End-of-Sale and End-of-Life Announcement for the Cisco TelePresence Server MSE 8710

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Updated:February 8, 2016

Document ID:1454986567780106

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EOL10707

Cisco announces the end-of-sale and end-of-life dates for the Cisco TelePresence Server MSE 8710. The last day to order the affected product(s) is August 5, 2016. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Table 1. End-of-Life Milestones and Dates for the Cisco TelePresence Server MSE 8710

Milestone	Definition	Date
End-of-Life Announcement Date	The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.	February 5, 2016
End-of-Sale Date	The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.	August 5, 2016
Last Ship Date: HW, App. SW	The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.	November 3, 2016
End of SW Maintenance Releases Date: HW, App. SW	The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.	August 5, 2017
End of Routine Failure Analysis Date: HW	The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.	August 5, 2017
End of New Service Attachment Date: HW, App. SW	For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.	August 5, 2017
End of Service Contract Renewal Date: App. SW	The last date to extend or renew a service contract for the product.	November 1, 2018
End of Service Contract Renewal Date: HW	The last date to extend or renew a service contract for the product.	October 31, 2020
Last Date of Support: App. SW	The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.	August 31, 2019
Last Date of Support: HW	The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.	August 31, 2021

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number	Product Description	Replacement Product Part Number	Replacement Product Description	Additional Information
CTI-8710-4BFLIC-K9	MSE8710 4 Blades and Chassis Bundle Fully Lic with Conductor	See the Product Migration Options section below for detailed information on replacing this product.	-	-
CTI-8710-4BUPFL-K9	MSE8710 4 Blades Upgrade Bundle Fully Lic with Conductor	See the Product Migration Options section below for detailed information on replacing this product.	-	-
CTI-8710-8BFLIC-K9	MSE8710 8 Blades and Chassis Bundle Fully Lic with Conductor	See the Product Migration Options section below for detailed information on replacing this product.	-	-
CTI-8710-PROMO-K9=	MSE 8710 Promo Bundle including 16 screen licenses	See the Product Migration Options section below for detailed information on replacing this product.	-	-
CTI-8710-TS-HVB-K9	Cisco TelePresence Server MSE 8710 blade for HCS Video Bundle	See the Product Migration Options section below for detailed information on replacing this product.	-	-
CTI-8710-TS-K9	Cisco TelePresence Server MSE 8710 blade	See the Product Migration Options section below for detailed information on replacing this product.	-	-
CTI-8710-TS-K9=	Cisco TelePresence Server MSE 8710 blade	See the Product Migration Options section below for detailed information on replacing this product.	-	-
CTI-ATP-8710-TS-K9	ATP Demo-MSE-8710 Telepresence Server Blade -16 TP Screens	See the Product Migration Options section below for detailed information on replacing this product.	-	-
CTI-ATP-8710-TSK9=	ATP Demo-MSE-8710 Telepresence Server Blade -Stand Alone	See the Product Migration Options section below for detailed information on replacing this product.	-	-
L-8710-BPC	Backplane Cluster Key For MSE 8710	See the Product Migration Options section below for detailed information on replacing this product.	-	-
L-8710-TPI	Order L-8000-BLADE-PAK for MSE 8710 Interop. Option	See the Product Migration Options section below for detailed information on replacing this product.	-	-
LIC-8710-BPC	Backplane Cluster Key For MSE 8710	See the Product Migration Options section below for detailed information on replacing this product.	-	-
LIC-8710-PROMO-PAK	LIC PAK for 8710 Promo Pack Port Licenses	See the Product Migration Options section below for detailed information on replacing this product.	-	-
LIC-8710-TPI	Telepresence Interoperability Opt For MSE8710 TPS Blade	See the Product Migration Options section below for detailed information on replacing this product.	-	-

Product Migration Options

Customers are encouraged to migrate to either the Cisco TelePresence Server on Multiparty Media 820 (MM820) or the virtual Multiparty Media 410v server or blade server (MM410v). The MM820 fits into the same MSE 8000 chassis as the MSE 8710 and reuses the same screen licenses. The MM410v is a virtualized server that is available as a standalone appliance or a blade that fits into a Cisco UCS chassis. Information about both of these products can be found at: http://www.cisco.com/c/en/us/products/collateral/conferencing/telepresence-server/data_sheet_C78-7287571.html.

Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.

Customers may be able to continue to purchase the Cisco TelePresence Server MSE 8710 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more Information about the Cisco TelePresence Server on the Multiparty Media 820 or Multiparty Media 410v, visit http://www.cisco.com/c/en/us/products/collateral/conferencing/telepresence-server/data_sheet_C78-7287571.html, or contact your local account representative.

For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to:
http://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

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