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EOL13506
Cisco announces the end-of-sale and end-of-life dates for the Cisco Prime Carrier Management, versions January 17, August 17, and October 18. The last day to order the affected product(s) is January 14, 2021. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for the Cisco Prime Carrier Management, versions January 17, August 17, and October 18
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
July 16, 2020 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
January 14, 2021 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
April 14, 2021 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
January 14, 2022 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
January 14, 2022 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
April 12, 2023 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
January 31, 2024 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| PRIME-CARMGMT-K9 |
Prime Suite (DCT Top Level Ordering Use Only - Physical) |
See Product Migration Options section for details. |
EPNM |
- |
| R-PRIME-CARMGMT-K9 |
Prime Suite (DCT Top Level Ordering Use Only - Electronic) |
See Product Migration Options section for details. |
EPNM |
- |
| CMA17-ASSURE-SBY |
Prime Carrier Management A17 Assurance Stanby Entitlement |
See Product Migration Options section for details. |
EPNM |
- |
| CMA17-EPN-SBY |
Prime Carrier Management A17 EPN Standby Entitlement |
See Product Migration Options section for details. |
EPNM |
- |
| CMA17ASSURE-K9 |
Prime Carrier Management August 17 Assurance Base |
See Product Migration Options section for details. |
EPNM |
- |
| CMA17ASSURE-LABK9 |
Prime Carrier Management August 17 Assurance Lab Application |
See Product Migration Options section for details. |
EPNM |
- |
| CMA17EPN-K9 |
Prime Carrier Management August 17 EPN Base |
See Product Migration Options section for details. |
EPNM |
- |
| CMA17EPN-LAB-K9 |
Prime Carrier Management August 17 EPN Lab Application |
See Product Migration Options section for details. |
EPNM |
- |
| CMJ17-ASSURE-SBY |
Prime Carrier Management January 17 Assurance Standby Ent |
See Product Migration Options section for details. |
EPNM |
- |
| CMJ17-EPN-SBY |
Prime Carrier Management January 17 - EPN Standby Ent |
See Product Migration Options section for details. |
EPNM |
- |
| CMJ17ASSURE-K9 |
Prime Carrier Management January 17 Assurance Base |
See Product Migration Options section for details. |
EPNM |
- |
| CMJ17ASSURE-LABK9 |
Prime Carrier Management January 17 Assurance Lab App |
See Product Migration Options section for details. |
EPNM |
- |
| CMJ17EPN-K9 |
Prime Carrier Management Suite January 17- EPN Base App |
See Product Migration Options section for details. |
EPNM |
- |
| CMJ17EPN-LAB-K9 |
Prime Carrier Management Suite January 17 - EPN Lab-No Prod |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18-ASSRUPG-SBY |
Prime Carrier Management M18 Assurance Standby Upg |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18-ASSURE-SBY |
Prime Carrier Management M18 Assurance Standby Entitlement |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18-EPN-SBY |
Prime Carrier Management M18 EPN Standby Entitlement |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18-EPN-UPG-SBY |
Prime Carrier Management M18 EPN Standby Entitlement Upg |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18ASSRUPGK9 |
Prime Carrier Management March 18 Assurance Base Upgrade |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18ASSRUPGLABK9 |
Prime Carrier Management M18 Assurance Lab Application Upg |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18ASSURE-K9 |
Prime Carrier Management March 18 Assurance Base |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18ASSURE-LABK9 |
Prime Carrier Management March 18 Assurance Lab Application |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18EPN-K9 |
Prime Carrier Management March 18 EPN Base |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18EPN-LAB-K9 |
Prime Carrier Management March 18 EPN Lab Application |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18EPN-LABUPG-K9 |
Prime Carrier Management M18 EPN Lab Application Upg |
See Product Migration Options section for details. |
EPNM |
- |
| CMM18EPN-UPG-K9 |
Prime Carrier Management M18 EPN Base Upg |
See Product Migration Options section for details. |
EPNM |
- |
| CMO18-ASSURE-SBY |
Prime Carrier Management O18 Assurance Standby Entitlement |
See Product Migration Options section for details. |
EPNM |
- |
| CMO18-EPN-SBY |
Prime Carrier Management O18 EPN Standby Entitlement |
See Product Migration Options section for details. |
EPNM |
- |
| CMO18ASSURE-K9 |
Prime Carrier Management October 18 Assurance Base |
See Product Migration Options section for details. |
EPNM |
- |
| CMO18ASSURE-LABK9 |
Prime Carrier Management October 18 Assurance Lab App. |
See Product Migration Options section for details. |
EPNM |
- |
| CMO18EPN-K9 |
Prime Carrier Management October 18 EPN Base |
See Product Migration Options section for details. |
EPNM |
- |
| CMO18EPN-LAB-K9 |
Prime Carrier Management October 18 EPN Lab Application |
See Product Migration Options section for details. |
EPNM |
- |
For more details on the migration, please refer to the end-of-life announcements for the Prime Carrier Management Suite Applications: Prime Central, Prime Network, Prime Performance Manager, Prime Provisioning and Prime Optical.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.