Have an account?

  •   Personalized content
  •   Your products and support

Need an account?

Create an account

Cisco Unified IP Phone 9971

NOTE: This product is no longer being sold.

View the End-of-Life Notice to learn: 

  • End-of-sale and end-of-life dates
  • What replacement products are available
  • Information about product support

Transform Collaboration with Video

Make decisions faster and enhance user experience with high-performance standard definition video communications from your phone.

The Cisco Unified IP Phone 9971 delivers high-quality, advanced interactive multimedia communications in a design that is both user- and eco-friendly.

Features and Capabilities

User Features

  • Standard-definition video* elevates and personalizes communications.
  • Large backlit, vibrant color display with touchscreen makes viewing easy.
  • Bluetooth 2.0 headset profiles add freedom at the desk.
  • Up to three Cisco Unified IP Color Key Expansion Modules add scalability of line and feature keys.
  • USB 2.0 ports support choice of compatible USB headsets from third party providers.

Administrator Features

  • Built-in 802.11a/b/g Wi-Fi radio reduces infrastructure costs of wiring at the desk.
  • Gigabit Ethernet switch ports deliver high-speed network connection and PC collocation for reduced infrastructure cost.
  • Reground and recyclable plastics provide an eco-friendly solution.
  • Power Save Plus option reduces power consumption up to 90 percent in off-hours.

*Requires purchase of a Cisco Unified Video Camera for video support.

Specifications at a Glance

Integral Switch 10/100/1000
Display Standard Definition, 640 x 480 pixel, 24-bit color
Codecs G.711a, G.711u, G.729a, G.729ab, G.722, iSAC and
Internet Low Bitrate Codec (iLBC)
KEM Support Up to 3 modules
Touchscreen Yes
Line Keys 6
Fixed Keys 12 (all models)

Improve Team Performance

Find out how you can optimize the value of IT investments with Cisco Unified IP Phones. (2.6 MB)

Learn How to Use It

View the features and functionality of the IP Phone 9900 Series in this tutorial.

Additional Resources

Contact Cisco

  • 1-800-553-6387
  • US/CAN | 5am-5pm PT