Case Study: Vital Images
Medical software company helps workers be more productive in global meetings
Use Spark Hybrid Services to Connect Clouds and the Premises
Cisco offers both on-premises and cloud-based collaboration solutions. Our hybrid services combine cloud-based software as a service with premise-based software and with Cisco Hosted Collaboration Solution (HCS) services, and use each for what they do best. This combination delivers unique and innovative experiences to help users be more productive and allow IT to use the cloud and the premises in ways that make sense for the business.
Our hybrid services take full advantage of the Cisco Collaboration Cloud, which is built on:
- Continuous delivery of new and innovative user experiences
- Industry-leading security and encryption
- Bringing together existing premises solutions with partner-hosted and Cisco cloud-based collaboration services
- Empowerment of partners and administrators to manage and improve the user experience
Cisco Spark Hybrid Services
Cisco Spark Hybrid Services allow customers to connect on-premises or HCS capabilities with Cisco Spark capabilities in the Collaboration Cloud. You can use what you have today for what it’s good at, then add SaaS services that combine with your current setup to do something new. This allows you to build upon what you already have to create entirely new experiences with the addition of a cloud.
Services available today include Call Service, Calendar Service, and Directory Service (with additional ones planned in future releases).
Cisco offers a broad range of cloud-based collaboration services to meet customer needs. We deliver these services directly from the Cisco Collaboration Cloud, through certified partner solutions (Hosted Collaboration Solution), and by enabling customers to host their own services from customers' private clouds.
Enterprise Private Cloud Through Virtualized Cisco Collaboration
Cisco Spark Service and Hybrid Services, from the Cisco Collaboration Cloud
Cisco intends to deliver a complete collaboration as a service (CaaS) offering.
When available, our new Cisco Spark service will deliver message, meeting, and call1 capabilities that are hosted in the Cisco Collaboration Cloud and delivered by Cisco certified partners. General availability and the ability to order will be announced at a later time. Read the following documents to learn what will be available:
1The Cisco Spark service doesn't include PSTN services. Customers need to purchase PSTN services from a 3rd party provider. For the complete Spark service, Cisco preferred media provider ecosystem partners can provide PSTN local, long-distance, and direct-inward-dial services. Existing Cisco UC customers will use Spark Hybrid Services to connect on-premises call capabilities to Cisco Spark capabilities in the cloud.
Other Cloud-Based Services, from the Cisco Collaboration Cloud
- Cisco Spark
- Cisco WebEx Meeting Applications
- Cisco Collaboration Meeting Rooms (CMR)
- Context Service
Cisco Powered Cloud Services, Delivered from Certified Cisco Partners
Cisco partners can host Cisco Unified Communication and collaboration products and services within their own environments. They can also bundle their own services and solutions, and market those solutions. The Cisco Powered logo identifies these services from our partners.
Available services from the Cisco Powered cloud service based on Cisco Hosted Collaboration Solution (HCS) include:
- Unified Communications as a Service based on HCS
- Contact Center as a Service based on HCS
- Video and Cisco TelePresence as a Service
"This new way of meeting has revolutionized how we practice medicine. Now we want to share it with all our partner affiliates." - John Maass, Moffitt Cancer Center
"Lacking video capabilities, overseas employees felt left out of online meetings. Now it's as though they’re across the table." - Eric Anderson, Vital Images Inc.
"Getting to market 10 percent faster is a huge advantage over our competitors." - Andreas Schitter, Bauer.
University of British Columbia Medical school uses a hybrid video collaboration solution to help face-to-face distributed education anywhere in the province.
Moffitt Cancer Center: Hospital finds a simpler way to connect doctors and affiliates globally with cloud-based meeting service.
Vital Images: Medical software company uses cloud based meeting rooms to help workers anywhere in the world collaborate using any video device.
Bauer: Cloud-based collaboration helps manufacturer increase productivity by 30 percent and cut time to market by 10 percent.