Objectives
After taking this course, you should be able to:
- Introduce network engineers to the fundamental concepts and deployment models of Cisco collaboration architecture for building high-availability environments
- Understand how to implement layered security across physical, network, and application components of Cisco Collaboration systems
- Gain practical skills and strategic insight to ensure collaboration solutions function seamlessly by understanding the foundational infrastructure, signaling, and media transport protocols
- Examine the basic structure of Webex
- Apply various methods to add users to the Webex environment
- Examine the Webex collaboration features
- Examine the functions of Cloud Connected UC and migrations to Webex from on-premises
- Explain Jabber functions and capabilities on Cisco Unified Communications Manager and how users can be migrated to the Webex app
- Identify the Webex Calling provisioning options for adding user endpoints
- Understand the foundational concepts of Webex APIs, including their types, authentication, capabilities, and real-time communication mechanisms
- Identify the available options to bring PSTN calling capabilities into the Webex calling solution, identify the devices, and their configuration options, that provide this service
- Describe the different deployment options when using local gateways in a premises-based PSTN Webex Calling solution
- Explore the dial plan components of Webex Calling
- Configure Cisco Unified Border Element and local gateway settings on a Cisco Router to support Webex Calling using a premises-based PSTN deployment
- Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization
- Describe how converged IP networks transport voice, video, and data over shared infrastructure and how bandwidth availability, delay components, jitter, and packet loss interact with QoS mechanisms to influence service quality and application performance
- Explain how end-to-end QoS converts business requirements into predictable forwarding behavior under congestion across a multi-domain network
- Implement consistent classification and marking policies to protect voice and video quality and resolve quality issues in a production network
- Define QoS trust boundaries, understand Cisco Catalyst 9000 QoS design models, configure QoS marking and table maps, and leverage internal DSCP values for precise QoS actions