Cisco Collaboration Systems Release Compatibility Matrix

The following information is provided in the matrix:

For complete compatibility information between components, including backwards compatibility, locate product specific compatibility documents here.

Not all Collaboration System product release versions may be available at the same time. For latest product version availability, see individual product support pages at, Support and Downloads.

Release CSR 12.0/12.1 CSR 11.5/11.6 CSR 11.0/11.1 CSR 10.6 CSR 10.5
Component Minimum Version Recommended Versions Comment Minimum Version Recommended Versions Comment Minimum Version Recommended Versions Comment Minimum Version Recommended Versions Comment Minimum Version Recommended Versions Comment
Call Control
Cisco Unified Communications Manager 12.0(1)SU1 Software Download

Product Compatibility Matrix

Deploying Push Notifications
11.5(1)SU5 Software Download

Deploying Push Notifications
11.0(1) 11.0(1a)SU1 Software Download 10.5(2) Software Download 10.5(1) 10.5(1)
Cisco Unified Communications Manager IM and Presence Service 12.0(1) Software Download

Product Compatibility Matrix
11.5(1)SU5 Software Download 11.0(1) Software Download 10.5(2) Software Download 10.5(1) 10.5(1)
Cisco Business Edition 6000H, 6000M 12.0(1) Software Download

Release Notes
11.6(1) Software Download

Release Notes
11.0 Software Download

Release Notes
10.6 10.6 Software Download

Release Notes
10.5(1) 10.5(1)
Cisco Business Edition 6000S 12.0(1) Software Download

Release Notes
11.6(1) Software Download

Release Notes
11.0 Software Download

Release Notes
10.6 10.6 Software Download

Release Notes
10.5(1) 10.5(1)
Cisco Business Edition 7000H, 7000M 12.0(1) Software Download

Release Notes
11.6(1) Software Download

Release Notes
11.0 Software Download

Release Notes
10.6 10.6 Software Download

Release Notes
10.5(1) 10.5(1)
Cisco Unified Communications Manager Express 12.1 (IOS XE 16.7.1) Software Download

Product Compatibility Information

Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix
11.6 (IOS 15.6(3)M1/IOS XE Denali 16.3.3) Software Download 10.5(1)/IOS 15.4(3)M Software Download 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1 Software Download 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1
Cisco Unified Survivable Remote Site Telephony 12.1 (IOS XE 16.7.1) Software Download

Product Compatibility Matrix

Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix
11.6 (IOS 15.6(3)M1/IOS XE Denali 16.3.3) Software Download 10.5(1)/IOS 15.4(3)M Software Download 10.5(1)/IOS 15.4(3)M1 Software Download 10.0(1)/IOS 15.1(4)M7 10.0(1)/IOS 15.3(3)M3 or 15.4(1)T1
Contact Center
Cisco Unified Contact Center Enterprise 11.6(1) 11.6(1) Software Download

Product Compatibility Matrix
11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.5(1) 10.5(1) Software Download 10.0(1) 10.5(1)
Cisco Unified Contact Center Express 11.6(1) 11.6(1) Software Download

Product Compatibility Matrix
11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.0(1) 10.6(1) Software Download 10.0(1) 10.5(1)
Cisco Packaged Contact Center Enterprise 11.6(1) 11.6(1) Software Download 11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.5(1) 10.5(2) Software Download 10.5(1) 10.5(1)
Cisco Unified Intelligence Center 11.6(1) 11.6(1) Software Download 11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.5(1) 10.5(1) Software Download 10.0(1) 10.5(1)
Cisco MediaSense (EOS) 11.5 SU1 11.5 SU1 End-of-Sale

Software Download
11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.5(1) 10.5(1) Software Download 10.0(1) 10.5(1)
Cisco Finesse 11.6(1) 11.6(1) Software Download 11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.5(1) 10.5(1) Software Download 10.5(1) 10.5(1)
Cisco SocialMiner 11.6(1) 11.6(1) Software Download 11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.6(1) 10.6(1) Software Download 10.0(1) 10.5(1)
Cisco Unified IP Interactive Voice Response (IVR) 11.6(1) 11.6(1) Software Download 11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.6(1) 10.6(1) Software Download 10.0(1) 10.5(1)
Cisco Unified Customer Voice Portal 11.6(1) 11.6(1) Software Download 11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.5(1) 10.5(1) Software Download 10.0(1) 10.5(1)
Cisco Virtualized Voice Browser 11.6(1) 11.6(1) Software Download
Cisco Unified Intelligent Contact Management Enterprise 11.6(1) 11.6(1) Software Download
Cisco Unified E-Mail Interaction Manager (EOS) 11.6(1) 11.6(1) End-of-Sale

Software Download
11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 9.0(2) 9.0(2) Software Download 9.0(2) 9.0(2)
Cisco Unified Web Interaction Manager (EOS) 11.6(1) 11.6(1) End-of-Sale

Software Download
11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 9.0(2) 9.0(2) Software Download 9.0(2) 9.0(2)
Cisco Unified Workforce Optimization 11.5(1) 11.5(1) Software Download 11.5(1) 11.5(1) Software Download 11.0(1) 11.0(1) Software Download 10.5(1) 10.5(1) Software Download 10.5(1) 10.5(1)
Conferencing
Cisco Meeting Server 1000 and Acano X-series 2.3.3 Software Download 2.1.3 Software Download
Cisco Meeting Server 2000 2.3.2 Software Download
Cisco Meeting App (iOS) 1.10.21 Software Download
Cisco Meeting App (MacOS and Windows) 1.10.24 Software Download 1.9 Software Download
Cisco Meeting Management 1.0 Software Download
Cisco Unified MeetingPlace (EOS) End-of-Sale End-of-Sale 8.6(2) Software Download 8.6 Software Download 8.6
Cisco TelePresence Management Suite 15.6 Software Download

Product Interoperability Database
15.4 Software Download 15.0(1) 15.1 Software Download 14.5 14.6 Software Download 14.2 14.4
Cisco TelePresence Management Suite Provisioning Extension 1.11 Software Download

Product Interoperability Database
1.9 Software Download 1.5 1.6 Software Download 1.3 1.4 Software Download 1 1.2
Cisco TelePresence Management Suite Extension for Microsoft Exchange 5.6 Software Download

Product Interoperability Database
5.4 Software Download 5.0 5.1 Software Download 4.1 Software Download 4.0
Cisco TelePresence Server (EOS) 4.4(1.24) End-of-Sale
Software Download

Product Interoperability Database
4.4(1) Software Download 4.2MR1 Software Download 4 4.1 Software Download 3.1 4.0
Cisco TelePresence Manager (EOS) End-of-Sale End-of-Sale End-of-Sale 1.9.5 Software Download
Cisco TelePresence Server on Virtual Machine (EOS) 4.4(1.24) End-of-Sale
Software Download

Product Interoperability Database
4.4(1) Software Download 4.2MR1 Software Download 4 4.1 Software Download
Cisco TelePresence Server on Multiparty Media 820 (EOS) 4.4(1.24) End-of-Sale
Software Download

Product Interoperability Database
4.4(1) Software Download 4.2MR1 Software Download
Cisco Multiparty Media 400v (EOS) End-of-Sale
September 29, 2015
Software Download

Product Interoperability Database
4.4(1) End-of-Sale Date:
September 29, 2015


Software Download
4.2MR1 End-of-Sale Date:
September 29, 2015


Software Download
4 4.1 Software Download
Cisco TelePresence Content Server (EOS) 7.2.1 End-of-Sale
Software Download

Product Interoperability Database
7.1 Software Download 7.0 Software Download 6.1 6.2 Software Download
Cisco TelePresence Conductor (EOS) XC4.3.3 End-of-Sale
Software Download

Product Interoperability Database
XC4.2 Software Download XC4.0 XC4.1 Software Download XC2.4 XC3.0 Software Download XC1.1 XC2.3
Cisco TelePresence MCU 4200 Series (EOS) End-of-Sale End-of-Sale 4.5(1.71) Software Download 4.5 Software Download
Cisco TelePresence MCU 4500 Series (EOS) End-of-Sale End-of-Sale 4.5(1.71) Software Download 4.5 Software Download 4.4 4.5
Cisco TelePresence MCU 5300 Series (EOS) 4.5(1.97) End-of-Sale
Software Download

Product Interoperability Database
4.5(1.89) Software Download 4.5(1.71) Software Download 4.5 Software Download 4.4 4.5
Cisco TelePresence MCU MSE 8420 (EOS) End-of-Sale End-of-Sale 4.5(1.71) Software Download 4.5 Software Download
Cisco TelePresence MCU MSE 8510 (EOS) 4.5(1.97) End-of-Sale
Software Download

Product Interoperability Database
4.5(1.89) Software Download 4.5(1.71) Software Download 4.5 Software Download
Enterprise Edge
Cisco TelePresence Video Communication Server X8.11 Software Download

Product Interoperability Database
X8.9(1) Software Download X8.6 X8.7.1 Software Download X8.5 Software Download 8.1.1 8.2.1
Cisco Expressway Series X8.11 Software Download

Product Interoperability Database
X8.9(1) Software Download X8.6 X8.7.1 Software Download X8.5 Software Download 8.1.1 8.2.1
Cisco Unified Border Element For Cisco 2900 & 3900 Series ISR:
15.7(3)M

For Cisco 4300 & 4400 Series ISR:
IOS XE Fuji 16.8.1

For Cisco ASR Series:
IOS XE Fuji 16.8.1
Software Download For Cisco 2900 & 3900 Series ISR:
15.6(3)M1

For Cisco 4300 & 4400 Series ISR:
IOS XE Denali 16.3.3 or
XE 3.16 S5

For Cisco ASR Series:
IOS XE Denali 16.3.3
Use XE 3.16 S5 if using Unified CM controlled transcoders.
Software Download
For Cisco 2900 & 3900 Series ISR:
15.5(2)T1

For Cisco 4300 & 4400 Series ISR:
IOS-XE 3.15.1S

For Cisco ASR Series:
IOS XE 3.15.1S
For Cisco 2900 & 3900 Series ISR:
15.5(3)M2

For Cisco 4300 & 4400 Series ISR:
IOS XE 3.16.2S

For Cisco ASR Series:
IOS XE 3.16.2S
Software Download For Cisco ISR Series: 15.4(3)M1

For Cisco ASR Series: IOS XE 3.13 or 15.4(3)M1
Software Download For Cisco ISR Series: 3.11.0S

For Cisco ASR 1000 Series: IOS XE 3.10 or 15.3(3)S1
For Cisco ISR Series: 15.3(3)M3 or 15.4(1)T1

For Cisco ASR Series: IOS XE 3.10 or 15.3(3)S2
Server Applications
Cisco Emergency Responder 12.0(1) Software Download 11.5(1) 11.5(2) Software Download 11.0(1) Software Download 10.5(1) Software Download 10.0.1 10.0.2
Cisco Paging Server 12.0(1) Software Download 11.5(1) Software Download 11.0(1) Software Download 9.1.1 Software Download 8.5 9.1.1
Cisco Unified Attendant Console Standard 12.0(1) 12.0(3) Software Download 11.0(2) 11.0(3) Version 11.0(3) requires Unified CM Version 11.5(1.13032-4) or later.
Version 11.0(2) requires Unified CM Version 11.5(1.13032-4) or later (earlier builds can deploy COP file to address CSCva87971. Cisco Unified Attendant Console Advanced server patch (included with software download) must be applied.

Software Download
11.0(1) 11.0(3) Software Download 10.6(1) 10.6(1) Software Download 10.5 10.5(1)
Cisco Unified Attendant Console Advanced 11.0(2) 12.0(2) Software Download

OVA Download
11.0(1) 11.0(2) Version 11.0(2) requires Unified CM Version 11.5(1.13032-4) or later.
Version 11.0(1) requires Unified CM Version 11.5(1.13032-4) or later (earlier builds can deploy COP file to address CSCva87971. Cisco Unified Attendant Console Advanced server patch (included with software download) must be applied.
Software Download

OVA Download
11.0(1) 11.0(2) Software Download

OVA Download
10.5(1) 10.5(2) Software Download

OVA Download
10.5 10.5(1)
Cloud and Hybrid Services
Cisco Webex Teams (formerly Cisco Spark) NA Message, Meet, Call

Supported Devices and Applications
NA Message, Meet, Call NA Message, Meet, Call
Cisco Webex Devices (formerly Cisco Spark Devices) NA Supported Devices and Applications
Cisco Webex Board (formerly Cisco Spark Board) NA Supported Devices and Applications
Cisco Webex Hybrid Services (formerly Cisco Spark Hybrid Services) NA Hybrid Services Calendar

Hybrid Services Call
NA Hybrid Services Calendar

Hybrid Services Call
NA Hybrid Services Calendar

Hybrid Services Call
Cisco Directory Connector NA Hybrid Services Directory NA Hybrid Services Directory NA Hybrid Services Directory
Cisco Expressway Series X8.11 Software Download

Product Interoperability Database
X8.9(1) Software Download X8.7.1 Software Download
Cisco Webex Meetings for Cisco Collaboration Meeting Rooms (CMR) Hybrid WBS32 Software Download WBS30 WBS31 Software Download WBS29.11 WBS30 Software Download WBS29.8 WBS29.11 Software Download
Cisco Webex Meetings WBS32 Software Download WBS30 WBS31 Software Download WBS29.11 WBS30 Software Download WBS29.11 Software Download WBS29.6 WBS29.6
Cisco Webex Meetings Server 3.0 Software Download 2.7MR2 Software Download 2.5 2.6 Software Download 2.5 Software Download 1.5MR5 2.0 MR9
Cisco Show and Share (EOS) 5.6.3 End-of-Sale
Software Download
5.6.3 End-of-Sale
Software Download
5.5 Software Download 5.5 Software Download
Voicemail and Messaging
Cisco Unity Connection 12.0(1) Software Download 11.5(1)SU2 Software Download 11.0(1) 11.0(1a) Software Download 10.5(2) Software Download 10.0(1) 10.5(1)
Cisco Unity Connection Survivable Remote Site Voicemail 12.0 Software Download 11.5(1) Software Download 10.5(2) Software Download 10.5(2) Software Download 10.0(1) 10.5(1)
Cisco Unity Express 9.0(5) Software Download

Product Compatibility Matrix
9.0 Software Download 8.6(9) Software Download 8.6(9) Software Download 8.6(6) 8.6(9)
Endpoints
Cisco DX70, Cisco Webex DX80 10.2(5)ES or
CE 9.2.3
10.2(5)ES or
CE 9.4.0
Software Download

Product Interoperability Database
10.2(5) or
CE 8.3(1)
Software Download 10.2(5) Software Download 10.2(3) Software Download 10.2.1 10.2(3)
Cisco DX650 (EOS) 10.2(5)ES End-of-Sale
Software Download

Product Interoperability Database
10.2(5) End-of-Life
Software Download
10.2(5) Software Download 10.2(3) Software Download 10.0.1 10.2(3)
Cisco Webex Room Kit (formerly Cisco Spark Room Kit) CE 9.1.3 CE 9.4.0 Software Download
Cisco Webex Room Kit Plus (formerly Cisco Spark Room Kit Plus) CE 9.1.3 CE 9.4.0 Software Download
Cisco TelePresence System EX60 (EOS) TC 7.3.13 End-of-Sale
Software Download

Product Interoperability Database
TC 7.3 End-of-Sale
Software Download
TC 7.3 Software Download TC 7.3 Software Download TC 7.0.1 TC 7.2
Cisco TelePresence System EX90 (EOS) TC 7.3.13 End-of-Sale
Software Download

Product Interoperability Database
TC 7.3 Software Download TC 7.3 Software Download TC 7.3 Software Download TC 7.0.1 TC 7.2
Cisco TelePresence System 500-32 (EOS) TX 6.1 End-of-Sale
Software Download

Product Interoperability Database
TX 6.1 End-of-Sale
Software Download
TX 6.1 Software Download TX 6.1 Software Download TX 6.1 TX 6.1
Cisco TelePresence System 500-37 (EOS) CTS 1.10 End-of-Sale
Software Download

Product Interoperability Database
CTS 1.10 End-of-Sale
Software Download
CTS 1.10 End-of-Sale
Software Download
CTS 1.10 End-of-Sale
Software Download
CTS 1.10 CTS 1.10 End-of-Sale
Cisco TelePresence IX5000 8.3.0(25) Software Download

Product Software Compatibility

Product Interoperability Database
8.2 Software Download 8.1 Software Download 8.0(1) Software Download
Cisco TelePresence Profile Series (EOS) TC 7.3.13 End-of-Sale
Software Download

Product Interoperability Database
TC 7.3 End-of-Sale
Software Download
TC 7.3 Software Download TC 7.3 Software Download TC 7.1.1 TC 7.2
Cisco TelePresence MX Series CE 9.1 CE 9.4.0 Software Download

Product Interoperability Database
CE 8.3(1) Software Download TC 7.3 CE 8.0 Software Download TC 7.3 Software Download TC 7.1.1 TC 7.2
Cisco TelePresence SX Series CE 9.1 CE 9.4.0 Software Download

Product Interoperability Database
CE 8.3(1) Software Download TC 7.3 CE 8.0 Software Download TC 7.3 Software Download TC 7.1.1 TC 7.2
Cisco TelePresence System 1100 (EOS) CTS 1.10 End-of-Sale
Software Download

Product Interoperability Database
CTS 1.10 End-of-Sale
Software Download
CTS 1.10 Software Download CTS 1.10 Software Download CTS 1.10 CTS 1.10
Cisco TelePresence Integrator C Series (EOS) TC 7.3.13 End-of-Sale
Software Download

Product Interoperability Database
TC 7.3 End-of-Sale
Software Download
TC 7.3 Software Download TC 7.3 Software Download TC 7.1.1 TC 7.2
Cisco TelePresence System 1000 (EOS) CTS 1.10 End-of-Support:
may work though not actively supported
Software Download

Product Interoperability Database
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 CTS 1.10 End-of-Sale:
may work though not actively supported
Cisco TelePresence System 1300 65 (EOS) CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download

Product Interoperability Database
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 CTS 1.10 End-of-Sale:
may work though not actively supported
Cisco TelePresence TX1300 47 (EOS) TX 6.1 End-of-Sale:
may work though not actively supported
Software Download

Product Interoperability Database
TX 6.1 End-of-Sale:
may work though not actively supported
Software Download
TX 6.1 End-of-Sale:
may work though not actively supported
Software Download
TX 6.1 End-of-Sale:
may work though not actively supported
Software Download
TX 6.1 TX 6.1 End-of-Sale:
may work though not actively supported
Cisco TelePresence System 3000 Series (EOS) CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download

Product Interoperability Database
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 CTS 1.10 End-of-Sale:
may work though not actively supported
Cisco TelePresence System 3200 Series (EOS) CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download

Product Interoperability Database
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 End-of-Sale:
may work though not actively supported
Software Download
CTS 1.10 CTS 1.10 End-of-Sale:
may work though not actively supported
Cisco TelePresence SpeakerTrack 60 TC 7.3.13 Software Download TC 7.3.3 Software Download TC 7.3.3 Software Download TC 7.3 Software Download TC 7.1.1 TC 7.2
Cisco TelePresence Precision 60 Camera TC 7.3.13 Software Download TC 7.3.3 Software Download TC 7.3.3 Software Download TC 7.3 Software Download TC 7.1.1 TC 7.2
Cisco TelePresence Touch 10 TC 7.3.13 Software Download TC 7.3 Software Download 10.3.1 Software Download 10.3.1 Software Download
Cisco Unified SIP Phone 3905 9.4(1)SR2 Software Download 9.4(1)SR2 Software Download 9.4(1)SR1 Software Download 9.4(1)SR1 Software Download 9.4(1) 9.4(1)
Cisco Unified IP Phone 6901 9.3(1)SR2 Software Download 9.3(1)SR2 Software Download 9.3(1)SR2 Software Download 9.3(1)SR2 Software Download 9.3(1)SR1 9.3(1)SR1
Cisco Unified IP Phone 6911 (EOS) 9.3(1)SR2 End-of-Sale
Software Download
9.3(1)SR2 End-of-Sale
Software Download
9.3(1)SR2 Software Download 9.3(1)SR2 Software Download 9.3(1)SR1 9.3(1)SR1
Cisco Unified IP Phone 6921 (EOS) 9.4(1)SR3 End-of-Sale
Software Download
9.4(1)SR3 End-of-Sale
Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Software Download SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Software Download SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Cisco Unified IP Phone 6941 (EOS) 9.4(1)SR3 End-of-Sale
Software Download
9.4(1)SR3 End-of-Sale
Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Software Download SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Software Download SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Cisco Unified IP Phone 6961 (EOS) 9.4(1)SR3 End-of-Sale
Software Download
9.4(1)SR3 End-of-Sale

Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Software Download SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Software Download SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Cisco Unified IP Phone 6945 (EOS) 9.4(1)SR3 End-of-Sale
Software Download
9.4(1)SR3 End-of-Sale

Software Download
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
Software Download SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
Software Download SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)
SIP Firmware 9.4(1)
SCCP Firmware 9.4(1)SR1
Cisco IP Phone 7811, 7821, 7841, 7861 12.1(1) Software Download 11.7(1) Software Download 11.0(1) Software Download 10.2(1)SR1 Software Download Firmware 10.1(1)SR1 Firmware 10.1(1)SR1
Cisco IP Conference Phone 7832 12.1(1) Software Download
Cisco Unified IP Conference Station 7936 (EOS) 3.3(2.1) End-of-Support:
may work though not actively supported
Software Download
3.3(2.1) End-of-Support:
may work though not actively supported
Software Download
3.3(2.1) End-of-Support:
may work though not actively supported
Software Download
3.3(2.1) End-of-Support:
may work though not actively supported
Software Download
3.3(2.1) End-of-Support:
may work though not actively supported
Cisco Unified IP Conference Station 7937G (EOS) 1.4(5) End-of-Sale1
Software Download
1.4(5) End-of-Sale1

Software Download
1.4(5) End-of-Sale1
Software Download
1.4(5) End-of-Sale1
Software Download
1.4(5) End-of-Sale1
Cisco Unified IP Phone 7906G (EOS) 9.4(2)SR3 End-of-Support:
may work though not actively supported
Software Download
9.4(2)SR3 End-of-Support:
may work though not actively supported
Software Download
9.4(2) End-of-Support:
may work though not actively supported
Software Download
9.4(2) End-of-Support:
may work though not actively supported
Software Download
9.3(1)SR4 End-of-Support:
may work though not actively supported
Cisco Unified IP Phone 7911G (EOS) 9.4(2)SR3 End-of-Support:
may work though not actively supported
Software Download
9.4(2)SR3 End-of-Support:
may work though not actively supported
Software Download
9.4(2) End-of-Sale1
Software Download
9.4(2) End-of-Sale1
Software Download
9.3(1)SR4 End-of-Sale1
Cisco Unified IP Phone 7931G (EOS) 9.4(2)SR2 End-of-Sale1
Software Download
9.4(2)SR2 End-of-Sale1
Software Download
9.4(2) End-of-Sale1
Software Download
9.4(2) End-of-Sale1
Software Download
9.3(1)SR4 End-of-Sale1
Cisco Unified IP Phone 7941G, 7961G (EOS) 9.4(2)SR3 End-of-Support:
may work though not actively supported
Software Download
9.4(2)SR3 End-of-Support
may work though not actively supported
Software Download
9.4(2) End-of-Support:
may work though not actively supported
Software Download
9.4(2) End-of-Support:
may work though not actively supported
Software Download
9.3(1)SR4 End-of-Support:
may work though not actively supported
Cisco Unified IP Phone 7942G, 7962G (EOS) 9.4(2)SR3 End-of-Sale1
Software Download
9.4(2)SR3 End-of-Sale1

Software Download
9.4(2) End-of-Sale1
Software Download
9.4(2) End-of-Sale1
Software Download
9.3(1)SR4 End-of-Sale1
Cisco Unified IP Phone 7945G, 7965G, 7975G 9.4(2)SR3 Software Download 9.4(2)SR3 Software Download 9.4(2) Software Download 9.4(2) Software Download 9.3(1)SR4
Cisco Unified IP Phone 7985G (EOS) 4.1(7) End-of-Support:
may work though not actively supported
Software Download
4.1(7) End-of-Support:
may work though not actively supported
Software Download
4.1(7) End-of-Support:
may work though not actively supported
Software Download
4.1(7) End-of-Support:
may work though not actively supported
Software Download
4.1(7) End-of-Support:
may work though not actively supported
Cisco Unified IP Phone Expansion Module 7915 (EOS) 1.0(4.2) End-of-Sale
Software Download
1.0(4.2) End-of-Sale
Software Download
1.0(4.2) End-of-Sale
Software Download
1.0(4.2) End-of-Sale
Software Download
1.0(4.2) End-of-Sale
Cisco Unified IP Phone Expansion Module 7916 1.0(4.2) Software Download 1.0(4.2) Software Download 1.0(4.2) Software Download 1.0(4.2) Software Download 1.0(4.2)
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, 7926G (EOS) SCCP: 1.4(8) End-of-Sale
Software Download
SCCP: 1.4(8) End-of-Sale
Software Download
1.4(6) Software Download 1.4(6) Software Download 1.4(5)SR1
Cisco IP Phone 8841, 8851, 8851NR, 8861 12.1(1) Software Download 11.7(1) Software Download 11.0(1) Software Download 10.2.2 Software Download 10.2.1 10.2.1
Cisco IP Phone 8800 Key Expansion Module 12.1(1) Software Download
Cisco IP Phone 8811 12.1(1) Software Download 11.7(1) Software Download 11.0(1) Software Download 10.2(2) Software Download
Cisco Wireless IP Phone 8821, 8821-EX 11.0(3) Software Download 11.0(3) Software Download
Cisco IP Phone 8845, 8865, 8865NR 12.1(1) Software Download 11.7(1) Software Download 11.0(1) Software Download
Cisco Unified IP Conference Phone 8831 10.3(1)SR4 Software Download 10.3(1)SR3 Software Download 9.3(4) Software Download 9.3(4) Software Download 9.3(3) 9.3(3)
Cisco IP Conference Phone 8832 12.1(1) Software Download
Cisco Unified IP Phone 8941 (EOS) 9.4(2)SR3 End-of-Sale
Software Download
9.4(2)SR3 End-of-Sale
Software Download
9.4(2) End-of-Sale
Software Download
9.4(2) End-of-Sale
Software Download
Firmware 9.4(1) Firmware 9.4(1) End-of-Sale
Cisco Unified IP Phone 8945 (EOS) 9.4(2)SR3 End-of-Sale
Software Download
9.4(2)SR3 End-of-Sale
Software Download
9.4(2) End-of-Sale
Software Download
9.4(2) End-of-Sale
Software Download
Firmware 9.4(1) Firmware 9.4(1) End-of-Sale
Cisco Unified IP Phone 8961 (EOS) 9.4(2)SR3 End-of-Sale
Software Download
9.4(2)SR3 End-of-Sale
Software Download
9.4(2) End-of-Sale
Software Download
9.4(2) End-of-Sale
Software Download
Firmware 9.4(1) Firmware 9.4(1) End-of-Sale
Cisco Unified IP Phone 9951, 9971 (EOS) 9.4(2)SR3 End-of-Sale
Software Download
9.4(2)SR3 End-of-Sale
Software Download
9.4(2) Software Download 9.4(2) Software Download Firmware 9.4(1) Firmware 9.4(1)
Cisco Jabber for Android 12.0(0) Software Download

Google Play Store Download
11.8 Software Download

Google Play Store Download
11.5 Software Download 10.5 10.6 Software Download 9.6 10.5
Cisco Jabber for iPhone and iPad 12.0(1) Software Download

Apple App Store Download
11.8(1)MR Software Download

Apple App Store Download
11.5 Software Download 10.5 10.6 Software Download 9.6 10.5
Cisco Jabber for Mac 12.0(0) Software Download 11.8 Software Download 11.5 Software Download 10.5 10.6 Software Download 8.6 10.5
Cisco Jabber for Windows 12.0(0) Software Download 11.8 Software Download 11.5 Software Download 10.5 10.6 Software Download 9 10.5
Cisco Jabber Softphone for VDI - Windows (formerly Cisco Virtualization Experience Media Edition for Windows) 12.0 Software Download 11.8 Software Download 11.5 11.5 Software Download 10.6 Software Download 9.7 9.7
Cisco Virtualization Experience Media Edition for SUSE Linux 11.9 Software Download 11.8 Software Download 11.5 11.5 Software Download 10.6 Software Download
Cisco Jabber Guest 11.1(2) Software Download 10.6(11) Software Download 10.6(7) Software Download 10.5 Software Download 10 10
Cisco Jabber Software Development Kit 11.8.2 Software Download 11.8 Software Download 11.0 Software Download 9.3 Software Download
Cisco IP Communicator 8.6(6) Software Download 8.6(6) Software Download 8.6(4) Software Download 8.6(4) Software Download 8.6.4 8.6.4
Cisco Webex Meetings for Android 9.13.0 Software Download 9.1 Software Download 6.5 Software Download 6.5 Software Download
Cisco Webex Meetings for iPad and iPhone 9.13.0 Software Download 9.1 Software Download 6.6 Software Download 6.6 Software Download
Service Management
Cisco Prime License Manager 11.5SU2 Software Download 11.5 Software Download 11.0(1) Software Download 10.5(2) Software Download 10.5(1) 10.5(1)
Cisco Prime Collaboration (Provisioning) 12.5 Software Download

Supported Devices
11.6 Software Download 11.1 11.1 Software Download 10.6 Software Download 9.5 10.5(1)
Cisco Prime Collaboration (Assurance and Analytics) 12.1 Software Download

Supported Devices
11.6 Software Download 11.1 Software Download 10.6 Software Download 9.5 10.5(1)
Cisco Prime Collaboration (Deployment) 12.0(1) Software Download 11.5(3) Software Download 10.6 Software Download 10.5(2) Software Download 10.5(1) 10.5(1)
Communication Gateways
Cisco Unified Survivable Remote Site Telephony Manager 11.5 Software Download

Product Compatibility Information
11.5 Software Download 11.5 Software Download 15.5.2T Software Download 15.4(3)M1 Software Download
Cisco Unified SIP Proxy 9.1.6 Software Download 9.1.2 Software Download 9.0.1 9.1.1 Software Download
Cisco VG202 Analog Voice Gateway (EOS) 15.1(4)M12a End-of-Sale
Software Download
15.1(4)M10 End-of-Sale
Software Download
15.1(4)M10 End-of-Sale
Software Download
SIP/MGCP/H.323: 15.01(1)M Secure SCCP 15.1(4)M Software Download SIP/MGCP/H.323: 15.01(1)M Secure SCCP 15.1(4)M SIP/MGCP/H.323: 15.01(1)M Secure SCCP 15.1(4)M
Cisco VG204 Analog Voice Gateway (EOS) 15.1(4)M12a End-of-Sale
Software Download
15.1(4)M10 End-of-Sale
Software Download
15.1(4)M10 End-of-Sale
Software Download
SIP/MGCP/H.323 15.01(1)M Secure SCCP 15.1(4)M Software Download SIP/MGCP/H.323 15.01(1)M Secure SCCP 15.1(4)M SIP/MGCP/H.323 15.01(1)M Secure SCCP 15.1(4)M
Cisco VG202XM Analog Voice Gateway 15.5.1T4 Software Download 15.5.1T Software Download 15.5.1T Software Download 15.4(3)M1 Software Download 15.3.2T 15.3(3)M3 or 15.4(1)T1
Cisco VG204XM Analog Voice Gateway 15.7.3M Software Download 15.5.2T Software Download 15.5.2T Software Download 15.4(3)M1 Software Download 15.3.2T 15.3(3)M3 or 15.4(1)T1
Cisco VG224 Analog Voice Gateway (EOS) 15.1(4)M12a End-of-Sale
Software Download
15.1(4)M10 End-of-Sale
Software Download
15.1(4)M10 End-of-Sale
Software Download
15.1(4)M10 Software Download SIP/MGCP/H.323: 15.01(1)M Secure SCCP: 15.1(4)M7 15.1(4)M10
Cisco VG248 48-Port Analog Voice Gateway (EOS) 1.3(2) End-of-Support
Software Download
1.3(2) End-of-Support
Software Download
1.3(2) End-of-Support
Software Download
1.3(2) End-of-Support
Software Download
1.3(2) 1.3(2)
Cisco VG310 Analog Voice Gateway 15.7.3M Software Download 15.5.2T Software Download 15.5.2T Software Download 15.4(3)M Software Download 15.4(3)M
Cisco VG320 Analog Voice Gateway 15.7.3M Software Download 15.5.2T Software Download 15.5.2T Software Download 15.4(3)M Software Download 15.4(3)M
Cisco VG350 Analog Voice Gateway 15.7.3M Software Download 15.5.2T Software Download 15.5.2T Software Download 15.2(4)M Software Download 15.2(4)M
Cisco ATA 187 Analog Telephone Adapter (EOS) 9.2(3) End-of-Sale
Software Download
9.2(3) End-of-Sale
Software Download
9.2(3) Software Download 9.2(3) Software Download 9.3.1 9.3.1
Cisco ATA 190 Analog Telephone Adapter 1.2(2) Software Download
Cisco ASR 1000 Series Aggregation Services Routers IOS XE Fuji 16.8.1 Software Download IOS XE Denali 16.3.3 Software Download IOS XE 3.15.1S Software Download
Cisco 2800 Series Integrated Services Routers (EOS) 15.1(4)M12a End-of-Support
Software Download
15.1(4)M10 End-of-Support
Software Download
15.1(4)M10 Software Download
Last date of support for Integrated Services Routers G1: October 31, 2016. Last date of software maintenance release for Cisco IOS Software Release 15.1(4)M: April 1, 2014. See EOS notices for more.
15.1(4)M9 Software Download
Last date of support for Integrated Services Routers G1: October 31, 2016. Last date of software maintenance release for Cisco IOS Software Release 15.1(4)M: April 1, 2014. See EOS notices for more.
15.1(4)M8 15.1(4)M9 Last date of support for Integrated Services Routers G1: October 31, 2016. Last date of software maintenance release for Cisco IOS Software Release 15.1(4)M: April 1, 2014. See EOS notices for more.
Cisco 3800 Series Integrated Services Routers (EOS) 15.1(4)M12a End-of-Support
Software Download
15.1(4)M10 End-of-Support Software Download 15.1(4)M10 Software Download
Last date of support for Integrated Services Routers G1: October 31, 2016. Last date of software maintenance release for Cisco IOS Software Release 15.1(4)M: April 1, 2014. See EOS notices for more.
15.1(4)M9 Software Download
Last date of support for Integrated Services Routers G1: October 31, 2016. Last date of software maintenance release for Cisco IOS Software Release 15.1(4)M: April 1, 2014. See EOS notices for more.
15.1(4)M8 15.1(4)M9 Last date of support for Integrated Services Routers G1: October 31, 2016. Last date of software maintenance release for Cisco IOS Software Release 15.1(4)M: April 1, 2014. See EOS notices for more.
Cisco 2900 Series Integrated Services Routers 15.7(3)M Software Download 15.5(2)T1 15.6(3)M1 Software Download 15.5(2)T1 15.5(3)M2 Software Download 15.4(3)M1 Software Download 15.2(4)M5 15.3(3)M3 or 15.4(1)T1
Cisco 3900 Series Integrated Services Routers 15.7(3)M Software Download 15.5(2)T1 15.6(3)M1 Software Download 15.5(2)T1 15.5(3)M2 Software Download 15.4(3)M1 Software Download 15.2(4)M5 15.3(3)M3 or 15.4(1)T1
Cisco 4321 Integrated Services Router IOS XE Fuji 16.8.1 Software Download IOS XE Denali 16.3.3 Software Download IOS XE 3.15.1S IOS XE 3.16.2S Software Download IOS XE 3.13.1 Software Download IOS XE 3.13.1
Cisco 4331 Integrated Services Router IOS XE Fuji 16.8.1 Software Download IOS XE Denali 16.3.3 Software Download IOS XE 3.15.1S+ IOS XE 3.16.2S Software Download IOS XE 3.13.1+ Software Download IOS XE 3.13.1+
Cisco 4351 Integrated Services Router IOS XE Fuji 16.8.1 Software Download IOS XE Denali 16.3.3 Software Download IOS XE 3.15.1S IOS XE 3.16.2S Software Download IOS XE 3.13.1 Software Download IOS XE 3.13.1
Cisco 4431 Integrated Services Router IOS XE Fuji 16.8.1 Software Download IOS XE Denali 16.3.3 Software Download IOS XE 3.15.1S IOS XE 3.16.2S Software Download IOS XE 3.13.1 Software Download IOS XE 3.13.1
Cisco 4451-X Integrated Services Router IOS XE Fuji 16.8.1 Software Download IOS XE Denali 16.3.3 or
XE3.16 S5
Use XE 3.16 S5 if using Unified CM controlled transcoders.
Software Download
IOS XE 3.15.1S IOS XE 3.16.2S Software Download IOS XE 3.12.0 Software Download IOS XE 3.12.0
Third Party Applications
Operating System VMWare vSphere 6.5 Some products may use an earlier version of VMWare. Before upgrading VMWare, confirm the compatible version for all of your products here: Cisco Collaboration Virtualization: Supported Virtualization Software. VMWare ESXi 6.0 VMWare ESXi 5.5 For Collaboration: VMWare ESXi 6.0

For Contact Center: VMWare ESXi 5.5
VMWare ESXi 5.5 VMWare 5.1 U1 VMWare 5.1 U1

1Phone models that are End of Software Maintenance will continue to be supported on the latest Unified Communications Manager releases. However, they will not take advantage of any new Unified Communications Manager or firmware features associated with that release. For more information on End-of-Sale phone models, reference the model's End-of-Sale announcement for information on level of firmware and hardware support.