Cisco Wireless Phone 9821 Data Sheet

Data Sheet

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Updated:June 2, 2026

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Updated:June 2, 2026

Table of Contents

 

 

Product overview

The Cisco® Wireless Phone 9821 brings new power and flexibility to the 9800 Series, purpose-built for the fast-paced demands of frontline and mobile workers. Running on PhoneOS with Wi-Fi 6E, it delivers robust, secure business calling for both on-premises and cloud-based environments. Its shared-ready design—featuring swappable batteries and AI-driven noise removal—ensures reliable communication, keeping teams connected and productive even in the most challenging, high-noise settings.

With 72% of organizations relying on frontline workers, the 9821 is the essential tool for clinicians in healthcare, warehouse staff in manufacturing, and associates in retail and hospitality. The device is built to endure, featuring an IP54-rated, MIL-STD-8

10 tested exterior that resists dust, water, and shock. Its tactical, glove-friendly buttons ensure reliable operation in demanding environments, while safety is integrated into the core of the experience—with a dedicated action button, push-to-talk, and fall detection, staff have the rapid response capabilities they need to work with confidence.

For IT teams, the 9821 streamlines operations by integrating seamlessly into existing workflows through Zero Touch Provisioning and unified management via Cisco Control Hub. Beyond simplifying deployment and eliminating complex onboarding cycles, the device ensures enterprise-grade security with Transport Layer Security (TLS) 1.3 and Trusted Platform Module (TPM) 2.0. Because the phone is designed to function exclusively within your secure workplace infrastructure, it also acts as a natural deterrent against theft, providing IT with both peace of mind and comprehensive visibility across the entire fleet.

Related image, diagram or screenshot

Figure 1.   

Cisco Wireless Phone 9821, Desk Charger, and Multi-Charger

Features

The Cisco Wireless Phone 9821 (Figure 1) is designed for users in rigorous workspaces as well as general office environments. It supports a wide range of features for enhanced voice communications, worker safety, Quality of Service (QoS), and enterprise-grade security. Some of the main benefits and highlights are listed here:

Table 1. Features

Item

Description

Features

(may vary depending on registered calling platform)

  Abbreviated dialing
  Action button (configurable for emergencies, help desk, etc.)
  Adjustable display brightness and timeout
  Adjustable ringing and volume levels
  Application launch pad
  Assured Services SIP (AS-SIP)
  Audible and vibrating ringers
  Auto line select
  Auto-answer
  Auto-detection of headset and auto-answer from headset
  Automatic keypad lock
  AI noise removal
  Barge and cBarge
  Battery management and statistics (including Low battery warning)
  Busy Lamp Field (BLF), BLF pickup, and BLF speed dial
  Confidential Access Levels (CAL)
  Call forward and Call forward notification
  Call history lists
  Call park
  Call pickup and Group call pickup
  Call recording
  Call timer and Call waiting
  Caller ID
  Callback
  Cisco Unified Communications Manager WLAN profiles
  Corporate directory
  Conference and Meet-me conference
  Direct transfer
  E911 (RedSky server location URI)
  Extension Mobility Cross Cluster (EMCC)
  Ethernet over USB (for provisioning)
  Extension mobility service
  Fall / Man Down detection and notification
  Fast-dial service
  Favorites
  Hearing protection
  Hold, Hold reversion, and Revert to all calls
  Hotkey for keypad lock, ring silent mode, and voicemail access
  Immediate divert
  Intercom
  K-Factor (MOS statistics)
  Last-number redial—green key
  Local contacts
  Location awareness
  Malicious caller
  Message-waiting indicator
  Mobility
  Music on hold
  Mute
  Network hold
  Network profiles (4)
  OnHook/OffHook dialing
  Pickup
  Pause in Speed dial
  Personal directory
  Private Line Automatic Ringdown (PLAR)
  Predialing before sending
  Predictive search on new call
  Presence
  Privacy
  Push-to-Talk
  Quality Report Tool (QRT)
  Redial
  Ring setting
  Ring tone per line appearance
  Secure Tone Indication
  Service URL
  Shared line and Show All Calls on Primary Line
  Silent monitoring
  Six line appearances
  Speed dial
  Support for mutual-authentication Transport Layer Security (TLS 1.3)
  Time and date display
  Transfer
  URL dialing
  Voicemail
  Whisper coaching

Buttons

  Power button
  Volume up/down
  Two soft-key buttons to access screen-based applications, features, and functions
  Green key (answer/send/redial) and red key (power/end call)
  Configurable Action button (new for 9821; programmable for customized flows, silent emergencies, etc.)
  Application button (for push-to-talk and other XML applications)
  Mute
  Speakerphone
  Five-way navigation support (navigator cluster)
  Numeric keypad (0–9, *,  #)

Codecs

  OPUS
  G.722, G.722.2
  iSAC
  G.711 (a-law/μ-law)
  G.729a/b
  iLBC

LEDs

  Ring, message waiting, Wi-Fi status, and charging LEDs

Protocol

  Session Initiation Protocol (SIP)

Call control

  Cisco Unified Communications Manager: 14 and above
  Cisco Unified Survivable Remote Site Telephony (SRST)
  Cisco Webex® Calling
  Webex Dedicate Instance (DI)
  Cisco BroadWorks
  Third-party calling platforms

Security features

  Secure boot and Image Authentication
  TLS 1.3
  Trust Anchor Module (TAm)
  Federal Information Processing Standard (FIPS) 140-2 compliance framework
  Device, File, and Signaling authentication
  Secure storage
  Secure Cisco Unified SRST
  Media encryption using Secure Real-Time Protocol (SRTP)
  Signaling encryption using TLS Protocol
  SIP OAuth feature
  Certificate Authority Proxy Function (CAPF)
  Simple Certificate Enrollment Protocol support (SCEP) for 802.1x certificate renewal
  Device Certificate Management and Trust Verification Service (TVS)
  Certificate Trust List/ Identity Trust List (CTL/ITL) Trust List Support
  Secure profiles and Encrypted configuration files
  HTTPS Server/Client and SSH Server
  SELinux support

Provisioning and management

  Configuration via Webex Control Hub (Cloud) or Cisco Unified Communications Manager (On-Premises)
  Simplified Wi-Fi provisioning and onboarding
  Bulk provisioning support, standalone provisioning tools, or desktop charger/USB to Ethernet dongle combination
  Web server for configuration and statistics
  Capability to disable local phone settings
  QoS reporting: Jitter, delay, dropped packets, and latency on a per-call basis
  Real Time Control Protocol (RTCP) support and monitoring
  Syslog and Automatic Log Collection
  Battery Management and Statistics reporting
  Remote device reboot and factory reset capabilities

Configuration options

  Dynamic Host Configuration Protocol (DHCP) client or static configuration
  Support for online firmware upgrades using Trivial File Transfer Protocol (TFTP)
  Domain Name System (DNS)

Application framework

  XML (supports push-to-talk and other third-party applications)
  HTML support architecture for webserver and browser capabilities

User localization

Arabic, Bulgarian, Catalan, Chinese (China), Chinese (Hong Kong), Chinese (Taiwan), Croatian, Czech, Danish, Dutch, English (United Kingdom), English (United States), Estonian, Finnish, French (Canada), French (France), German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Serbian, Slovak, Slovenian, Spanish (Colombia), Spanish (Spain), Swedish, Thai, Turkish, Ukrainian and Welsh.

Network localization

Algeria, Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Japan, Jordan, Kenya, Korea Republic, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Mauritania, Mexico, Morocco, Nepal, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Panama, Peru, Philippines, Poland, Portugal, Qatar, Republic of Montenegro, Republic of Serbia, Romania, Russian Federation, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sudan, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, United Arab Emirates, United States, United Kingdom, Ukraine, Venezuela, Vietnam, Yemen, Zimbabwe

Table 2.           Wireless characteristics

Item

Specifications

Protocols

  IEEE 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac, 802.11ax (Wi-Fi 6E) and 802.11e, i, k, v, r, d, h

Frequency bands and operating channels

  2.412 to 2.472 GHz (channels 1 to 13)
  5.180 to 5.240 GHz (channels 36 to 48)
  5.260 to 5.320 GHz (channels 52 to 64)
  5.500 to 5.720 GHz (channels 100 to 144)
  5.745 to 5.825 GHz (channels 149 to 165)
  5.925 to 6.425 GHz (UNII-5)
  6.425 to 6.525 GHz (UNII-6)
  6.525 to 6.875 GHz (UNII-7)
  6.875 to 7.125 GHz (UNII-8)
  IEEE 802.11d can be used to identify available channels

Nonoverlapping channels

  2.4 GHz (20-MHz channels): up to 3 channels
  5 GHz (20-MHz channels): up to 25 channels
  5 GHz (40-MHz channels): up to 12 channels
  5 GHz (80-MHz channels): up to 6 channels
  6 GHz (20-MHz channels): up to 59 channels
  6 GHz (40-MHz channels): up to 29 channels
  6 GHz (80-MHz channels): up to 14 channels

Operating modes

  Auto (preference to 5 GHz / 6 GHz over 2.4 GHz)
  2.4 GHz only
  5 GHz / 6 GHz only

Data rates

  802.11a: 6, 9, 12, 18, 24, 36, 48, and 54 Mbps
  802.11b: 1, 2, 5.5, and 11 Mbps
  802.11g: 6, 9, 12, 18, 24, 36, 48, and 54 Mbps
  802.11n: MCS 0 to MCS 7 (20 & 40 MHz) up to 72 Mbps or 150 Mbps
  802.11ac: MCS 0 to MCS 9 (20, 40, 80 MHz channels) up to 86 Mbps, 200 Mbps, or 433 Mbps
  802.11ax: HE0 to HE11(20, 40, 80 MHz) up to 600 Mbps

2.4-GHz receiver sensitivity

IEEE 802.11b:

  1 Mbps: <-90 dBm
  2 Mbps: -90 dBm
  5.5 Mbps: -80 dBm
  11 Mbps: -70 dBm

IEEE 802.11g:

  6 Mbps: <-92 dBm
  6 ~ 12 Mbps: -92 dBm
  12 ~ 24 Mbps: -85 dBm
  24 ~ 36 Mbps: -80 dBm
  36 ~ 54 Mbps: -70 dBm

IEEE 802.11n HT20:

  MCS 0: <-90 dBm
  MCS 1: -90 dBm
  MCS 2 ~ 3: -82 dBm
  MCS 4 ~ 5: -75 dBm
  MCS 6 ~ 7: -65 dBm

IEEE 802.11ax HE20

  MCS 0: <-89 dBm
  MCS 0 ~ 2: -89 dBm
  MCS 3 ~ 4: -82 dBm
  MCS 5 ~ 6: -76 dBm
  MCS 7 ~ 8: -69 dBm
  MCS 9 ~ 10: -62 dBm
  MCS 10 ~ 11: -55 dBm

5-GHz receiver sensitivity

IEEE 802.11a:

  6 Mbps: <-90 dBm
  6 ~ 9 Mbps: -90 dBm
  12 ~ 24 Mbps: -82 dBm
  24 ~ 48 Mbps: -75 dBm
  48 ~ 54 Mbps: -65 dBm

IEEE 802.11n HT20

  MCS 0: <-90 dBm
  MCS 1: -90 dBm
  MCS 2 ~ 3: -82 dBm
  MCS 4 ~ 5: -75 dBm
  MCS 6 ~ 7: -65 dBm

IEEE 802.11n HT40:

  MCS 0: <-88 dBm
  MCS 0 ~ 2: -88 dBm
  MCS 3 ~ 4: -80 dBm
  MCS 5 ~ 6: -72 dBm
  MCS 7: -62 dBm

 

IEEE 802.11 ac VHT20:

  MCS 0 ~ 2: <-82 dBm
  MCS 2 ~ 3: -82 dBm
  MCS 4 ~ 5: -75 dBm
  MCS 6 ~ 7: -67 dBm
  MCS 8 ~ 9: -60 dBm

IEEE 802.11 ac VHT40:

  MCS 0: <-84 dBm
  MCS 1 ~ 3: -84 dBm
  MCS 3 ~ 4: - 78 dm
  MCS 5 ~ 6: -72 dBm
  MCS 7 ~ 8: -66 dBm
  MCS 8: -58 dBm

IEEE 802.11 ac VHT80:

  MCS 0: <-86 dBm
  MCS 0 ~ 2: -86 dBm
  MCS 2 ~ 3: -81 dBm
  MCS 4 ~ 5: -75 dBm
  MCS 6 ~ 7: -69 dBm
  MCS 8: -63 dBm
  MCS 9: -55 dBm

IEEE 802.11 ax HE20

  MCS 0: < -88 dBm
  MCS 0 ~ 2: -88 dBm
  MCS 3 ~ 4: -81 dBm
  MCS 5 ~ 6: -75 dBm
  MCS 7 ~ 8: -68 dBm
  MCS 9 ~ 10: -61 dBm
  MCS 10 ~ 11: -54 dBm

IEEE 802.11 ax HE40

  MCS 0: < -86 dBm
  MCS 0 ~ 2: -86 dBm
  MCS 3 ~ 4: -79 dBm
  MCS 5 ~ 6: -73 dBm
  MCS 7 ~ 8: -66 dBm
  MCS 9 ~ 10: -59 dBm
  MCS 10 ~ 11: -52 dBm

IEEE 802.11 ax HE80

  MCS 0: < -85 dBm
  MCS 0 ~ 2: -85 dBm
  MCS 3 ~ 4: -78 dBm
  MCS 5 ~ 6: -72 dBm
  MCS 7 ~ 8: -65 dBm
  MCS 9 ~ 10: -58 dBm
  MCS 10 ~ 11: -51 dBm

6-GHz receiver sensitivity

IEEE 802.11ax HE20

  MCS 0: < -87 dBm
  MCS 0 ~ 2: -87 dBm
  MCS 3 ~ 4: -80 dBm
  MCS 5 ~ 6: -74 dBm
  MCS 7 ~ 8: -67 dBm
  MCS 9 ~ 10: -60 dBm
  MCS 10 ~ 11: -53 dBm

IEEE 802.11ax HE40

  MCS 0: < -85 dBm
  MCS 0 ~ 2: -85 dBm
  MCS 3 ~ 4: - 78 dBm
  MCS 5 ~ 6: -72 dBm
  MCS 7 ~ 8: -65 dBm
  MCS 9 ~ 10:-58 dBm
  MCS 10 ~ 11: -51 dBm

IEEE 802.11 ax HE80

  MCS 0: < -84 dBm
  MCS 0 ~ 2: -84 dBm
  MCS 3 ~ 4: - 77 dBm
  MCS 5 ~ 6: -71 dBm
  MCS 7 ~ 8: -64 dBm
  MCS 9 ~ 10: -57 dBm
  MCS 10 ~ 11:-50 dBm

Transmitter output power

2.4 GHz:

  802.11b: up to 17.1 dBm
  802.11g: up to 17.2 dBm
  802.11n HT20: up to 17.3 dBm
  802.11ax HT20: up to 17.6 dBm

5 GHz:

  802.11a: up to 16.2 dBm
  802.11n HT20: up to 16.1 dBm
  802.11n HT40: up to 16.3 dBm
  802.11ac VHT20: up to 16 dBm
  802.11ac VHT40: up to 16.4 dBm
  802.11ac VHT80: up to 15.3 dBm
  802.11ax HE20: up to 16.3 dBm
  802.11ax HE20: up to 15.7 dBm
  802.11ax HE80: up to 15.6 dBm

6 GHz:

  802.11ax HE20: up to 13.3 dBm
  802.11ax HE40: up to 13 dBm
  802.11ax HE80: up to 13.1 dBm

Antenna

  2.4 GHz: 1.9 dBi peak gain
  5 GHz: 3.5 dBi peak gain
  6 GHz:2.2 dBi peak gain (CE), 3.2 dBi peak gain (FCC/IC/AU/NZS),

Access point support

  Cisco IOS ® Wireless LAN Controller (WLC) Lightweight Access Points

      Minimum: 17.12

  Cisco Meraki ® access points
Note: Check deployment guide for more details around access point support and listing.

Wireless security

Authentication:

  Wi-Fi Protected Access (WPA) versions 2 and 3 Personal and Enterprise
  Extensible Authentication Protocol – Flexible Authentication via Secure Tunneling (EAP-FAST)
  Protected Extensible Authentication Protocol – Generic Token Card (PEAP-GTC)
  Protected Extensible Authentication Protocol – Microsoft Challenge Handshake Authentication Protocol Version 2 (PEAP-MSCHAPv2)
  Extensible Authentication Protocol – Transport Layer Security (EAP-TLS)

Encryption:

  Temporal Key Integrity Protocol (TKIP) and Message Integrity Check (MIC)
  Advanced Encryption Standard (AES)
  Galois/Counter Mode Protocol (GCMP, 192b)
  Robust Management Frame Protection (BIP-CMAC, BIP-GMAC)

Note: The access point must support AES as TKIP can only be used as the broadcast/multicast cipher.

Fast, secure roaming

  802.11r (FT)
  802.11k, v

Signature types

  Secure Hash Algorithm 1 (SHA-1) and Secure Hash Algorithm 2 (SHA-2)

Bit key types

  1024, 2048, and 4096 bit keys

QoS

  IEEE 802.11e and Wi-Fi Multimedia (WMM)
  Enhanced Distributed Channel Access (EDCA)
  QoS Basic Service Set (QBSS)

Table 3. Specifications

Item

Specifications

Display

  2.4-in. (6-cm) IPS color display with 240 x 320 pixel resolution

Dimensions (HxWxD)

  Phone: 5.2 x 2.2 x 0.7 in. (13.2 x 5.6 x 1.7 cm)
  Battery: 7.8 x 2.9 x .165 in. (10.15 x 4.17 x .42 cm)

Weight

  Device 4.5 oz (129 g), battery 1.4 oz (39 g), total = 5.9 oz (168 g)

Battery

  Rechargeable lithium ion 4.35V, 2060mAh smart battery (minimal capacity 3.8V, 2000mAh)
  A fully charged battery provides:
  Up to 11.5 hours of talk time
  Up to 145 hours of standby time

Note: For voice calling, battery hours are calculated by placing a call and measuring the time it takes for the battery to completely drain. Actual battery hours may vary depending on display and keypad activity, messaging from an XSI application, roaming events and scan mode, enabling of AI noise removal and use of a Bluetooth headset. Under normal usage, when guidelines for battery in the deployment guide are followed, battery hours should cover a typical work shift of eight hours.

Battery capacity will be reduced to 80% or less after 500 full charging cycles, therefore it is required to replace the Cisco Wireless Handset battery approximately every 18 to 24 months. ​

Input power

  Phone: 100 to 240 VAC, ~0.2A, and 50 to 60 Hz
  AC adapters (by geographical region)

Operating temperature

  Device: 14° to 122°F (-10° to 50°C)
  Battery: -4° to 140°F (-20° to 60°C)

Storage temperature

  Device: -22° to 140°F (-30° to 60°C)
  Battery: -4° to 113°F (-20° to 45°C)

Relative humidity

  10% to 95% (noncondensing)

Vibration

  1.5 Grms maximum, 0.1 in. (2.5 mm) double amplitude at 0.887 octaves per minute from 5-500-5 Hz sweep, and 10-minute dwell on three major peaks in each of the three major mutually perpendicular axes

Thermal shock

  -22°F (-30°C) 1 hour; 158°F (70°C) 1 hour

Altitude

  Certified for operation: 0 to 6500 ft (0 to 2 km)

Endurance

  Ingress Protection Standard IP54
  MIL-STD-810G Shock and Vibration procedures

Drop specs

  Withstand multiple drops onto concrete. 12 drops (6 faces, 4 edges, face, and bottom)

Headset

  Wireless: Bluetooth 5.4 (supports BLE and BLE Audio)
  Wired: 3.5 mm stereo headphone/microphone jack

Connector

  Magnetic USB 2.0 On The Go (OTG) connector

Table 4. Certification and compliance

Item

Specifications

Safety

  UL 60950-1
  CAN/CSA 60950-1
  IEC/EN 62368
  AS/NZS 62368
  IEC 60529 (IP 54)

Electromagnetic Compatibility and Electromagnetic Interference (EMC/EMI)

  47CFR Part 15 (CFR 47) Class B
  ICES-003 Class B
  EN 55032:2015+A11:2020 Class B
  EN 55035:2017+A11:2020 Class B
  EN 301 489-1
  EN 301 489-17
  CISPR 32 Class B

Telecom

  FCC Part 68, HAC
  CS-03, HAC
  AS/ACIF S004
  AS/ACIF S040
  NZ PTC 220
  Industry Standards: TIA-810 and TIA-920

Radio

  USA: FCC Part 15C, FCC Part 15E
  Canada: RSS-247
  ETSI: EN 300 328 , EN 301 893, EN303 687, EN300 440
  Australia and New Zealand: AS/NZS 4268

RF Exposure

  IEEE Std C95.1
  IEEE Std 1528
  EN IEC/IEEE 62209-1
  RSS-102
  IEC/EEE 61395-1
  EN 62209-2
  EN IEC 62311
  EN 50360
  EN 50566
  EN 50663
  EN 62479
  Radiocommunications (Electromagnetic Radiation- HumanExposure) Amendment Standard 2020
  AS/NZS 2772.2

Ordering information

Note:       All Cisco IP phones require the purchase of a phone technology license, regardless of the call protocol being used. Table 5 provides ordering information for the Cisco Wireless Phone 9821.

Table 5. Product ordering information

Item

Specifications

WP-9821-BUN-K9

Cisco Wireless Phone 9821, Bundle, Carbon Black

WP-9821-K9=

Cisco Wireless Phone 9821, Carbon Black - SPARE

WP-9821-BUN-CN-K9

Cisco Wireless Phone 9821, Bundle, Carbon Black- for China

WP-9821-DCHGR+PWR

Desk Charger w/Power Adapter/Regional Clip for 9821

WP-9821-DCHGR=

Desk Charger for Cisco Wireless Phone 9821 - SPARE

WP-9821-MCHGR+PWR

Multi Charger w/Power Supply/Regional Cord for 9821

WP-9821-MCHGR=

Multi Charger for Cisco Wireless Phone 9821 - SPARE

WP-9821-BATT=

Battery for Cisco Wireless Phone 9821 - SPARE

WP-9821-CASEHLST=

Plastic Holster Case for Cisco Wireless Phone 9821 - SPARE

WP-9821-CASELTHR=

Leather Case for Cisco Wireless Phone 9821 - SPARE

WP-9821-CASESIL=

Silicone Carry Case for Cisco Wireless Phone 9821 - SPARE

WP-9821-SWIVELCLP=

Replacement Swivel Clip for Wireless Phone 9821 Cases, 10 pcs - SPARE

WP-9821-LANYARD=

Lanyard for Cisco Wireless Phone 9821, 10 pcs - SPARE

WP-9821-BATTDOOR=

Replacement Battery Door for Wireless Phone 9821, 10 pcs - SPARE

WP-9821-CAB-MAG=

Power Cable USB-A / MAG used w/Wireless Phone 9821 - SPARE

WP-9821-CAB-DCHGR=

USB-A Power Cable used with Desk Charger for 9821 - SPARE

WP-9821-MCHGR-WMK=

Multi Charger Wall Mount Kit for Wireless Phone 9821 - SPARE

CP-PWR-ADPT10W-AR=

Cisco Power Adapter 10W, USBA, Argentina Clip - SPARE

CP-PWR-ADPT10W-AU=

Cisco Power Adapter 10W, USBA, Australia Clip - SPARE

CP-PWR-ADPT10W-BR=

Cisco Power Adapter 10W, USBA, Brazil Clip - SPARE

CP-PWR-ADPT10W-CN=

Cisco Power Adapter 10W, USBA, China Clip - SPARE

CP-PWR-ADPT10W-EU=

Cisco Power Adapter 10W, USBA, Europe/Swiss Clip - SPARE

CP-PWR-ADPT10W-IN=

Cisco Power Adapter 10W, USBA, India Clip - SPARE

CP-PWR-ADPT10W-KR=

Cisco Power Adapter 10W, USBA, Korea Clip - SPARE

CP-PWR-ADPT10W-NA=

Cisco Power Adapter 10W, USBA, North America/JP Clip - SPARE

CP-PWR-ADPT10W-UK=

Cisco Power Adapter 10W, USBA, United Kingdom Clip - SPARE

CP-PWR-PSU-90W=

Cisco Power Supply 90W for 9821 Multicharger, NoPwrCord - SPARE

CP-PWR-CORD-AP=

Power Cord, Asia Pacific - SPARE

CP-PWR-CORD-AR=

Power Cord, Argentina - SPARE

CP-PWR-CORD-AU=

Power Cord, Australia - SPARE

CP-PWR-CORD-BZ=

Power Cord, Brazil - SPARE

CP-PWR-CORD-CE=

Power Cord, Central Europe - SPARE

CP-PWR-CORD-CN=

Power Cord, China - SPARE

CP-PWR-CORD-JP=

Power Cord, Japan - SPARE

CP-PWR-CORD-KR=

Power Cord, Korea - SPARE

CP-PWR-CORD-NA=

Power Cord, North America - SPARE

CP-PWR-CORD-SA=

Power Cord, South Africa - SPARE

CP-PWR-CORD-SW=

Power Cord, Switzerland -SPARE

CP-PWR-CORD-TW=

Power Cord, Taiwan - SPARE

CP-PWR-CORD-UK=

Power Cord, United Kingdom - SPARE

Warranty

Cisco Wireless Phone 9821 is covered by a Cisco standard 1-year replacement warranty. Optional service agreement is available for the Cisco Wireless Phone 9821, desktop charger, and multicharger only, not for other accessories, such as batteries and carrying cases. The 9821 battery has a 90-day warranty.

Guidelines

     This product is not a medical device and should not be used to make clinical decisions. This product may use an unlicensed frequency band that is susceptible to interference from other devices or equipment, and does not guarantee the delivery of messages to a WLAN device.

     A moist cloth can be used for simple cleaning. For the healthcare environment, the Cisco Wireless Phone 9821 is specifically designed to withstand rigorous cleaning procedures, including the use of high-concentration alcohol solutions.

     Carry cases can help protect the phone and provide drop protection.

     The Cisco Wireless Phone 9821 was tested under controlled laboratory conditions with a rating of IP54 under IEC standard 60529. Splash, water, and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear. Users are expected to take care of the Cisco Wireless Phone 9821 and should not deliberately expose the device to a hostile environment of dust, splash, or water immersion. Do not attempt to charge a wet Cisco Wireless Phone 9821 or dock it on a desktop or multicharger. Liquid damage to the Cisco Wireless Phone 9821 is not covered under warranty.

     Use only batteries that are approved by Cisco. Use of unapproved batteries might be dangerous and will invalidate the warranty on your phone.

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