Collaboration Use Case - Consolidate Communications Infrastructure

Consolidate Communications Infrastructure


Bring together voice, video, and data into a single IP network to simplify management and support effective communications.

A converged architectural approach uses a single enterprise-class communications platform to support today's network demands, as well as new cloud-based services, devices, and applications. Consolidating your communications infrastructure can:

  • Simplify management
  • Integrate separate networks
  • Lower IT costs


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  • Reduce total cost of IT ownership with a single infrastructure and simplified management.
  • Adapt quickly and flexibly to company changes and increase responsiveness by blending deployment models.
  • Improve access and user experience by supporting mobile work styles and device choices.
  • Substantially reduce operational overhead by using a single call-control architecture for voice, video, and conferencing.
  • Take advantage of flexible deployment models, whether on-premises, cloud-based, or a combined approach.

Proof Points

  • IDC: 61 percent of enterprise organizations cite increased productivity as a benefit of consolidating unified communications and collaboration technologies.
  • The Cisco architectural approach delivers a 13 percent lower TCO compared to competitors' solutions.
  • Forrester: More than half of IT professionals can make a business case for unified communications based on cost savings and productivity gains.

"There are clear savings because we're using one building and a common ICT infrastructure, and sharing operational costs among the organizations."
-Tomàs Kaspar, CIO, Moravia-Silesia Regional Government

By moving from Centrex to unified communications, Stanford Federal Credit Union reduced overall telecom costs by 60 percent. Operational improvements include the ability to add new users in a matter of minutes.

"Cisco collaboration tools were instrumental in helping us complete 36 IT integration projects on time and under budget to save $190 million through synergies. We exceeded our savings goal by $40 million." - Doug Saunders, Republic Services

Government and Public Sector



  • Coke's New Take on Voice (PDF - 526 KB)
    Coca-Cola implemented IP-based voice technology to revitalize its distribution processes and help 3000 warehouse associates in 100 facilities.

Video Data Sheets


  • Picture Your Workday in the Clouds
    Global traffic generated by cloud computing services is projected to increase 12-fold by 2015. Answer each question to visualize your workday impact on the cloud.
  • Unified Communications Total Cost of Ownership Tool
    Enter information about your current system or adjust default industry benchmarks to quantify potential TCO reduction from implementing Cisco IP-based voice and unified communications solutions.

Design Guides

  • Design Zone for Collaboration
    Simplify your implementation of Cisco collaboration technologies with these resources for unified communications, IPv6, wireless collaboration, contact center, and more.
  • Design Zone for Smart Business Architecture: Collaboration
    Cisco Smart Business Architecture (SBA) is a series of prescriptive guides, network designs, and deployment best practices for organizations with up to 10,000 connected users.

Cisco Collaboration Services

Improve team and customer experiences with services from Cisco and its partners. Align your IT objectives with business goals, mitigate risk with faster time-to-value, and better serve your customers.