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Collaboration

Collaboration Case Study: Kroma


Kroma Makeup

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Next Steps:

Wholesaler Increases Sales and Saves Money

Challenge:

Improve customer service, increase sales closing ratio, and reduce costs.


Solutions:

Deployed Cisco Smart Business Communications System for Small Business, Cisco WebEx, and Cisco Digital Signage.


Results:

  • More than doubled sales closing ratio
  • Reduced phone bills by 33 percent, and shipping costs by 15 percent
  • Reduced power consumption by 10 percent

I'm closing a much larger percent of our sales calls... At this rate, we'll have paid for the entire system in less than three years.
- Chris Tillett,
Chief Executive Officer,
Kroma Makeup