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Cloud Collaboration

Empower, Engage, Innovate

Learn how Cisco will deliver capabilities that offer simple user experiences across devices and intelligently connect to the cloud.

Empower, Engage, Innovate

Flexibility, Agility, Efficiency

People need access to the best tools regardless of where they are or what device they are using. The Cisco Cloud Collaboration portfolio offers the flexibility, agility, and efficiency benefits of cloud without compromising the rich experience and comprehensive portfolio of on-premises deployments.

Cloud is a key enabler and accelerator for collaboration, increasing the business value of the full Cisco portfolio: unified communications, customer collaboration, conferencing, and collaboration endpoints.

Cisco uses industry standards and open APIs to promote an open and interoperable architecture. This can enable our partner community to bring third-party applications and devices together with Cisco solutions.

Why Choose Cloud Deployment?

Clouds offer a new level of flexibility in application and data delivery. Provisioning applications and services from a cloud can give you the operational benefits without the capital expenses of maintaining on-premises environments. Cloud technology can provide significant benefits, including the ability to:

  • Deliver consistency of service across devices
  • Facilitate access to always-current versions of applications
  • Support a self-serve model of procurement
  • Support rapid deployment at scale
  • Shift IT spending from capital to operating expenses
  • Focus on core versus context as appropriate

Cisco Powered Cloud Services

A broad range of Cisco certified partners offer Cisco Powered cloud services. Consuming services from Cisco Powered clouds provides three key benefits.

Best in Class: Cisco Powered services are based upon and deliver all the advantages of the Cisco market-leading Collaboration portfolio.

Cloud Advantage: Reduced complexity and costs combined with increased availability and adoption of collaboration tools propel competitive advantage.

Partner Power: Managed cloud services provide flexibility and agility, and Cisco partners add further value through differentiated resources, skills, and capabilities.

Cisco Hosted Collaboration Solution (HCS) is an end-to-end system that allows partners to create subscription-based, "as-a-service" offers of Cisco Collaboration technologies, including tools to deliver services in a reliable and predictable manner. Our partners offer a range of highly secure and scalable services in a managed environment, making Cisco Powered services an efficient way to implement collaboration technology. Examples follow.

Unified Communications as a Service

Use this service as a reliable way to consolidate and standardize on Cisco market-leading voice and video services, applications, and clients (including Communications Manager and Jabber).

Mobility as a Service

Jabber mobility features and functionality are enhanced and expanded by partners that provide next-generation mobility, including VoLTE, fixed-mobile convergence (FMC), and clientless 2G/3G PBX-extension capabilities.

TelePresence as a Service

Cisco HCS partners offer full cloud-managed telepresence services, offering rapid deployment where and when video is required.

Contact Center as a Service

Specialized customer-collaboration partners offer the full enterprise suite of contact-center solutions, with cloud providing the flexibility to scale on demand.

Cisco WebEx Cloud

Unburdened by the physical limitations of on-premises solutions, the WebEx Cloud is a highly available and secure service-delivery platform with leading performance, integration flexibility, and enterprise-grade security.

  • Web Conferencing – Meet and manage meetings and projects over the web in real time, from anywhere, anytime, on any device.
  • Enterprise Instant Messaging – Give your entire workforce enterprise-quality instant messaging (IM) and keep everyone instantly in touch.

Why the Cloud for Collaboration (videos)