Table Of Contents
Installing Firmware Release 8.5(2)SR1 for SCCP
Firmware Upgrade Issues for SCCP
Firmware Installation Procedure for SCCP
Installing Firmware Release 8.5(2)SR1 for SIP
Firmware Upgrade Issues for SIP
Firmware Installation Procedure for SIP
Installing Firmware for the Cisco Unified IP Phone Expansion Module
Installing the Cisco Unified IP Phone Expansion Module 7914
Installing the Cisco Unified IP Phone Expansion Module 7916 and 7915
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone Release Notes for Firmware Release 8.5(2)SR1 (SCCP and SIP)
7975G, 7971G-GE, 7970G, 7965G, 7962G, 7961G-GE, 7961G, 7945G, 7942G, 7941G-GE, 7941G, 7931G, 7911G, and 7906G
Revised: September 28, 2009
Use these release notes with a Cisco Unified IP Phone running SCCP or SIP firmware release 8.5(2)SR1.The following table lists the Cisco Unified Communications Manager release and protocol compatibility for the Cisco Unified IP Phones.
Note
SIP firmware release 8.5(2)SR1 is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 7.1. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
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Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
New and Changed Information
This section contains new or changed information for firmware release 8.5(2)SR1.
Disable Enbloc Dialing
By default, Cisco Unified IP Phones running SCCP use "enbloc dialing", which means all digits of a phone number are sent simultaneously by the SCCP protocol. However, enbloc dialing must be disabled if either Forced Authorization Codes (FAC) or Client Matter Codes (CMC) dialing is being used. Otherwise, FAC and CMC dialing will not work properly. Therefore, the new Enbloc Dialing parameter has been added for disabling enbloc dialing (it is enabled by default).
To disable enbloc dialing, in Cisco Unified Communications Manager Administration, go to Device > Phone. On the Phone Configuration window, in the "Product Specific Configuration Layout" area, uncheck the Enbloc Dialing box, then click Apply Config, then click Save.
Supported Cisco Unified IP Phones
The following Cisco Unified IP Phones (SCCP only) support the new Cisco Unified Communications Manager parameter called "Enbloc Dialing":
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–
–
–
–
–
–
–
–
–
–
–
Handset Headset Monitor
This feature allows the phone administrator to select whether audio is sent to the headset and handset simultaneously or whether the audio is sent to a single audio path. This selection applies to the Cisco Unified IP Phone 7975G, 7965G, 7962G, 7945G, and 7942G. For more information, refer to CSCsz35375 using the Software Bug Toolkit.
Installation Notes
This section contains these topics:
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Installing Firmware Release 8.5(2)SR1 for SCCP
This section describes how to install firmware release 8.5(2)SR1 for SCCP, and includes these topics:
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•
Firmware Upgrade Issues for SCCP
Note
Note
The following upgrade issues apply:
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•
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To access the device packs, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2
Step 3
Step 4
Step 5
Firmware Installation Procedure for SCCP
Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager release, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Before You Begin
If you are upgrading from an earlier firmware version, see the Firmware Upgrade Issues for SCCP.
To download and install the firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
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cmterm-7975-sccp.8-5-2SR1.zip
cmterm-7970_7971-sccp.8-5-2SR1.zip
cmterm-7945_7965-sccp.8-5-2SR1.zip
cmterm-7942_7962-sccp.8-5-2SR1.zip
cmterm-7941_7961-sccp.8-5-2SR1.zip
cmterm-7911_7906-sccp.8-5-2SR1.zip
•
cmterm-7975-sccp.8-5-2SR1.exe
cmterm-7970_7971-sccp.8-5-2SR1.exe
cmterm-7945_7965-sccp.8-5-2SR1.exe
cmterm-7942_7962-sccp.8-5-2SR1.exe
cmterm-7941_7961-sccp.8-5-2SR1.exe
cmterm-7911_7906-sccp.8-5-2SR1.exe
•
cmterm-7970_7971-sccp.8-5-2SR1.cop
cmterm-7941_7961-sccp.8-5-2SR1.cop
cmterm-7911_7906-sccp.8-5-2SR1.cop
•
cmterm-7975-sccp.8-5-2SR1.cop.sgn
cmterm-7970_7971-sccp.8-5-2SR1.cop.sgn
cmterm-7945_7965-sccp.8-5-2SR1.cop.sgn
cmterm-7942_7962-sccp.8-5-2SR1.cop.sgn
cmterm-7941_7961-sccp.8-5-2SR1.cop.sgn
cmterm-7911_7906-sccp.8-5-2SR1.cop.sgn
•
cmterm-7931-sccp.8-5-2SR1.cop.sgn
Step 9
cmterm-7975-sccp.8-5-2SR1-readme.html
cmterm-7970_7971-sccp.8-5-2SR1-readme.html
cmterm-7945_7965-sccp.8-5-2SR1-readme.html
cmterm-7942_7962-sccp.8-5-2SR1-readme.html
cmterm-7941_7961-sccp.8-5-2SR1-readme.html
cmterm-7911_7906-sccp.8-5-2SR1-readme.html
cmterm-7931-sccp.8-5-2SR1-readme.html
Step 10
Installing Firmware Release 8.5(2)SR1 for SIP
This section describes how to install firmware release 8.5(2)SR1 for SIP, and includes these topics:
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•
Firmware Upgrade Issues for SIP
Note
If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), be aware that upgrading will take up to twice as long to complete as usual.
Firmware Installation Procedure for SIP
Before using the Cisco Unified IP Phone with Cisco Unified CallManager 5.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
•
cmterm-7975-sip.8-5-2SR1.zip
cmterm-7970_7971-sip.8-5-2SR1.zip
cmterm-7945_7965-sip.8-5-2SR1.zip
cmterm-7942_7962-sip.8-5-2SR1.zip
cmterm-7941_7961-sip.8-5-2SR1.zip
cmterm-7911_7906-sip.8-5-2SR1.zip
•
cmterm-7975-sip.8-5-2SR1.cop
cmterm-7970_7971-sip.8-5-2SR1.cop
cmterm-7945_7965-sip.8-5-2SR1.cop
cmterm-7942_7962-sip.8-5-2SR1.cop
cmterm-7941_7961-sip.8-5-2SR1.cop
•
•
cmterm-7975-sip.8-5-2SR1.cop.sgn
cmterm-7970_7971-sip.8-5-2SR1.cop.sgn
cmterm-7945_7965-sip.8-5-2SR1.cop.sgn
cmterm-7942_7962-sip.8-5-2SR1.cop.sgn
cmterm-7941_7961-sip.8-5-2SR1.cop.sgn
cmterm-7911_7906-sip.8-5-2SR1.cop.sgn
Step 9
cmterm-7975-sip.8-5-2SR1-readme.html
cmterm-7970_7971-sip.8-5-2SR1-readme.html
cmterm-7945_7965-sip.8-5-2SR1-readme.html
cmterm-7942_7962-sip.8-5-2SR1-readme.html
cmterm-7911_7906-sip.8-5-2SR1-readme.html
cmterm-7931-sip.8-5-2SR1-readme.html
Step 10
Installing Firmware for the Cisco Unified IP Phone Expansion Module
This section contains these topics:
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•
Installing the Cisco Unified IP Phone Expansion Module 7914
Note
Note
Note
If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000400 before using the phone to support relevant 8.5(2)SR1 features on your expansion module.
To download and install the firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
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cmterm-7914-sccp.5-0-4.exe
•
cmterm-7914-sccp.5-0-4.cop
•
cmterm-7914-sccp.5-0-4.cop.sgn
Step 9
cmterm-7914-sccp.5-0-4.readme.html
Installing the Cisco Unified IP Phone Expansion Module 7916 and 7915
Before you use the Cisco Unified IP Phone Expansion Module 7916 or Cisco Unified IP Phone Expansion Module 7915, you must load the expansion module with firmware release B016-1-0-3 before using the phone to support relevant 8.5(2)SR1 features on your expansion module.
Note
To download and install the firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2
Step 3
Step 4
Step 5
Step 6
For Cisco Unified CallManager 4.3 and 4.2 (SCCP firmware files only):
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For Cisco Unified Communications Manager 5.1 and later:
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For Cisco Unified CallManager 4.3 and 4.2 (SCCP only):
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Step 7
cmterm-7915_7916.1-0-3-readme.html
Important Notes
Cisco Unified IP Phone 7911G and 7906G LCD screens work properly in normal communications processing mode. For more information, refer to CSCso89102 using the Software Bug Toolkit.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
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You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
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•
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To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
Step 2
Step 3
Open Caveats
This section contains these topics:
Open SCCP Caveats
There are no open SCCP caveats for firmware release 8.5(2)SR1.
Open SCCP and SIP Caveats
There are no open SCCP and SIP caveats for firmware release 8.5(2)SR1.
Open SIP Caveats
There are no open SIP caveats for firmware release 8.5(2)SR1.
Resolved Caveats
This section contains these topics:
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Resolved SCCP Caveats
There are no resolved SCCP caveats for firmware release 8.5(2)SR1.
Resolved SCCP and SIP Caveats
Table 1 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP and SIP versions of firmware release 8.5(2)SR1.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved SIP Caveats
There are no resolved SIP caveats for firmware release 8.5(2)SR1.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
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