Cisco Prime Infrastructure
| Status |
Not Orderable
EOL Details
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|---|---|
| Series Release Date | 29-JAN-2012 |
| End-of-Sale Date | 29-SEP-2023 |
| End-of-Support Date | 30-SEP-2028 |
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This product is supported by Cisco, but is no longer sold.
Consider switching to Cisco Catalyst Center or Cisco Meraki Dashboard. |
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Note: Cisco Prime Network Control System and Appliances (Retired) redirects here.
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- US/Canada 800-553-2447
- Worldwide Support Phone Numbers
- All Tools
Feedback
Feedback-
- Prime Infrastructure 3.6
Status: End of Support | End-of-Support Date: 15-Nov-2023
- Prime Infrastructure 3.7
Status: End of Support | End-of-Support Date: 15-Nov-2023
- Prime Infrastructure 3.8
Status: End of Support | End-of-Support Date: 15-Nov-2023
- Prime Infrastructure 3.9
Status: End of Support | End-of-Support Date: 15-Nov-2023
- Prime Infrastructure 3.10
Status: Not Orderable | End-of-Support Date: 30-Sep-2028
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Key Information
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Recent Security Notices
- 03-Sep-2025
- 03-Sep-2025
- 20-Aug-2025
- 16-Jul-2025
- 02-Apr-2025
Document Categories
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Data Sheets and Product Information
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Data Sheet
- Cisco Prime Demo Series Data Sheet
- Cisco Prime Infrastructure 3.x Data Sheet
- Cisco Prime Infrastructure 2.1 Data Sheet
- Cisco Prime Infrastructure 2.0 Data Sheet
- Cisco Prime Infrastructure 1.4 Data Sheet
- Cisco Prime Infrastructure 1.3 Data Sheet
- Cisco Prime Infrastructure 1.2 Data Sheet
- Cisco Prime Infrastructure 1.1 Data Sheet
Data Sheets
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English
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure HW Gen3 Appliance and 3.10 Software, Licenses
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure PIDs for versions 3.6.x, 3.7.x, 3.8.x and 3.9.x
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure PIDs for versions 3.3.x, 3.4.x, and 3.5.x
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure HW Gen2 Appliance and 3.1 and 3.2 Software
- End-of-Sale and End-of-Life Announcement for the Cisco Enterprise Service Automation (ESA) for Prime Infrastructure
- End-of-Sale and End-of-Life Announcement for the Cisco NCS, WCS, LMS and Prime Infrastructure PIDs for versions 1.X, 2.X, and 3.0
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure Data Center
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Infrastructure Plug and Play Gateway
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Network Control System Series Appliances
- End-of-Sale and End-of-Life Announcement for the Cisco Prime Network Control System 1.0
End-of-Life and End-of-Sale Notices
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Security Notices
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Applicable to Multiple Releases
- Field Notice: FN - 72500 - Prime Infrastructure Server Crashes when /var/log/audit Log Fills and Hits 100% - Workaround Provided
- Field Notice: FN - 72110 - Cisco Prime Infrastructure: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing, Software Image Management Services, and Software Updates/Critical Patch Updates - Software Upgrade Recommended
- Field Notice: FN - 72073 - Prime Infrastructure Might Not Render the Background Street Maps in Selected Screens - Workaround Provided
- Field Notice: FN - 70570 - Prime Infrastructure OAM to Multifactor Authentication Through PingAccess Migration - Software Upgrade Recommended
- Field Notice: FN - 70515 - ASD APIs Used to Direct Download Prime Infrastructure Software Might No Longer Function – Manual Download Recommended - Workaround Provided
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Cisco Prime Infrastructure 3.2 FIPS
Field Notices
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Information Disclosure Vulnerability
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Stored Cross-Site Scripting Vulnerability
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Sensitive Information Disclosure Vulnerability
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Blind SQL Injection Vulnerability
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Stored Cross-Site Scripting Vulnerabilities
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Stored Cross-Site Scripting Vulnerability
- Cisco Evolved Programmable Network Manager and Cisco Prime Infrastructure Vulnerabilities
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Cross-Site Scripting Vulnerabilities
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Stored Cross-Site Scripting Vulnerability
- Cisco Prime Infrastructure and Cisco Evolved Programmable Network Manager Vulnerabilities
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Stored Cross-Site Scripting Vulnerability
- Cisco Evolved Programmable Network Manager, Cisco Identity Services Engine, and Cisco Prime Infrastructure Command Injection Vulnerabilities
- Cisco Prime Infrastructure Reflected Cross-Site Scripting Vulnerability
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Cross-Site Scripting Vulnerability
- Cisco Prime Infrastructure and Evolved Programmable Network Manager Vulnerabilities
Security Advisories, Responses and Notices
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Release and Compatibility
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Cisco Prime Infrastructure 3.10
- Cisco Prime Infrastructure 3.10 Supported Device List (XLSX - 178 KB)
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Cisco Prime Infrastructure 3.9
- Cisco Prime Infrastructure 3.9 Supported Device List (XLSX - 179 KB)
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Cisco Prime Infrastructure 3.8
- Cisco Prime Infrastructure 3.8 Supported Device List (XLSX - 174 KB)
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Cisco Prime Infrastructure 3.7
- Cisco Prime Infrastructure 3.7 Supported Device List (XLSX - 174 KB)
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Cisco Prime Infrastructure 3.6
- Cisco Prime Infrastructure 3.6 Supported Device List (XLSX - 163 KB)
- Cisco Wireless Solutions Software Compatibility Matrix
- Compatibility Matrix for Legacy Cisco Wireless Solutions
Compatibility Information
- Cisco Prime Infrastructure to Cisco Catalyst Center Prime Data Migration Guide
- Cisco Prime Infrastructure 3.10.6 Security Update 02, Release Notes
- Cisco Prime Infrastructure 3.10.6 Security Update 01, Release Notes
- Cisco Prime Infrastructure 3.10.6 Release Notes
- Cisco Prime Infrastructure 3.10.5 Release Notes
- Cisco Prime Infrastructure 3.10 Release Notes
- Cisco Prime Infrastructure 3.10.4 Update 03 & Prime Data Migration Tool Update 05.01 Release Notes
- Cisco Prime Infrastructure 3.10.4 Update 02 Release Notes
- Cisco Prime Infrastructure 3.10.4 Update 02 Release Notes
- Cisco Prime Infrastructure 3.10.4 Release Notes
- Cisco Prime Infrastructure 3.10.3 Release Notes
- Cisco Prime Infrastructure 3.10.2 Release Notes
- Cisco Prime Infrastructure 3.10.1 Release Notes
- Readme for Device Pack 1 for Cisco Prime Infrastructure 3.10 (PDF - 420 KB)
- Cisco Prime Infrastructure 3.9.1 Release Notes
Release Notes
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Reference
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Cisco Prime Infrastructure 3.10
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Cisco Prime Infrastructure 3.9
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Cisco Prime Infrastructure 3.8
- Command Reference Guide for Cisco Prime Infrastructure 3.2 - FIPS
Command References
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Cisco Prime Infrastructure 3.6
- Open Source Used in Cisco Prime Infrastructure 3.6 (PDF - 21 MB)
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Cisco Prime Infrastructure 3.2 FIPS
- Open Source Used in Cisco Prime Infrastructure FIPS 3.2 (PDF - 14 MB)
Licensing Information
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Install and Upgrade
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Cisco Prime Infrastructure 3.10
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Cisco Prime Infrastructure 3.9
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Cisco Prime Infrastructure 3.8
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Cisco Prime Infrastructure 3.7
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Cisco Prime Infrastructure 3.6
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Cisco Prime Infrastructure 3.2 FIPS
- Enterprise Service Automation 1.0 Quick Start Guide
Install and Upgrade Guides
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Configuration
- Provision and Configure Mesh APs Using Cisco Prime Infrastructure 3.x.
- Configure Prime 3.1 TACACS authentication against ISE 2.x
- PI 3.2. Creation of User Defined CLI Template with Single Line and Multiple Line Command
- Prime Infrastructure Integration with ACS 4.2 TACACS Configuration Example
Configuration Examples and TechNotes
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Cisco Prime Infrastructure 3.10
- Cisco Prime Infrastructure 3.10 API Reference Guide (ZIP - 12 MB)
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Cisco Prime Infrastructure 3.9
- Cisco Prime Infrastructure 3.9 API Reference Guide (ZIP - 12 MB)
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Cisco Prime Infrastructure 3.8
- Cisco Prime Infrastructure 3.8 API Reference Guide (ZIP - 12 MB)
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Cisco Prime Infrastructure 3.7
- Cisco Prime Infrastructure 3.7 API Reference Guide (ZIP - 12 MB)
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Cisco Prime Infrastructure 3.6
- Cisco Prime Infrastructure 3.6 API Reference Guide (ZIP - 11 MB)
Programming Guides
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Maintain and Operate
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Cisco Prime Infrastructure 3.10
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Cisco Prime Infrastructure 3.9
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Cisco Prime Infrastructure 3.8
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Cisco Prime Infrastructure 3.7
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Cisco Prime Infrastructure 3.6
- Video: Configuring FlexConnect Access Points in Prime Infrastructure
- Cisco Enterprise Service Automation 1.0 User Guide
- Video: Troubleshooting Client Issues in Cisco Prime Infrastructure
End-User Guides
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Cisco Prime Infrastructure 3.10
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Cisco Prime Infrastructure 3.9
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Cisco Prime Infrastructure 3.8
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Cisco Prime Infrastructure 3.7
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Cisco Prime Infrastructure 3.6
Maintain and Operate Guides
- Use PDART - a Catalyst Center Readiness Tool
- Use Prime Infrastructure to Back Up the WLC Configuration
Maintain and Operate TechNotes
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Troubleshooting
- Password Recovery for Cisco Prime Infrastructure (Virtual Machines Only)
- CLI Root User Password Recovery Process for Prime Infrastructure (PI) on Virtual Appliances
- Password Recovery for Cisco Prime Infrastructure (Appliances Only)
Password Recovery
- Prime Infrastructure Licensing v2.2 - 3.x
Support FAQ
- Prime Infrastructure Login Page Reverts to Operations Center
- Prime Infrastructure 3.5+ Integration Issues due to TOFU Certificate
- Backup and Restore Prime Infrastructure Gen1 Appliance with USB Stick
- Issue in PI3.0- Netflow data display for the Individual Sites
- PI3.0-No Netflow Data and Application Statistics are Shown as MACE is not Enabled on ISR 2951
- Prime Infrastructure - Troubleshooting Low Disk Space Issues
- User Group Permissions: Task Descriptions
- No client host name value reported for some wired/wireless clients
- Cisco's Cloud and Virtualization Group (CVG) Announces Rolling Updates for Prime Infrastructure
- Prime Infrastructure Packet Capture Procedures
Troubleshooting TechNotes
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Literature
- Cisco Prime Infrastructure 2.2 Overview: Enterprise-Class Network Assurance (PDF - 497 KB)
- Managing Networks Today: Network Management Megatrends 2014 Research Highlights (PDF - 307 KB)
White Papers
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