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Collaboration

Collaboration Use Case - Extend Telephony with Video

Extend Telephony with Video

Collaboration Use Case - Extend Telephony with Video

Accelerate decision making by facilitating face-to-face video directly from your desk phone or softphone application. Cisco endpoints help make video as simple as a voice call, while interoperating with your existing telephony system.

  • Eighty-seven percent of remote users feel more connected to their team and process when using videoconferencing. GigaOm
  • More than half (58 percent) of videoconferencing users report that it helps them accelerate decision making; that number increases to 100 percent among extensive users of videoconferencing. (Frost & Sullivan)
  • Companies that are considered leading users of video report 120 percent quantitative ROI for video implementations. (Aberdeen Group)

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  • Enable busy employees to meet "face-to-face" without ever leaving the office.
  • Allow employees to use video as easily as they do voice, wherever they are.
  • Elevate and personalize communications to improve the quality and speed of decisions.
  • Reduce total cost of IT ownership with a single infrastructure and simplified management.

Supporting Products and Solutions

Collaboration Desk Endpoints

  • Simple, integrated, and affordable solutions
  • High-definition video extended to the desktop
  • Capabilities beyond traditional video

IP Phones

  • User-friendly, full-featured phones
  • Single and multiline endpoints
  • Support for a range of communication needs

Cisco Jabber

  • Collaboration anywhere across any device
  • Business-class IP voice and video telephony
  • Instant interaction with IM and presence
  • Integration of native and customized business applications

Packaged Collaboration Infrastructure

  • End-to-end collaboration capabilities
  • Simplified deployment and management
  • Open and interoperable architecture

Cisco Architectures

Cisco Preferred Architectures for Collaboration were created to simplify technology deployment. They provide designs built and tested by Cisco experts.

"We now have the tools we need to truly align business communications with our values of promoting excellent customer service and environmental sustainability, while enhancing employee work experiences." - Sandro Ragogna, director of finance and IT, Genuine Health (PDF - 452 KB) Zip file

"It's easier to communicate with video. We can see if someone is concerned about a timeline, for example, even if they don't say it. Better communications leads to better decisions." - Richard Johnston, Raymond Handling Concepts Corp. (PDF - 364 KB) Zip file