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Unified Communications

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Cisco Unified Communications uses the network as a platform for collaboration. Applications can be flexibly deployed onsite, on-demand, and in blended deployment models. Inter and Intra company collaboration is facilitated using with a wide array of market-leading solutions:

  • Conferencing: Give your workforce compelling, productive, and cost-effective conferencing experiences with high quality voice, video, and web conferencing.
  • Customer Care: Get closer to customers, while increasing satisfaction, and loyalty. Proactively connect people with the information, expertise, and support they need.
  • IP Communications: Enhance workforce productivity by extending consistent communications services to employees in all workspaces using a full suite of IP communications solutions and endpoints.
  • Messaging: Communicate effectively, and with a high level of security, within and between companies. View real-time presence information and communicate using email, instant messaging, and voice mail.
  • Mobile Applications: Increase mobile employee productivity and responsiveness to customers while controlling mobile costs by making mobile devices extensions of the enterprise network.
Migrating to Unified Communications

Learn how voice over IP (VoIP), IP telephony, rich-media conferencing, customer contact solutions, and intelligent networks can come together to provide significant cost savings and productivity benefits.