Friendly, efficient, personal call handling. Get fast access to available staff. Increase the personal touch for inbound callers.
The optional Cisco IP Phone 8851/8861 Key Expansion Module is designed for receptionists, administrative staff, managers, and executives. This accessory enhances your productivity, giving you single-button access to the people and calling features your staff need most.
Enjoy superior video and voice communications with bring-your-own-device integration.
The 8851/8861 Key Expansion Module gives you access to more line and feature keys than come standard with the 8851 and 8861 IP Phones.
With the module, you can customize additional line or feature keys for telephony features you use frequently. For example, speed dials give you one-button access to the colleagues and staff you collaborate with most often.
The module also supports shared-line appearances between administrative staff, knowledge workers, and managers. These appearances enable a more personal touch, increasing responsiveness in support of inbound callers.
The module supports both Session Line Mode (SLM) and Enhanced Line Mode (ELM) user experiences. ELM support makes 8800 Series IP Phones a good fit for staff who currently have Cisco IP Phone 7900 Series and would like to take advantage of 8800 benefits.
Generally available August 2017. Contact your Cisco representative for further details.
|User experience modes||SLM, ELM|
|Physical-programmable line and feature keys||14 per module; additional 14 via software page 2 key|
|Total programmable line and feature keys||28 per module; adds up to 84 in 3-module configuration|
|Characters per key||Each key presents up to 21 (idle); up to 14 (active call)|
|Number of key modules supported||8851: Up to 2
8861: Up to 3
|Power||Power over Ethernet (PoE), Power cube|
|Display||Two displays/module; Each 3.5 inch (89 mm) color, 320x480 pixel, backlit, antiglare|
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