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End-of-Sale and End-of-Life Announcement for the Cisco Meeting Server 2000 M5

End-of-Life Notice

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Updated:March 2, 2021

Available Languages

Download Options

  • PDF
    (279.7 KB)
    View with Adobe Reader on a variety of devices
Updated:March 2, 2021

Table of Contents

 

 

Overview

EOL13771

Cisco announces the end-of-sale and end-of-life dates for the Cisco Meeting Server 2000 M5. The last day to order the affected product(s) is August 30, 2021 . Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

The CMS 2000 M5 was based upon Intel chipsets that have been superseded. Therefore, the CMS 2000 M5 is being superseded by the CMS 2000 M5 v2 (CTI-CMS2KM52BUN-K9).

End-of-life milestones

Table 1.      End-of-life milestones and dates for the Cisco Meeting Server 2000 M5

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

March 1, 2021

End-of-Sale Date:
HW

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

August 30, 2021

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

November 28, 2021

End of Vulnerability/Security Support:
HW

The last date that Cisco Engineering may release a planned maintenance release or scheduled software remedy for a security vulnerability issue.

August 29, 2024

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

August 30, 2022

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

August 30, 2022

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

November 25, 2025

Last Date of Support:
HW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

August 31, 2026

HW = Hardware          OS SW = Operating System Software        App. SW = Application Software

Product part numbers

Table 2.      Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

CTI-CMS2KM5-BUN-K9

Cisco Meeting Server 2000 M5 Bundle

CTI-CMS2KM52BUN-K9

Cisco Meeting Server 2000 M5v2 bundle

-

CTI-CMS-2000-M5-K9

Cisco Meeting Server 2000 M5

CTI-CMS2KM52BUN-K9

Cisco Meeting Server 2000 M5v2 bundle

-

CIT3-B200-M5-CON

Cisco Meeting Server 2000 M5 Control Blade

CTI-CMS2KM52BUN-K9

Cisco Meeting Server 2000 M5v2 bundle

-

CIT3-B200-M5

Cisco Meeting Server 2000 M5 Media Blade

CTI-CMS2KM52BUN-K9

Cisco Meeting Server 2000 M5v2 bundle

-

CIT3-HD300G10K12G

300GB 12G SAS 10K RPM SFF HDD

CTI-CMS2KM52BUN-K9

Cisco Meeting Server 2000 M5v2 bundle

-

CIT3-MLOM-40G-03

Cisco UCS VIC 1340 modular LOM for blade servers

CTI-CMS2KM52BUN-K9

Cisco Meeting Server 2000 M5v2 bundle

-

Product migration options

Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at: https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.

Customers may be able to continue to purchase the Cisco Meeting Server 2000 M5 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: https://www.cisco.com/go/eos.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

 

 

 

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