思科企業版聊天與電子郵件 12.0(1)
意見-
熱門搜尋結果
重要資料
客戶也檢視了
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資安公告
欄位聲明
- Field Notice: FN - 70548 - Unified Contact Center Enterprise (UCCE) / Enterprise Chat and Email (ECE) - Microsoft Secure LDAP Mandatory for Active Directory Connections - Workaround Provided
- Field Notice: FN - 70510 - Chrome Version 80 Update for SameSite Cookie Causes ECE Gadget and Dock Chat to Malfunction - Software Upgrade Recommended
- Field Notice: FN - 70396 - Java Applet Certificate Expiry - Cisco Enterprise Chat and Email (ECE) - Software Upgrade Recommended
安全建議、回應和注意事項
- HTTP/2 Rapid Reset Attack Affecting Cisco Products: October 2023
- Cisco Enterprise Chat and Email Stored Cross-Site Scripting Vulnerability
- Cisco Enterprise Chat and Email Vulnerabilities
- Cisco Enterprise Chat and Email Attachment Download Vulnerability
- Cisco Enterprise Chat and Email Cross-Site Scripting Vulnerability
- Cisco Enterprise Chat and Email Cross-Site Scripting Vulnerabilities
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參考
授權資料
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- Open Source Used In Cisco CTI Object Server for Contact Center Enterprise Solutions 12.0(1) (PDF - 1 MB)
- Open Source Used In Cisco Unified Contact Center Enterprise Solutions 12.0(1) (PDF - 26 MB)
思科企業版聊天與電子郵件 12.0(1)
設計
設計指南
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- Enterprise Chat and Email Design Guide, Release 12.0(1) (For UCCE and PCCE) (PDF - 1 MB)
- System Requirements for Enterprise Chat and Email, Release 12.0(1) (For UCCE and PCCE) (PDF - 400 KB)
思科企業版聊天與電子郵件 12.0(1)
安裝與升級
安裝和升級指南
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- Enterprise Chat and Email Installation and Configuration Guide for Packaged Contact Center Enterprise, Release 12.0(1) (PDF - 2 MB)
- Enterprise Chat and Email Installation and Configuration Guide for Unified Contact Center Enterprise, Release 12.0(1) (PDF - 2 MB)
- Enterprise Chat and Email Upgrade Guide for Packaged Contact Center Enterprise, Release 12.0(1) (PDF - 768 KB)
思科企業版聊天與電子郵件 12.0(1)
安裝和升級技術筆記
設定
配置示例和技術筆記
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- 對Office 365的ECE OAUTH2身份驗證進行故障排除
思科企業版聊天與電子郵件 12.0(1)
編程指南
維護與營運
終端用戶指南
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- Enterprise Chat and Email Agent’s User Guide, Release 12.0(1) (For UCCE and PCCE) (PDF - 1 MB)
- Enterprise Chat and Email Browser Settings Guide, Release 12.0(1) (For UCCE) (PDF - 516 KB)
- Enterprise Chat and Email Supervisor’s Guide, Release 12.0(1) (For UCCE and PCCE) (PDF - 700 KB)
思科企業版聊天與電子郵件 12.0(1)
維護和運作指南
- Enterprise Chat and Email Administrator’s Guide to Administration Console, Release 12.0(1) (For UCCE) (PDF - 2 MB)
- Enterprise Chat and Email Administrator’s Guide to Chat and Collaboration Resources, Release 12.0(1) ES1 (For UCCE) (PDF - 1 MB)
- Enterprise Chat and Email Administrator’s Guide to Chat and Email Resources, Release 12.0(1) ES6 (For PCCE) (PDF - 3 MB)
- Enterprise Chat and Email Administrator’s Guide to Data Adapters, Release 12.0(1) (For PCCE) (PDF - 796 KB)
- Enterprise Chat and Email Administrator’s Guide to Data Adapters, Release 12.0(1) (For UCCE) (PDF - 787 KB)
- Enterprise Chat and Email Administrator’s Guide to Email Resources, Release 12.0(1) ES6 (For UCCE) (PDF - 747 KB)
- Enterprise Chat and Email Administrator’s Guide to Routing and Workflows, Release 12.0(1) (For UCCE) (PDF - 1 MB)
- Enterprise Chat and Email Administrator’s Guide to System Console, Release 12.0(1) (For UCCE) (PDF - 1 MB)
- Enterprise Chat and Email Administrator’s Guide to Tools Console, Release 12.0(1) (For UCCE) (PDF - 486 KB)
- Enterprise Chat and Email Administrator’s Guide to the Reports Console, Release 12.0(1) (For UCCE and PCCE) (PDF - 1 MB)
- Enterprise Chat and Email Administrator’s Guide, Release 12.0(1) (For PCCE) (PDF - 2 MB)
思科企業版聊天與電子郵件 12.0(1)
維護和運作技術筆記
疑難排解
疑難排解技術筆記
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- 將ECE與PCCE整合到12.0及更高版本中
思科企業版聊天與電子郵件 12.0(1)
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