Collaboration Use Case: Collaborate with External Organizations

Collaborate with External Organizations

Collaborate with External Organizations

Eliminate organizational and geographic boundaries by enabling highly secure voice, video, and presentation sharing with external organizations.

  • Almost two-thirds (65 percent) of employees indicate they must manage external stakeholders (those outside their company) to perform their work. (Corporate Executive Board)
  • Eighty-four percent of leaders at organizations with cloud-collaboration strategies agree that cloud collaboration enables greater collaboration with suppliers/partners. (Forbes Insight, 2012)
  • More than half (53 percent) of CEOs in outperforming organizations partner exclusively for collaborative innovation. (IBM)
  • A third (31 percent to 33 percent) of organizations are developing mobility strategies and policies to support  communications with partners and suppliers. (Forrester)

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  • Interactive, visual collaboration with external partners from anywhere and on any device.
  • Allow guest users to easily interact with your employees using high quality real-time communications.
  • Provide secure enterprise firewall traversal for real-time communications that aligns with InfoSec policy.

Supporting Products and Solutions

Collaboration Desk Endpoints

  • Simple, integrated, and affordable solutions with high-definition video
  • Capabilities beyond traditional video

Collaboration Room Endpoints

  • Videoconferencing for meeting rooms with up to 1080p60 video resolution
  • Performance and value-line options

Immersive TelePresence

  • Dedicated telepresence rooms
  • High-quality, simple, reliable experience with true-to-life quality and details

IP Phones

  • User-friendly, full-featured phones with support for a range of communication needs
  • Single and multiline endpoints

Cisco Jabber

  • Instant interaction with IM and presence, plus business-class IP voice and video telephony
  • Integration with native and customized business applications


  • High-quality, scalable, intuitive user experience
  • Audio, video and content sharing

Packaged Collaboration Infrastructure

Cisco Business Edition 6000 (up to 1000 users)
Cisco Business Edition 7000 (up to 5000 users)

  • End-to-end collaboration capabilities with simplified deployment and management
  • Open and interoperable architecture


Cisco Preferred Architectures for Collaboration were created to simplify technology deployment. They provide designs built and tested by Cisco experts.

"We reduce time and effort at all stages of the process: from briefing and design through to obtaining the correct permissions and project management." - Jiri Hloska, A PLUS (PDF - 612 KB)Adobe PDF file

"I was able to talk the patient and parents through the procedure, step-by-step, raising their confidence, putting them at ease, and enhancing the overall patient experience." - Professor Martin Elliott, Medical Director, Great Ormond Street Hospital

"We solve cases together from one place, using exactly the same data through common visualization." - Petr Faster, Moravia-Silesia Regional Government

  • Empower Every Desk (1:32 min) Video
    Learn how the Cisco DX Series can transform any desktop with an uncompromised and simple-to-use collaboration experience featuring best-in-class high-definition video and expanded capabilities.
  • Enable Every Meeting Room (1:25 min) Video
    Scandinavian simplicity with Californian approachability creates a sleek MX300 G2, which brings together aesthetics, functionality, and ease of use. Support for dual display lets users add an additional monitor for content viewing and optional embedded four-way conferencing.
  • Collaborate with Cisco WebEx Cloud (2:27 min) Video
    Learn how we deliver highly secure, flexible meetings anytime, anywhere.
  • Case Study - Paras and Associates: Removing Language Barriers Between Patients and Doctors (5:14 min) Video


  • Cisco Video Assessment Tool
    Learn how video can help you improve customer responsiveness, increase productivity, and become more agile.
  • Meet Smarter, Get Greener
    Use the WebEx Carbon Calculator to estimate how online meetings can reduce your environmental impact.