-C |
Webex Meetings+Webex Calling+BCCB Committed Usage |
Equivalent migration options under the A-WORK-3 include A-WORK-B-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-B-O |
Webex Meetings+Webex Calling+BCCB Committed Overage |
Equivalent migration options under the A-WORK-3 include A-WORK-MEET-B-O, A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-B-U |
Webex Meetings+Webex Calling+BCCB Uncommitted Usage |
Equivalent migration options under the A-WORK-3 include A-WORK-MEET-B-U, A-WORK-CALL-U and A-WORK-MSG-U |
| A-WRK-BUN-C |
Webex Meetings and Webex Calling Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-CCA-C |
Webex Meetings +Webex Calling + CCA-SP Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-CCA-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-CCA-O |
Webex Meetings +Webex Calling + CCA-SP Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-CCA-O, A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-CCA-U |
Webex Meetings +Webex Calling + CCA-SP Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-CCA-U, A-WORK-CALL-U and A-WORK-MSG-U |
| A-WRK-BUN-G-C |
Webex Meetings +Webex Calling + GCCB Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-G-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-G-O |
Webex Meetings +Webex Calling + GCCB Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-G-O, A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-G-U |
Webex Meetings +Webex Calling + GCCB Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-G-U, A-WORK-CALL-U and A-WORK-MSG-U |
| A-WRK-BUN-O |
Webex Meetings and Webex Calling Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-O , A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-SP-AUS-C |
Webex Meetings+Webex Calling for SP+BCCB Australia Committed |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-SP-AUS-O |
Webex Meetings+Webex Calling SP+BCCB Aus Committed Overage |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-SP-AUS-U |
Webex Meetings+Webex Calling SP+BCCB Aus Uncommitted Usage |
No Replacement, Meetings Bridge Country Call Back Audio Australia no longer available, customers should migrate to Meetings Bridge Country Call Back Audio under A-WORK-3 |
| A-WRK-BUN-SP-B-C |
Webex Meetings+Webex Calling SP+BCCB Committed Usage |
Equivalent migration options under the A-WORK-3 include A-WORK-MEET-B-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-B-O |
Webex Meetings+Webex Calling SP+BCCB Committed Overage |
Equivalent migration options under the A-WORK-3 include A-WORK-MEET-B-O, A-WORK-SPCALL-O , A-WORK-MSG-O |
| A-WRK-BUN-SP-B-U |
Webex Meetings+Webex Calling SP+BCCB Uncommitted Usage |
Equivalent migration options under the A-WORK-3 include A-WORK-MEET-B-U, A-WORK-SPCALL-U and A-WORK-MSG-U |
| A-WRK-BUN-SP-C |
Webex Meetings and Webex Calling SP Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-CCA-C |
Webex Meetings +Webex Calling SP + CCA-SP Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-CCA-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-CCA-O |
Webex Meetings +Webex Calling SP + CCA-SP Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-CCA-O, A-WORK-SPCALL-O , A-WORK-MSG-O |
| A-WRK-BUN-SP-CCA-U |
Webex Meetings +Webex Calling SP + CCA-SP Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-CCA-U, A-WORK-SPCALL-U and A-WORK-MSG-U |
| A-WRK-BUN-SP-G-C |
Webex Meetings +Webex Calling SP + GCCB Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-G-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-G-O |
Webex Meetings +Webex Calling SP + GCCB Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-G-O, A-WORK-SPCALL-O, A-WORK-MSG-O |
| A-WRK-BUN-SP-G-U |
Webex Meetings +Webex Calling SP + GCCB Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-G-U,A-WORK-SPCALL-U and A-WORK-MSG-U |
| A-WRK-BUN-SP-O |
Webex Meetings and Webex Calling SP Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-O, A-WORK-SPCALL-O, A-WORK-MSG-O |
| A-WRK-BUN-SP-T-C |
Webex Meetings +Webex Calling SP + Toll Dial in Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-T-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-T-O |
Webex Meetings +Webex Calling SP + Toll Dial in Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-T-O, A-WORK-SPCALL-O, A-WORK-MSG-O |
| A-WRK-BUN-SP-T-U |
Webex Mtgs+Webex Calling SP+Toll Dial in Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-T-U, A-WORK-SPCALL-U and A-WORK-MSG-U |
| A-WRK-BUN-SP-TF-C |
Webex Meetings +Webex Calling SP + TF/BCCB Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-TF-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-SP-TF-O |
Webex Meetings +Webex Calling SP + TF/BCCB Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-TF-O, A-WORK-SPCALL-O, A-WORK-MSG-O |
| A-WRK-BUN-SP-TF-U |
Webex Meetings +Webex Calling SP + TF/BCCB Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-TF-U, A-WORK-SPCALL-U and A-WORK-MSG-U |
| A-WRK-BUN-SP-U |
Webex Meetings and Webex Calling SP Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-U and A-WORK-SPCALL-U |
| A-WRK-BUN-T-C |
Webex Meetings +Webex Calling + Toll Dial in Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-T-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-T-O |
Webex Meetings +Webex Calling + Toll Dial in Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-T-O, A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-T-U |
Webex Meetings+Webex Calling+Toll Dial in Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-T-U, A-WORK-CALL-U, and A-WORK-MSG-U |
| A-WRK-BUN-TF-C |
Webex Meetings +Webex Calling + TF/BCCB Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-TF-C, A-WORK-CALL-C and A-WORK-MSG-C |
| A-WRK-BUN-TF-O |
Webex Meetings +Webex Calling + TF/BCCB Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-TF-O, A-WORK-CALL-O and A-WORK-MSG-O |
| A-WRK-BUN-TF-U |
Webex Meetings +Webex Calling + TF/BCCB Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-TF-U, A-WORK-CALL-U, and A-WORK-MSG-U |
| A-WRK-BUN-U |
Webex Meetings and Webex Calling Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-U and A-WORK-CALL-U |
| A-WRK-C-CALL |
Commited Webex/Webex SP Calling (2) |
Equivalent replacement option under A-WORK-3 is A-WORK-CALL-C |
| A-WRK-CALL-C |
Webex/Webex SP Calling Committed (2) |
Equivalent replacement option under A-WORK-3 is A-WORK-CALL-C |
| A-WRK-CALL-O |
Webex/Webex SP Calling Overage (2) |
Equivalent replacement option under A-WORK-3 is A-WORK-CALL-O |
| A-WRK-CCASP-ENT |
Webex CCA-SP Audio Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-CCASP-ENT |
| A-WRK-COM-C |
Webex Calling Common Area licenses Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-COM-C |
| A-WRK-COM-O |
Webex Calling Common Area licenses Overage |
No replacement, Overage usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-COM-SP-C |
Webex Calling SP Common Area licenses Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-COM-C |
| A-WRK-COM-SP-O |
Webex Calling SP Common Area licenses Overage |
No replacement, Overage usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-COM-SP-U |
Webex Calling SP Common Area licenses Uncommitted |
No replacement, Uncommitted usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-COM-U |
Webex Calling Common Area licenses Uncommitted |
No replacement, Uncommitted usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-DEV-C |
Webex Device Registration Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-DEV-C |
| A-WRK-DEV-O |
Webex Device Registration Overage |
No replacement, Overage usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-DEV-U |
Webex Device Registration Uncommitted Usage |
No replacement, Uncommitted usage is no longer available. Customer should migrate to commited user option under A-WORK-3 |
| A-WRK-DEVREG-ENT |
Webex Device Registration Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-DEVREG-ENT |
| A-WRK-EC-C |
Webex EC 1000 Meetings Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-EC-C |
| A-WRK-EC-ENT |
Webex Event Center Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-EC-ENT |
| A-WRK-EC-O |
Webex EC 1000 Meetings Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-EC-O |
| A-WRK-EC-U |
Webex EC 1000 Meetings Uncommitted |
Equivalent replacement option under A-WORK-3 is A-WORK-EC-U |
| A-WRK-GCCB-ENT |
Webex Audio Global Country Call Back Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-GCCB-ENT |
| A-WRK-MEET-ENT |
Webex Meetings Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-MEET-ENT |
| A-WRK-MSG-C |
Webex Messaging Committed |
Equivalent replacement option under A-WORK-3 is A-WORK-MSG-C |
| A-WRK-MSG-ENT |
Teams Messaging entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-MSG-ENT |
| A-WRK-MSG-O |
Webex Messaging Overage |
Equivalent replacement option under A-WORK-3 is A-WORK-MSG-O |
| A-WRK-MSG-U |
Webex Messaging Uncommitted Usage |
Equivalent replacement option under A-WORK-3 is A-WORK-MSG-U |
| A-WRK-PRO-PK-ENT |
Webex Pro Pack Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-PRO-PK-ENT |
| A-WRK-STORAGE-ENT |
Webex File Storage Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-FILESTG-ENT |
| A-WRK-TOLL-ENT |
Webex Audio Toll Dial in Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-TOLL-ENT |
| A-WRK-VOIP |
Webex VOIP Entitlement |
Equivalent replacement option under A-WORK-3 is A-AUD-VOIP |
| A-WRK-WBXCALL-ENT |
Webex Calling Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-CALL-ENT |
| A-WRK-WBXCOM-ENT |
Webex Calling Common Area Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-COM-ENT |
| A-WRK-WBXSCALL-ENT |
Webex Calling for SP Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-SPCALL-ENT |
| A-WRK-WBXSPCOM-ENT |
Webex Calling for SP Common Area Entitlement |
Equivalent replacement option under A-WORK-3 is A-WORK-SP-COM-ENT |
| A-WRK-WX-STG-ENT |
Webex NBR Storage |
Equivalent replacement option under A-WORK-3 is A-WORK-WX-STG-ENT |
Options de migration du produit
Customers should migrate to Webex Work. The Cisco Webex Work Ordering Guide can be found at the link below: https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/guide-c07-743694.html
Pour en savoir plus
Pour en savoir plus sur la politique de Cisco en matière de produits en fin de vie, rendez-vous sur la page http://www.cisco.com/web/CA/products/products_end_of_life_policy_fr.html
Pour en savoir plus sur les garanties des produits Cisco, rendez-vous sur la page : http://www.cisco.com/web/CA/products/prod_warranties_listing_fr.html
Pour vous abonner et recevoir des informations sur l’arrêt de la commercialisation et la fin de vie des produits, rendez-vous sur la page : http://www.cisco.com/cisco/support/notifications.html
Toute traduction autorisée de ce bulletin publiée par Cisco et ses sociétés affiliées a pour but d’aider les clients à comprendre le contenu décrit dans la version anglaise. Cette traduction est le fruit d’un effort économique raisonnable. Cependant, en cas de différences entre la version anglaise et le document traduit, consultez la version anglaise, considérée comme la version officielle.