With web conferencing, employees, customers, and partners can attend meetings anytime, from anywhere, with data sharing and high-definition audio and video.
Cisco WebEx is the market-leading cloud-based web conferencing service. It provides a productive, highly secure experience across devices, locations, and organizations with minimal disruption to your existing IT operations.
Benefits
- Accelerate decision making by reducing communications delay
- Reduce employee travel, your real-estate costs, and greenhouse gas emissions by meeting virtually and supporting flexible work locations
- Build trust and understanding across time zones within cross-functional and diverse teams with rich and frequent video communications.
- Encourage participation, information sharing, and knowledge building
- Build trust and understanding and develop relationships with employees, partners, and customers
- Improve talent by removing geographical restrictions in hiring
Proof Points
- Telepresence could replace up to 70 percent of internal travel over the next 10 to 15 years, cutting corporate travel costs by 21 percent. (Source: Bernstein)
- Companies can get a five-year ROI of about 140 percent, and payback from travel and operational cost savings within 24 to 41 months. (Source: Salire)
- Collaboration business cases that include a video component improve ROI by up to 5 times. (Source: Salire)
- According to 77 percent of respondents in a McKinsey survey, collaboration technologies improve speed of access to knowledge.
- Aberdeen Group reports that Best-in-class users of video saved more than 17 percent in travel costs in 2010.
Cisco WebEx facilitated and enhanced communications and collaboration among widely dispersed knowledge workers, yielding an 18 percent increase in knowledge-worker productivity at Toyota Motor Corporation.
"Travel is no longer a bottleneck in carrying out our projects... Our clients know that we can maintain frequent contact with them, without time or distance being a barrier." - James R. Brogan, AIA, Kohn Pederson Fox Architecture
"With Cisco collaboration tools, we can spark a conversation wherever we are in the world and collaborate the way humans are meant to, which is person-to-person." - Nancy Crouch, CIO, Wake Forest University
Financial Services
- Bank of Montreal: Remote Experts Transform Customer Experiences (Video - 5:28 min)
- How Video Transforms Retail Banking and Wealth Management (PDF - 4.1 MB)
Healthcare
- Greater Baltimore Medical Center: Virtual House Calls Improve Medical Care
- MEDITECH: Web Conferencing Leads Efficiency for Healthcare Technology Firm (PDF - 687 KB)
- Digital Doctors: The Future of Healthcare (KVIE Public Television Video - 4:01 min)
Retail
- Tesco: Technology Promotes Growth and Superior Customer Experiences (Video - 3:24 min)
- Increase the Return on Your Telepresence Investment (PDF - 354 KB)
Telepresence elevates video communication to a personal level, providing an efficient solution for meetings, training, and simple collaboration across geographical boundaries. - Aberdeen: The ROI of Video Collaboration (PDF - 307 KB)
Aberdeen Group studied the video collaboration usage patterns of more than 380 organizations to understand how companies gain business value from video deployments in sales, marketing, service, product development, and project management.
- People-Centric Collaboration (Video - 3:37 min)
See how Cisco Collaboration helps a team plan faster using real-time video interaction from any device and any location. - Transform Work with Collaboration (Video - 3:11 min)
Unite communications across Windows, Apple, and Android devices.
- Cisco WebEx Carbon Footprint Calculator
See how you can reduce your carbon emissions by using Cisco WebEx Meetings.
Cisco Collaboration Services
Improve team and customer experiences with services from Cisco and its partners. Align your IT objectives with business goals, mitigate risk with faster time to value, and better serve your customers.
- Collaboration Services Overview (PDF - 500 KB)
- Cisco WebEx Virtual Conferencing Service (PDF - 1.5 MB)
- Cisco WebEx Enablement Services (PDF - 393 KB)